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Cons: Avoid spilling coke on the passengers

Cons: The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets.

Cons: Seats are tiny and uncomfortable!

Cons: The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!

Pros: Food was great, creww was very nice

Cons: Following our request, such has being seated next to each other and not only having one person being upgraded when we're two.

Pros: The crew was polite and we arrived safely.

Cons: The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace.

Pros: The food was decent and on board entertainment was pretty good.

Cons: The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying.

Cons: The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!

Pros: I was offered to check in my carry on, it was nice.

Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.

Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.

Cons: The connection time was too long

Pros: The flight was smooth and on time. The flight crew did everything alright.

Cons: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.

Pros: Service was slow, but fine.

Cons: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Pros: Service was fine, on the ground and in the air.

Cons: * Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them

Pros: The movie

Cons: More space! The crew could have been nicer

Pros: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Cons: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?