Stewart Hotel

Reviews

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+

air conditioning	in 98 reviews
bed was very comfortable	in 31 reviews
bedroom suite	in 63 reviews
close to penn station	in 18 reviews
empire state	in 13 reviews
great hotel	in 231 reviews
great location	in 705 reviews
hear sirens	in 17 reviews
hotel room	in 441 reviews
location is close to penn	in 68 reviews
madison square	in 41 reviews
new york	in 27 reviews
penn station for the subway	in 112 reviews
room size	in 489 reviews
small bathroom	in 225 reviews
small kitchen	in 62 reviews
sofa bed was uncomfortable	in 167 reviews
staff was friendly	in 414 reviews
times square	in 96 reviews

Okay

May 2019

4.5

Location, can not beat it, so close to penn station and center to everything else

No finding roaches in my room. Then when they changed my room to an alleged upgrade it smelt like a damp towel that had been left in washer too long.
Okay

Feb 2019

6.0

The location across MSG can't be beat, but that's about it. The lobby is grand and modern.

The rooms are old and outdated. The a/c în the window very noisy that would the noise of the street below, doesn't let you sleep much after a whole day out. The room is dirty. Fridge didn't work. I asked them to fix it, maintenance came, didn't fix it.Thank God it wasn't too hot that week. The bathroom was half renovated, unfinished.
Excellent

Feb 2019

10.0

Everything! They accommodated my every wish without hesitation. Location was great being next to Penn station. I could get anywhere in the city easily. Since I take the train from Newark airport it was great! Value for the money was huge! It was a great deal and a top touch stay!
Good

Sep 2018

7.7

Good location in Midtown

Location was excellent, not so noisy at night (I could sleep) on the 17th floor, lobby was nice, lots of good food places and shopping around, proximity to everything you desire, bed was comfortable.

Even though the room was renovated, it seems, the bathroom wasn't completely renovated. The pillows were all too soft. No central A/C but only an in-window a/c, noisy at times.
Excellent

Aug 2018

8.5

Overall Good, super noisy our room

Great location Studio suite with good space and functional kitchenette Staff quick to repsonse

By no way let them give you room 427 The noisest room in my whole life in an hotel (the manager promptly offer me to change me
Excellent

Jul 2017

8.8

Great hotel

Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out.

The air conditioner was extremely loud, the hotel provided earplugs but if they could fix this issue It could have been the perfect stay.
Good

Apr 2017

7.7

Location close to things

Location close to subway and bus stops. Room and hotel was clean. Desk attendant was helpful.

Beware of sketchy parking garage beside hotel!! We parked our car at the Park and Lock on 31st street. (Close by) Room was very small but clean. It was a bit expensive for what it was.
Excellent

Feb 2017

9.1

Great hotel for Westminster dog shows... but there

Big room that was immaculately clean. Have stayed here before, will stay here again.

Communications between staff on phone and staff at desk unclear. Told no pet fee, then at checkin told $100 per pet!!!
Okay

Jan 2017

4.5

It doesn't worth the money

Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.
Excellent

Aug 2016

10.0

Great experience- highly recommend.

Loved the location across the street from Penn Station- front desk staff was friendly and efficient- all staff was friendly and acknowledged us whether we were walking in or down a hallway- it was refreshing. Room was very clean and spacious. I think we had a king- limited view. Loved being on 7th Ave- we walked straight up7th to Times Square and straight down 7th to Greenwich Village. So many excellent restaurants within 3 blocks. Also loved that the lobby was not hectic-crazy-busy like some of the Times Square hotels can be.

I would have liked a lobby bar. Always fun to sit and people watch. There is a bar/restaurant but it's through a set of (glass) doors off the lobby. I can think of nothing else that would have improved our 3 nights here.
Good

Jul 2016

8.0

3 days in Ny

The location suited what we wanted to do. It is noisy and busy but that was ok for us.

Location and room size.
Excellent

Jun 2016

10.0

Affinia Manhattan is a city jewel

The staff appreciates the customer and will do their best to accomodate. The building has character and distinguished. Our suite was perfect with a to die for view.

Time square

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