Melbourne hotels near Bourke Street Mall

Pros: Perfect location, great room and all the staff are very happy and extremely helpful. Definitely will stay again.

Pros: the x-mas dekoration was fantastic

Cons: non smoking property. and no inside designated smoking place. on the street only!!!

Pros: My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home!

Cons: All good

Pros: The hotel is very luxurious which I loved. Fabulous lobby and interior design and it smells of flowers too. They are also currently donating all coins thrown into their lobby fountain to the bushfires. The location was great, very close to everything.

Cons: We had a few hiccups when booking for High Tea, mainly because my partner called instead of myself whom the room booking was under. It wasn't a worry as they had a "Peppa Pig" high tea going on and told us there would be lots of children around so we opted out. My partner also asked for something special for our anniversary in our room but that didn't happen unfortunately.

Pros: I loved the staff’s friendliness, location of the hotel and the overall experience of staying in such a lovely place.

Cons: Nil

Pros: The whole stay was exceptional. The room, the facilities and the staff were all first rate. The location is unbeatable.

Pros: Splendid breakfast... lots of choice and fine quality food. wonderful service. Staff could not be more helpful

Pros: George, the front door greeter was amazing. Very helpful and friendly.

Pros: Very comfortable and a bit retro in a good sense. Staff very welcoming and friendly. Was a treat and we Hope to come back soon!!!

Pros: Very spacious room Great coffee and ironing facilities Chocolates, sparkling water and fruit given was a great bonus Luxurious and nice views

Cons: No wi-fi in room

Pros: Brilliant. Loved it! Nothing to fault.

Pros: Excellent room and great staff

Cons: We had our anniversary weekend getaway. Celebrated 7 years of marriage. We had asked for any type of upgrade. When we checked in we were told we would receive a bottle of champagne. We don’t drink alcohol and we weren’t given anything. A mock tail or some sparkling water would have been nice. Pretty shocking that free booze was offered but a free mock tail wasn’t.

Pros: The staff made the stay exceptional for us.

Pros: The overall experience was amazing. This will be my home away from home whenever I visit Melbourne. No need to consider other hotels. I had a room with bay view. In new year it has an amazing view of the fireworks. The management was so hospitable and kind. On Christmas and New Year they gave complimentary Champagne and tasty French sweets (Macarons). Laundry service was amazingly fast, even when I handed in clothes after the deadline they still returned within a few hours on the same day. The gym is very good and also with an amazing view. Gym has dumbbells of varying weights up to 20 kg. It has a scaffold for pull-ups. There’s several running machines, spinning (cycling) machines, a step up machine and a rowing machine. It also has a few machines for chest, legs and so on.

Pros: Excellent staff, great reception, exceptional views of Melbourne

Pros: Best hotel/resort breakfast - ever. Genuine wish to help and be hospitable on part of staff. On finding our booking was for our 40th wedding anniversary, a complimentary bottle of chilled wine was a classic touch - thank you.

Cons: Stand alone shower i.e. not over bath would be easier.

Pros: Was set for a pickup at hotel from tour company and when they were not there concierge took charge of situation by locating and calling all 3 direct numbers available until he got ahold of someone. Timing was critical as missing a tour has its own bucket of problems because of his urgency response the tour was located and all proper arrangements were honored. He was solid. Excellent location views breakfast

Cons: Wifi did not work in room. Acoustics from outside in. Mattress was uneven in firmness.

Pros: The efficiency and friendliness of the staff, and their willingness to assist in every way.The staff and their attention to detail made my function very special, especial when they found an appropriate place for me to display my wedding dress. The upgrade to champagne allowed to allowed us to share it with our guests.

Cons: I prefer a walk-in shower. Next time we stay at Sofitel I will make that request.

Pros: The location is great and the staff was helpful especially in helping to arrange some of our day tours.

Cons: Wifi connection was terrible. The breakfast selection was limited, and essentially the same everyday. Disappointing for both my spouse and myself.

Pros: Superb service and thank you for the upgrade

Pros: The bed was amazing! Unbelievably comfortable. Ben at the reception desk was extremely courteous and knowledgable. We would definetly stay again.

Cons: Furniture seemed a bit old.

Cons: Cleanliness, staff attitude

Pros: The building is beautiful and the selection of tea was lovely

Pros: Staff was magnificent, room was clean and comfortable, breakfast was absolutely delicious. Great location.

Cons: Our rom was at the back of the hotel and we were woken each night by the garbage trucks.

Pros: The bed was so comfortable. Luxurious sheets. Robes and slippers were supplied. The bathroom facilities were so clean and big.

Pros: Buffet breakfast, comfortable beds, pool & gym

Cons: Small bathrooms and toilet area

Pros: The lighting

Cons: Level 1 when u exit lift you have to go left to a corridor to the rooms - there is a cement step that three of us tripped on - health and safety issue - told staff member who said hed bring up at next health n safety meeting - he should also have organized a small caution sign beside it so noone else injures themselves. Wait in restaurant was too long

Pros: Staff very friendly and welcoming, great location for New Year’s Eve.

Cons: Whiskey hotel bar closed early.

Pros: Breakfast was good and staff were very accommodating. All staff were friendly and willing to assist. The location was good for where i needed to be for work so no issues with travel.

Cons: For the price of the accommodation, which was at the high end of my budget I don't expect to see stains on the furnishings- lounge and benchtops. It really was quite discerning to see such obvious signs of general usage of rooms when paying top dollar for accommodation. Also there was an issue with my credit card- insufficient funds. once I rectified this to cover the expected cost, the charge was taken from my account as well as a second charge of $400 to cover the cost of minibar usage during my stay was held pending from my account. Upon checkout the motel then took the overall total for my room charge again from my account. So my account was actually debited over $2700 altogether and it then took 3 days from checkout for the $400 minibar charge and the 2nd $1240 room charge to be credited back to my account. That's 3 days too long in my opinion.

Pros: Location, concierges, bedroom

Cons: Key cards did not give access to room on return from evening function, @ 2300+requiring a visit to reception late at night. I was very tired and annoyed that the system failed as the keys, yes, both, had worked when we left the hotel at 1900. Bothersome. The recepti9nist simply offered a one word sorry, and then reissued the key. why do diners who want tea, which takes less than a minute to prepare need to join a substantial coffee queue? I waited more than 10 minutes for a replacement pot of tea, requested another from a different staff member. That arrived promptly, immediately. The staff member assigned to deliver coffee was very busy; it appeared that he was the only staff member assigned to serve T/coff; the dining room was very busy. From observation, I believe that improvement could arise from managing service to tea drinkers. The dining room manager ? Ranjeev, gave excellent service.

Pros: History and staff

Cons: A little shabby in places

Pros: Great location and great staff.

Cons: Needed more outlets. A bit noisy at times (floorboards sometimes squeak).

Pros: I loved the history of the Windsor. A wonderful atmosphere and stay.

Pros: Beautiful hotel with lots of charm and history. Fabulous location to many Melbourne attractions. Breakfast was relaxing with a wonderful selection to choose from. Staff in the restaurant were incredibly pleasant and attentive.

Pros: Old world charm

Cons: No

Pros: Everything

Cons: Might be a little more amenities but if just a suggestion

Pros: Location / history

Cons: Could hear people walking on floor above - keep me up

Pros: We have been here twice now and the staff are wonderful

Pros: Location on cnr Bourke St and Spring St was fantastic for our stay for access to free tram network in the city centre, especially the trams running the length of Bourke St from the airport Skybus exchange at Southern Cross Station to the hotel and also a 3 minute walk to the Princess Theatre for our show. Also a lovely easy to walk to the nearby Fitzroy and Treasury Gardens.

Pros: The location of the hotel close to the theatre area was excellent. We walked out of our show and two minutes later we were relaxing in our hotel room. The bed was very comfortable and there was a pillow menu. Loved all of the old painting in the hallways. The concierge desk were all very friendly and helpful.

Cons: Our room was noisy with noise coming from the room above and the street below.

Pros: Clean, comfortable and excellent location.

Pros: History, staff were great, rooms old but nice and it was so quiet. Lived it and have recommended to others. Close to transport, city, everything.

Cons: The Cricketers Bar, nice Hotel, great history although bar was very average and staff less than attentive.