Hotel Hayden

4 stars
7.2
Good
based on 4065 reviews
4,065 reviews
127 West 28th Street, New York, NY 10001, United States
127 West 28th Street, New York, NY
+1 212 973 9000
Wed 2/9
-
Thu 3/9
2 guests, 1 room
Deals from
$188
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, 1 king bed
$188
Double room, bed type unknown
$239
King room, bed type unknown
$257
36 more Hotel Hayden deals
36 more Hotel Hayden deals
Lounge
Other
Other
Buffet
Bedroom
Bedroom
Rooftop
Outdoor view
Bedroom
Bedroom
Restaurant
Attractions
Attractions
Bathroom
Conference room
Bar
Attractions
Other
Living room
Bathroom
Attractions
Bathroom
Other
Bathroom
Living room
Lobby
Business centre
Bathroom
Patio
Lobby
Building
Other
Other
Other
Outdoor view
Other
Restaurant
Other
Other
Hallway
Building
Gym
Business centre
Room amenity
Other
Building
Building
Gym
Bathroom
Room amenity
Other
Other
Other
Building
Other
Room amenity
Room amenity
Front desk
Room amenity
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This 4-star hotel is located in Chelsea, and boasts a range of premium amenities including a rooftop terrace and free Wi-Fi. It is situated a brief stroll from Madison Square Park, Empire State Building and Madison Square Garden.

Hotel Hayden has been recently refurbished and provides valet parking, a 24-hour reception and an express check-in and check-out feature. The in-house spa offers a variety of massages and body treatments.

Hotel Hayden has 122 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. After settling in to their room, guests can discover the area with use of Pennsylvania Station, which is moments from the hotel.

Those staying at Hotel Hayden can sit down to a unique dining experience at the in-house restaurant, suitably situated for those who want to stay close by when looking to sit down to a meal. A selection of drinks can be savoured at the bar. A wide selection of eating options are also available in close proximity to the property.

34th Street Penn Station Irt Broadway Seventh Avenue Line is a short walk from the hotel, meaning it's easy to reach the centre and other areas of the City. Herald Square and Flatiron Building are also within walking distance.

7.2
Good
4065 reviews

Latest deals for Hotel Hayden

Wed 2/9
-
Thu 3/9
Superior room, 1 king bed
$188
nightly with fees
Double room, 2 double beds
$300
nightly with fees
Superior room, bed type unknown
$216
nightly with fees
Double room, 2 double beds
$270
nightly with fees
Standard Room, bed type unknown
$425
nightly with fees
Superior room, 1 king bed
$223
nightly with fees
Double room, bed type unknown
$239
nightly with fees
Superior room, 1 king bed
$239
nightly with fees
King room, bed type unknown
$257
nightly with fees
Superior room, 1 king bed
$296
nightly with fees
Double room, bed type unknown
$534
nightly with fees
Double room, 1 king bed
$263
nightly with fees
Superior room, 2 double beds
$313
nightly with fees
Standard Room, bed type unknown
$400
nightly with fees
Superior room, 1 king bed
$267
nightly with fees
Superior room, 1 king bed
$267
nightly with fees
Superior room, 1 king bed
$270
nightly with fees
Double room, bed type unknown
$336
nightly with fees
King room, 1 king bed
$273
nightly with fees
Standard Room, 1 king bed
$273
nightly with fees
Superior room, bed type unknown
$281
nightly with fees
Double room, bed type unknown
$285
nightly with fees
King room, bed type unknown
$460
nightly with fees
Superior room, bed type unknown
$285
nightly with fees
Double room, 2 double beds
$292
nightly with fees
Superior room, 1 king bed
$329
nightly with fees
Standard Room, bed type unknown
$398
nightly with fees
Superior room, bed type unknown
$293
nightly with fees
Superior room, 2 double beds
$321
nightly with fees
Double room, 1 king bed
$528
nightly with fees
Superior room, bed type unknown
$360
nightly with fees
Superior room, bed type unknown
$410
nightly with fees
Superior room, bed type unknown
$545
nightly with fees
Standard Room, bed type unknown
$562
nightly with fees
Superior room, 1 king bed
$812
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Hayden

  • Fitness centre
  • Restaurant
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Designated smoking area

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Dining

  • Restaurant
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Storage available

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Sofa bed

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Spa

  • Spa

Reviews of Hotel Hayden

7.2
Good
4065 verified ratings
Wonderful
1133
Very good
896
Good
739
Okay
362
Fair
311
Mediocre
187
Poor
437

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with many noting its proximity to metro stations, major attractions, and convenience for exploring the city. Some guests also appreciated the friendliness and helpfulness of certain staff members. However, there are frequent complaints about the quality and variety of the breakfast, with many describing it as poor or insufficient. Service issues, including unresponsive or unprofessional staff and housekeeping inconsistencies, are also mentioned. Several reviews highlight small room sizes and problems with cleanliness or maintenance, suggesting that the hotel may not fully meet its advertised star rating.
AI-generated from customer reviews
Location10 out of 10
Cleanliness2.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
Breakfast1 out of 10
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All reviews

5.9
Fair
Anonymous, Sept 2021
The staff and the location were excellent. The rest is best described as “meh.”
8.0
Very good
Anonymous, Dec 2019
Cons (-) Beds aren't the greatest.
8.0
Very good
Anonymous, Jun 2019
Cons (-) Room was a little small. Was misinformed about a few things. Was given to free drinks tickets and encouraged to redeem them at rooftop bar only to arrive and be told that it was a private party and asked to leave.
9.4
Wonderful
Anonymous, Sept 2018
Pros (+) Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
Cons (-) It doesn’t have slippers or socks for customers
10
Wonderful
Pete, Aug 2017
Pros (+) Clean, newer building, nice rooms, comfortable bed, quiet, central location, great staff. Annette at the front desk was particularly welcoming. An excellent deal for NYC!
8.5
Very good
Barry, Jul 2017
Pros (+) The staff was excellent and courteous.
Cons (-) The air conditioning struggled and couldn't really bring the temp down sufficiently. Not enough towels, but brought them right away when requested. No sweetener and creamer in room. But, also brought that right away when requested.
10
Wonderful
Anonymous, May 2017
Cons (-) Noisy streets.
10
Wonderful
lillian, Apr 2017
Pros (+) All the staff was very nice, good mood.
Cons (-) I reserved a double and tey give me a king

Location

127 West 28th Street, New York, NY 10001

What's nearby

  • Koreatown366 m
  • Madison Square Garden0.4 km
  • Empire State Building0.5 km
  • Times Square1.5 km
  • Broadway1.7 km
  • Rockefeller Center1.7 km
  • Theatre District1.8 km
  • United Nations Headquarters2 km
  • Museum of Modern Art2 km
  • New York City Center2.2 km
  • Midtown Center2.2 km
  • Tiffany & Co.2.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Hayden

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
May
$499
$476
Cheapest month to stay with an average 12% drop in price.
Most expensive month to stay with an average 12% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Hayden

Which month has the cheapest rates at Hotel Hayden?

The cheapest month to stay at Hotel Hayden is January, with an average nightly rate of $273. The most expensive month is October at $593 per night.

What is the cheapest day to book Hotel Hayden?

The cheapest day to book Hotel Hayden is Tuesday, with an average nightly rate of $383. The most expensive day is Wednesday at $590 per night.

How far in advance should you book Hotel Hayden?

To get the best price at Hotel Hayden, book around 5 weeks in advance. This could save you approximately 8% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Hayden

  • If you’re after a cheap room at Hotel Hayden, then you should consider staying during the low season. The cheapest deals can generally be found in October and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Hayden, plan to stay on a Friday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Hotel Hayden was booked for on KAYAK in the last 2 weeks was $499, while the most expensive was $499.
  • How long should you stay at Hotel Hayden? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Hayden

  • Where is Hotel Hayden located?

    Hotel Hayden is located at 127 West 28th Street in Chelsea, 1.2 km from the centre of New York. Koreatown is the closest landmark to Hotel Hayden.

  • When is check-in time and check-out time at Hotel Hayden?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Hayden.

  • Does Hotel Hayden offer free Wi-Fi?

    Yes, Hotel Hayden offers free Wi-Fi.

  • How far is Hotel Hayden from the airport?

    Hotel Hayden is 10.5 km from New York LaGuardia.

  • How does KAYAK find such great Hotel Hayden hotel deals?

    KAYAK scours the web for all room deals available at Hotel Hayden in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Hayden and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Hayden.

Nearby hotels and places to stay

Closest

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3-star hotel
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4-star hotel
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3-star hotel
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3-star hotel
5% cheaperHoliday Inn Manhattan 6th Ave - Chelsea7.6 Good (4,932 reviews)0.15 kmFitness centre, Restaurant, Bar/Lounge$292+
4-star hotel
The Paul Hotel Nyc-Chelsea7 Good (2,313 reviews)0.23 kmWi-Fi, Business centre$319+
3-star hotel
Hilton Garden Inn New York/Manhattan-Chelsea7.7 Good (4,139 reviews)0.03 kmFitness centre, Restaurant, Room service$323+

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5-star hotel
The Ned Nomad8.9 Excellent (522 reviews)0.33 kmFitness centre, Restaurant, Bar/Lounge$1,016+
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4-star hotel
INNSiDE by Meliá New York Nomad
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3-star hotel
Hyatt House New York/Chelsea8.6 Excellent (3,489 reviews)0.11 kmFitness centre, Free Wi-Fi, Tea/coffee maker$488+

Good to know

Distance to city centre

Nearest airport

Distance to airport

1.2 km
New York LaGuardia
10.5 km

Everything you need to know for your stay in New York