Book Payless hire cars in Saint Paul

Saint Paul, MN, United States
28 Sep — 5 Oct
Saint Paul, MN, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Saint Paul

Overall rating6.8 GoodBased on 36 reviews
Cleanliness
7.3
Comfort
7.1
Overall
6.5
Pick-up/Drop-off
6.5
Value for money
6.8

Recent reviews

Traveller rating
11
1
4
5
0
Find reviews that mention:
8.0
Pros:nothing in particularCons:nothing in particularReviewed 14 Aug 2020
review fromkayak
2.0
Cons:I got a letter 3 weeks after the return that claimed I smoked in the car and there was excessive smoke smell. I did not smoke, never have smoked in my life. They are charging me $450 and I have petitioned their customer service multiple times. They keep escalating it to another bureaucratic level of the business to hand off the problem to the next customer service representative. I will be reporting them to the Better Business Bureau and I will be filing a consumer fraud report to the Attorney General's Office of Illinois. This company has absolutely committed fraud and is trying to find a way to book extra revenue. I will never do business with the Avis Budget group (the company that owns Payless) ever again.Reviewed 5 Mar 2021
review fromkayak
7.6
Pros:Staff was friendly and professional at both pick-up and drop-offCons:At pick-up they switched to a different vehicle which was an "upgrade" to a mid-sized SUV for the same price. Appreciated that, but once I left MSP I realized that the vehicle had not been washed or re-filled with gas, and so the Fuel light went on almost immediately (36 miles left). So I had to immediately gas up. The net of this was that I returned the vehicle with 150 miles left, and therefore bought more gas than I actually used. I documented the issue on the day of pickup and took a photo of my gas purchase...so at least I didn't get hit with a fuel surcharge. But it would have been better for things to have been done right from the start.Reviewed 16 Jun 2020
review fromkayak
4.0
Cons:EverythingReviewed 18 Jun 2021
review fromkayak
2.4
Cons:First car we picked up was not in good mechanical condition. Wasted 2 hours of my time returning for a new car. Next car was filthy with dirty window and smelled li cigarettes.Reviewed 24 Aug 2019
review fromkayak
9.2
Pros:Staff was friendly, especially the drop-off staff. Car was clean and operated well.Cons:Pickup process was a bit slow. The counter guy didn't actually call for the car until I arrived at the counter. It obviously wasn't ready when I got there.Reviewed 17 Mar 2020
review fromkayak
2.8
WORST CUSTOMER SERVICE EVER!Pros:The price is cheap but not worth the rudeness of the people working at Payless in MSP longfellow.Cons:Difficult to find the location on longfellow south st paul. When I called them for direction, the guy on the phone doesn't speak much english. he yelled and hanged up on me.Reviewed 3 May 2016
review fromkayak
9.2
Very good servicePros:Knowledgeable staff, they answered all of my questions. Vehicle availability was awesome!Cons:Price changed dramatically after I asked over the phone the price for upgrade. I wish extras (insurance, upgrade, milage) was a bit more competitive.Reviewed 11 Apr 2016
review fromkayak
2.8
Couldn't take debit cardsPros:They were very polite while refusing to rent me a vehicle.Cons:I didn't like the fact that they couldn't accept my debit card nor provide an explanation as to why other than "the computer says I can't rent to you based on your debit card." They were quite polite, but completely unhelpful other than suggesting I walk across the street to Sixt car rental, which--though $100 more than the price Payless quoted me--was able to quickly process my debit card and get me on my way. So I guess I could thank Payless for introducing me to Sixt, which I will be using next time.Reviewed 11 Apr 2016
review fromkayak
9.2
Pros:The pick-up and drop off was very convenient. There was less of a line than other vendors, and only a short wait for the car to be made available. Location of pick-up and drop off very convenient at the airport.Cons:They didn't specify drop off details, we just assumed it was the same location as pick-up. With the construction it's a maze to get in and out of rental location with the car.Reviewed 26 Aug 2019
review fromkayak
10.0
Great service friendly staffPros:Office staff and shuttle driver were very friendly and check in and out was quick and painless. Price was also very fair. This was my first time renting from Payless and i will definitely be using Payless again!Reviewed 1 Mar 2016
review fromkayak
9.6
Pros:Very friendly, very helpful.Cons:A bit of a drive from the airport.Reviewed 29 Mar 2016
review fromkayak

Where can I find Payless hire cars in Saint Paul?

4650 Glumack Drive, Payless car hires

Address

4650 Glumack Drive

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 612 866 4918

Good to know

Most popular location

4650 Glumack Drive

Most popular car type

Compact

Top tips for hiring a car from Payless in Saint Paul

  • Compact car hires from Payless in Saint Paul are around 19% cheaper than other car types, on average

FAQs about hiring a car from Payless in Saint Paul

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Payless in Saint Paul.

  • Payless has 1 car hire location in Saint Paul. Take a look at our Payless hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes