6.0
The car was not cleaned before handing to me.Reviewed 2 Oct 2022
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10.0
The staff were very accommodating to my needs , especially Pedro. Also, good ratesReviewed 29 Aug 2022
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2.0
I showed up and Hertz did not have the vehicle that I booked online. Super disappointing.Reviewed 2 Mar 2022
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10.0
Excellent people working in that office!Reviewed 18 Nov 2021
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2.0
Cons:The customer service at the Hertz location was horrible and it’s a shabby place.Reviewed 3 Dec 2019
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4.0
Cons:Can’t drop off after 6pm, so basically was only able to use the car for a few hours.Reviewed 22 Oct 2019
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2.0
Cons:They didn’t have a car for me to rent despite accepting my reservation so I had to travel across town to make an alternate reservation. Massive waste of my time and money.Reviewed 18 Aug 2019
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2.0
Pros:I did not like anything as I was not able to get the car. I left work only to arrive at the location on time and once I did they informed me there was no car available and that the info on your website had not been updated. I'm very disappointed and now reluctant to use your services again.Cons:I did not like anything as I was not able to get the car. I left work only to arrive at the location on time and once I did they informed me there was no car available and that the info on your website had not been updated. I'm very disappointed and now reluctant to use your services again.Reviewed 13 Jun 2019
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10.0
Pros:The car was awesome !!!Cons:The front desk clerks need some customer service training. Rude and didn’t even realize it lolReviewed 10 Apr 2019
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6.4
Pros:Staff was nice.Cons:Not enough people working. Hours did not match google/online. Staff takes a one hour break and no other way to get help/pick up car/etc. I requested, paid and confirmed a small car (lower mpg and parking in LA is difficult). Was given a full size car and the only other choice was a nice suv for 2x $Reviewed 24 Mar 2019
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10.0
Pros:EasyCons:Pick up and drop off is at easeReviewed 17 Feb 2019
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9.6
Pros:Good staff (Alex)Cons:Old used coffee cups left in center consoleReviewed 28 Jan 2019
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