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Hotel Hayden
4 stars

Hotel Hayden

127 West 28th Street, New York, NY 10001, United States
New York, NY
See location+1 212 973 9000
From
$202
Cheapest

rate per night

7.1
Good
based on 2964 reviews
2,964 reviews
Room type
Provider
Nightly total
Standard Room
Superior room
King room

Photos of Hotel Hayden

Overview

Rating

This 4-star hotel is located in Chelsea, and boasts a range of premium amenities including a rooftop terrace and free Wi-Fi. It is situated a brief stroll from Madison Square Park, Empire State Building and Madison Square Garden.

Hotel Hayden has been recently refurbished and provides valet parking, a 24-hour reception and an express check-in and check-out feature. The in-house spa offers a variety of massages and body treatments.

Hotel Hayden has 122 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. After settling in to their room, guests can discover the area with use of Pennsylvania Station, which is moments from the hotel.

Those staying at Hotel Hayden can sit down to a unique dining experience at the in-house restaurant, suitably situated for those who want to stay close by when looking to sit down to a meal. A selection of drinks can be savoured at the bar. A wide selection of eating options are also available in close proximity to the property.

34th Street Penn Station Irt Broadway Seventh Avenue Line is a short walk from the hotel, meaning it's easy to reach the centre and other areas of the City. Herald Square and Flatiron Building are also within walking distance.

Rating
7.1
Good
Based on 2,964 verified guest reviews

Latest deals for Hotel Hayden

Fri 24/1
Sat 25/1
Double room
2 double beds
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
bed type unknown
1 king bed
Superior room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Hayden

  • Fitness centre
  • Restaurant
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • Business centre
  • Car hire
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Trouser press

Dining

  • Restaurant
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Storage available

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Smartphone dock

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Garden

Bedroom

  • Alarm clock

Health and safety

  • Daily housekeeping

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Spa

  • Spa

Reviews of Hotel Hayden

7.1
Good
2964 verified ratings
Wonderful
848
Very good
660
Good
559
Okay
262
Fair
223
Mediocre
136
Poor
277
Guests say
Guests mostly praised the hotel's location and the friendliness of the staff, highlighting their positive experiences with both. However, there were several complaints regarding the comfort of the beds, issues with the bathrooms, and a lack of adequate amenities. Many guests expressed disappointment over the state of their rooms, with reports of maintenance issues and inadequate facilities.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Bed Comfort3 out of 10
Bathroom3 out of 10
Amenities2.5 out of 10
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5.9
Fair
Anonymous, Sept 2021
The staff and the location were excellent. The rest is best described as “meh.”
8.0
Very good
Anonymous, Dec 2019
Cons (-) Beds aren't the greatest.
8.0
Very good
Anonymous, Jun 2019
Cons (-) Room was a little small. Was misinformed about a few things. Was given to free drinks tickets and encouraged to redeem them at rooftop bar only to arrive and be told that it was a private party and asked to leave.
9.4
Wonderful
Anonymous, Sept 2018
Pros (+) Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
Cons (-) It doesn’t have slippers or socks for customers
10
Wonderful
Pete, Aug 2017
Pros (+) Clean, newer building, nice rooms, comfortable bed, quiet, central location, great staff. Annette at the front desk was particularly welcoming. An excellent deal for NYC!
8.5
Very good
Barry, Jul 2017
Pros (+) The staff was excellent and courteous.
Cons (-) The air conditioning struggled and couldn't really bring the temp down sufficiently. Not enough towels, but brought them right away when requested. No sweetener and creamer in room. But, also brought that right away when requested.
10
Wonderful
Anonymous, May 2017
Cons (-) Noisy streets.
10
Wonderful
lillian, Apr 2017
Pros (+) All the staff was very nice, good mood.
Cons (-) I reserved a double and tey give me a king

Location

127 West 28th Street, New York, NY 10001

What's nearby

  • Empire State Building0.5 km
  • Bryant Park1 km
  • New York Public Library1.1 km
  • High Line1.1 km
  • Grand Central Terminal1.4 km
  • Times Square1.5 km
  • Broadway1.7 km
  • Rockefeller Center1.7 km
  • Washington Square Park1.9 km
  • Museum of Modern Art2 km
  • Fifth Avenue3.1 km
  • Frick Collection3.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Hayden

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Hayden

  • Where is Hotel Hayden located?

    Hotel Hayden is located at 127 West 28th Street in Chelsea, 1.2 km from the centre of New York. Empire State Building is the closest landmark to Hotel Hayden.

  • When is check-in time and check-out time at Hotel Hayden?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Hayden.

  • How far is Hotel Hayden from the airport?

    Hotel Hayden is 1.8 km from New York Skyports SPB.

  • How does KAYAK find such great Hotel Hayden hotel deals?

    KAYAK scours the web for all room deals available at Hotel Hayden in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Hayden and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Hayden.

See more FAQs

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