
Lufthansa information
IATA code | LH |
---|---|
Routes | 618 |
Top route | Hamburg to Munich Franz Josef Strauss |
Airports served | 200 |
Top airport | Frankfurt am Main |
Lufthansa traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.6
Pros: Very accommodating staff
Cons: breakfast served was still frozen.
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8.6
Pros: Great staff , amazing dinner, and the entertainment screen size was best
Cons: Seats could be a little bigger
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6.0
Pros: Great staff and smooth on time flight
Cons: Small plane
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5.0
Pros: Boarding was crazy and confusing. Ground crew poor communication and rude
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5.6
Pros: Food was not available for flight.
Cons: Food
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8.0
Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.
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10.0
Pros: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.
Cons: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.
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7.3
Pros: Punctuality Pleasant crew
Cons: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.
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6.4
Pros: Very confusing going through security.
Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.
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3.0
Cons: Everything
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3.3
Cons: Very long flight
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10.0
Pros: Itinerary - hours of flight
Cons: Dinner could have been earlier
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10.0
Pros: Nice people
Cons: Some games for kids
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5.3
Cons: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.
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5.0
Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.
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9.3
Pros: Great service, tasty sandwich.
Cons: Boarding was a bit of a scrum.
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9.3
Pros: The most amazing service, good food and great steward
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5.6
Cons: I could put my seat down, the button wasn’t working..
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2.6
Pros: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded
Cons: Upgrade passengers that you make late.
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4.0
Pros: Nothing. The flight was delayed and I missed my connection
Cons: My flight leaving on time
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2.0
Pros: Flight was on time
Cons: Very rude crew, I asked for water and I was told to get and help myself
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10.0
Pros: Crew was fantastic!
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9.6
Pros: The crew was fantastic!
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5.6
Cons: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.
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10.0
Pros: Crew was amazing people
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10.0
Pros: Yes
Cons: Best airline
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4.6
Cons: 13 hour flight and only one meal and a sandwich
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9.3
Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.
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7.0
Cons: Entertainment was mediocre food was poor and boarding process.can be better and faster.
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8.0
Pros: The crew was awesome u almost missed the flight but they really helped out.
Cons: The seats are uncomfortable and cramped
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5.0
Pros: Wine. Good movies
Cons: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible
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3.6
Cons: Entertainment and food
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9.2
Pros: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time
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10.0
Pros: Comfortable and Clean
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10.0
Pros: Comfortable and Clean
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3.0
Pros: Nothing
Cons: Everything.
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2.0
Pros: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.
Cons: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.
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2.0
Pros: Got to the destination
Cons: Everything
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8.0
Pros: Really friendly and efficient crew.
Cons: Seats and entertainment screen.
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10.0
Cons: Perfect flight
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10.0
Pros: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!
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8.6
Cons: Flight delayed
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4.6
Cons: No WiFi despite paying. No Kosher food despite ordering.
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7.3
Pros: Great Crew
Cons: It would have been better had we not had a delay of 50 Minutes
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7.6
Pros: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.
Cons: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.
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5.3
Cons: The entertainment
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4.6
Pros: Uncomfortable seats.
Cons: Seats, and helping passengers when they have delays
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7.6
Cons: Seats not comfortable for long haul, better care
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8.0
Cons: Seats can be better.
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10.0
Pros: Nice crew short flight.
Cons: Not much flight was too short to say
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10.0
Pros: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.
Cons: Honestly nothing. From start to finish great time.
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5.3
Pros: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.
Cons: She could have informed me they where no longer available.
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10.0
Pros: Everything was fine!
Cons: Everything was fine!
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10.0
Cons: Everything was super. Really
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6.0
Pros: Crew was very attentive and professional.
Cons: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.
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9.3
Pros: The punctuality and the entertainment
Cons: Perhaps a more organized boarding process
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2.0
Cons: Everything
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7.6
Cons: Better entertainment selection
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7.3
Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.
Cons: Better entertainment selection.
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3.3
Pros: Less hand bags, a lot of people trying to put their hand luggage ans there was no space
Cons: Controll the quantity of packages per person
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8.6
Pros: Great staff , amazing dinner, and the entertainment screen size was best
Cons: Seats could be a little bigger
review from -
10.0
Pros: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.
Cons: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.
review from -
10.0
Pros: Itinerary - hours of flight
Cons: Dinner could have been earlier
review from -
10.0
Pros: Nice people
Cons: Some games for kids
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9.3
Pros: Great service, tasty sandwich.
Cons: Boarding was a bit of a scrum.
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9.3
Pros: The most amazing service, good food and great steward
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10.0
Pros: Crew was fantastic!
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9.6
Pros: The crew was fantastic!
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10.0
Pros: Crew was amazing people
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10.0
Pros: Yes
Cons: Best airline
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9.3
Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.
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9.2
Pros: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time
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10.0
Pros: Comfortable and Clean
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10.0
Pros: Comfortable and Clean
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10.0
Cons: Perfect flight
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10.0
Pros: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!
review from -
8.6
Cons: Flight delayed
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10.0
Pros: Nice crew short flight.
Cons: Not much flight was too short to say
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10.0
Pros: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.
Cons: Honestly nothing. From start to finish great time.
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10.0
Pros: Everything was fine!
Cons: Everything was fine!
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10.0
Cons: Everything was super. Really
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9.3
Pros: The punctuality and the entertainment
Cons: Perhaps a more organized boarding process
review from
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8.0
Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.
review from -
7.3
Pros: Punctuality Pleasant crew
Cons: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.
review from -
7.0
Cons: Entertainment was mediocre food was poor and boarding process.can be better and faster.
review from -
8.0
Pros: The crew was awesome u almost missed the flight but they really helped out.
Cons: The seats are uncomfortable and cramped
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8.0
Pros: Really friendly and efficient crew.
Cons: Seats and entertainment screen.
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7.3
Pros: Great Crew
Cons: It would have been better had we not had a delay of 50 Minutes
review from -
7.6
Pros: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.
Cons: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.
review from -
7.6
Cons: Seats not comfortable for long haul, better care
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8.0
Cons: Seats can be better.
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7.6
Cons: Better entertainment selection
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7.3
Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.
Cons: Better entertainment selection.
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5.6
Pros: Very accommodating staff
Cons: breakfast served was still frozen.
review from -
6.0
Pros: Great staff and smooth on time flight
Cons: Small plane
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5.0
Pros: Boarding was crazy and confusing. Ground crew poor communication and rude
review from -
5.6
Pros: Food was not available for flight.
Cons: Food
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6.4
Pros: Very confusing going through security.
Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.
review from -
3.0
Cons: Everything
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3.3
Cons: Very long flight
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5.3
Cons: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.
review from -
5.0
Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.
review from -
5.6
Cons: I could put my seat down, the button wasn’t working..
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2.6
Pros: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded
Cons: Upgrade passengers that you make late.
review from -
4.0
Pros: Nothing. The flight was delayed and I missed my connection
Cons: My flight leaving on time
review from -
2.0
Pros: Flight was on time
Cons: Very rude crew, I asked for water and I was told to get and help myself
review from -
5.6
Cons: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.
review from -
4.6
Cons: 13 hour flight and only one meal and a sandwich
review from -
5.0
Pros: Wine. Good movies
Cons: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible
review from -
3.6
Cons: Entertainment and food
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3.0
Pros: Nothing
Cons: Everything.
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2.0
Pros: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.
Cons: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.
review from -
2.0
Pros: Got to the destination
Cons: Everything
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4.6
Cons: No WiFi despite paying. No Kosher food despite ordering.
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5.3
Cons: The entertainment
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4.6
Pros: Uncomfortable seats.
Cons: Seats, and helping passengers when they have delays
review from -
5.3
Pros: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.
Cons: She could have informed me they where no longer available.
review from -
6.0
Pros: Crew was very attentive and professional.
Cons: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.
review from -
2.0
Cons: Everything
review from -
3.3
Pros: Less hand bags, a lot of people trying to put their hand luggage ans there was no space
Cons: Controll the quantity of packages per person
review from
Flight status
Lufthansa route map
Popular flight routes
Top airports served by Lufthansa
- Frankfurt am Main Airport (FRA)
- Munich Franz Josef Strauss Airport (MUC)
- Berlin Tegel Airport (TXL)
- Hamburg Airport (HAM)
- London Heathrow Airport (LHR)
- Duesseldorf Intl Airport (DUS)
- Paris Charles de Gaulle Airport (CDG)
- Barcelona-El Prat Airport (BCN)
- Hannover Airport (HAJ)
- Brussels Bruxelles-National Airport (BRU)
- Amsterdam Schiphol Airport (AMS)
- Vienna Intl Airport (VIE)
- Rome Fiumicino Airport (FCO)
- Milan Malpensa Airport (MXP)
- Stockholm Arlanda Airport (ARN)
Lufthansa contact information
- LH IATA code
- +64 800 945220 Call
- lufthansa.com Visit