What other types of seater cars can I hire in Indianapolis?

Along with a 9 seater car, hire companies in Indianapolis offer 6 seater cars, 7 seater cars, 8 seater cars, 12 seater cars and 15 seater cars.

Indianapolis 9 Passenger Van Hire

Driver's age: 25-65

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When to book a 9-passenger van hire in Indianapolis

Check out the latest trends and booking tips to hire a car in Indianapolis with confidence.

Which company has the most 9-passenger van rental locations in Indianapolis?

Enterprise Rent-A-Car has the most 9-passenger van rental locations in Indianapolis with 19 locations, followed by Budget (9 locations) and Avis (7 locations).

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What other types of seater cars can I hire in Indianapolis?
Along with a 9 seater car, hire companies in Indianapolis offer 6 seater cars, 7 seater cars, 8 seater cars, 12 seater cars and 15 seater cars.

Alamo

8.6

Very Good

Cleanliness

8.6

Comfort

8.8

Pick-up/Drop-off

8.7

Value for money

8.4

One location in Indianapolis

Locations in Indianapolis

7801 Colonel H. Weir Cook Memo

+1 833 315 5899

Monday	00:00 - 02:0006:00 - 23:59
Tuesday	00:00 - 02:0006:00 - 23:59
Wednesday	00:00 - 02:0006:00 - 23:59
Thursday	00:00 - 02:0006:00 - 23:59
Friday	06:00 - 23:5900:00 - 02:00
Saturday	00:00 - 02:0006:00 - 23:59
Sunday	06:00 - 23:5900:00 - 02:00

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Reviews

2.0 Poor

Anonymous, Aug 2024

Premium

They rejected our reservation. They said that they didn’t have any cars available because the reservation was made less than 24 hours in advance, even though it was the previous day and the system let us make the reservation.

10.0 Wonderful

Anonymous, Jul 2024

Standard SUV

Very good from start to finish

10.0 Wonderful

Anonymous, Jun 2024

People mover

Fauzi the employee was awesome, friendly, and efficient.

2.0 Poor

Anonymous, May 2024

Luxury

Couldn't even get the car

10.0 Wonderful

Sonny, May 2024

Compact SUV

Maybe it’s so easy and the car was great

10.0 Wonderful

Anonymous, Feb 2024

Standard SUV

Very efficient service, friendly Staff.

Enterprise Rent-A-Car

8.0

Very Good

Best rated

Cleanliness

8.1

Comfort

8.2

Pick-up/Drop-off

8.0

Value for money

7.9

19 locations in Indianapolis

Locations in Indianapolis

1202 East Stop 12 Road

+1 317 881 3774

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

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143 E Market St

+1 317 635 4340

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

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1704 N Shadeland Ave

+1 317 359 3235

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 14:00
Sunday	09:00 - 14:00

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3115 West 16th Street

+1 317 632 2214

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

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3901 S East St Ste B

+1 317 780 4433

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

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4140 E 96th St

+1 317 975 2944

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday
Sunday

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4310 E 96th St

+1 317 848 9344

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 14:00
Sunday	09:00 - 14:00

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4601 N Keystone Ave

+1 317 259 0000

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

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4630 E 96th St

+1 317 848 9344

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

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5110 Lafayette Road

+1 317 299 0711

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	12:00 - 16:00

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6280 N College Ave

+1 317 352 2966

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday
Sunday

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6602 E Washington Street

+1 317 352 0991

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

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7101 W Washington St

+1 317 243 8988

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

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7217 Woodland Dr

Opening times not available

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7510 E 88th Pl

+1 317 913 6768

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

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7801 Col H Weir Cook Mem Dr

+1 833 315 5897

Monday	00:00 - 02:0006:00 - 23:59
Tuesday	06:00 - 23:5900:00 - 02:00
Wednesday	00:00 - 02:0006:00 - 23:59
Thursday	06:00 - 23:5900:00 - 02:00
Friday	06:00 - 23:5900:00 - 02:00
Saturday	06:00 - 23:5900:00 - 02:00
Sunday	00:00 - 02:0006:00 - 23:59

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7801 Pendleton Pike

+1 317 549 9822

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	11:00 - 15:00

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8345 Michigan Rd

+1 317 872 1034

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

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9405 Whitley Dr

+1 317 571 7999

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday
Sunday

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Filters

Reviews

10.0 Wonderful

Anonymous, Sept 2026

Full-size

Recommend

10.0 Wonderful

Anonymous, Sept 2026

Intermediate

Indianapolis manager Dekiya was excellent

10.0 Wonderful

Anonymous, Jul 2026

Intermediate

Thank you

2.0 Poor

Jonathan, Jun 2026

Passenger van

They didn't even have the van ready.

10.0 Wonderful

Anonymous, Jun 2026

Convertible

The car was exactly as requested and there on time. the folks were friendly and very helpful. The guy that brought the car up gave a very detailed and unhurried explanation of all the operational aspects of the car

10.0 Wonderful

Anonymous, Mar 2026

Passenger van

Ease of rental process, not having to secure w credit card, ability to cancel anytime, and absolutely fabulous customer service. Vehicle gas was on empty at pickup and per my request, they went to fill up tank, no questions asked. Will definitely rent here again. Thank you!

Hertz

6.8

Okay

Cleanliness

6.9

Comfort

6.9

Pick-up/Drop-off

6.9

Value for money

6.4

3 locations in Indianapolis

Locations in Indianapolis

1321 N Shadeland Ave

+1 317 353 2173

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00

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6390 Turner Drive

Opening times not available

View deals

7800 Col H Weir Cook Memorial

+1 317 315 1700

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

2.0 Poor

Melissa, Sept 2024

Premium SUV

Poor customer service. Applied excess charges to my account

2.0 Poor

R, Apr 2024

Pick-up truck

I Don't Recomend this HEADACE ON Anyone..

2.0 Poor

Mar, Oct 2022

Hertz called me and canceled the transaction. They said they had no cars to rent.

10.0 Wonderful

Anonymous, Jun 2022

It was a small office away from the airport and the folks there provided fast, friendly assistance.

10.0 Wonderful

Anonymous, Jan 2022

The Danville team accommodated my needs, even though it was busy and there was a high demand on their time. They made the process easy.

10.0 Wonderful

Anna, Jan 2022

Picking up the vehicle went smoothly, and the price was very competitive compared to other options. Our only point of friction is that a witch must have cursed us to always get Jeep Gladiators when we rent cars without specifying a model. We drove around in a big goofy Tonka Truck for the whole holiday, for a second time, to the amusement of all our friends we saw. Who even rents Jeep Gladiators on purpose? We don't know, but when it's an accident, it's always us.

Avis

5.8

Fair

Cleanliness

6.7

Comfort

7.0

Pick-up/Drop-off

6.0

Value for money

6.3

7 locations in Indianapolis

Locations in Indianapolis

33 North Capitol Avenue

+1 317 236 1987

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

3905 West 96th Street

+1 317 872 7780

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

4555 North Keystone Avenue

+1 317 541 0514

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

6463 East 82nd Street

+1 317 842 7765

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

7515 E Washington St

+1 317 358 8101

Monday	09:00 - 16:00
Tuesday	09:00 - 16:00
Wednesday	09:00 - 16:00
Thursday	09:00 - 16:00
Friday	09:00 - 16:00
Saturday	09:00 - 13:00

7800 Col H Weir Cook Memorial

+1 317 260 5800

Monday	00:00 - 01:0007:00 - 23:59
Tuesday	00:00 - 01:0007:00 - 23:59
Wednesday	07:00 - 23:5900:00 - 01:00
Thursday	00:00 - 01:0007:00 - 23:59
Friday	07:00 - 23:5900:00 - 01:00
Saturday	00:00 - 01:0008:00 - 23:59
Sunday	00:00 - 01:0007:00 - 23:59

8225 West Washington Street

+1 317 789 8734

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

Filters

Reviews

10.0 Wonderful

Anonymous, Jun 2026

Supplier choice

I got a nice Subaru Forester for my trip. The price was great.

2.0 Poor

Anonymous, Mar 2026

Standard

I reserved a car for 117$ and AVIS charged me an extra 33$ for no reason.

2.0 Poor

Anonymous, Jul 2025

Supplier choice

Good price, good car, pickup took over 2 hours

4.0 Mediocre

Shateria, Jul 2025

Supplier choice

The car l had drove a little rough but it got me where l needed to go so that was the important part.

4.0 Mediocre

Anonymous, Jul 2025

Full-size

They tried to give me an electric car, instead of the combustion car i reserved and paid for. Ultimately they gave me a smaller car than what i paid for.

2.0 Poor

Anonymous, Mar 2025

Intermediate

I reserved a car from Indianapolis to Cincinnati. When I arrived at the Avis kiosk, the lady told me that they don’t honor same day reservations and that she doesn’t have a car for me. This was close to midnight and without the great service from the people at National car rental, I would’ve been stuck in Indianapolis. I understand that it might be challenging for companies to deal with short term reservations - this one was done like 4-5 hrs before pickup - but the way this issue was handled, was extremely poor. Cherry on top was that they told me, that my booking is non-refundable and I had to go out of my way to settle this. Good thing is - I now find a new favorite company to rent from, which is National and one, I’ll never consider again, due to their poor service.

Budget

5.5

Fair

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

5.5

Value for money

5.9

9 locations in Indianapolis

Locations in Indianapolis

2702 North Shadeland Avenue

+1 317 375 8038

Opening times not available

33 North Capitol Avenue

+1 317 955 7579

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

3905 West 96th Street

+1 317 471 8041

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

4555 North Keystone Avenue

+1 317 543 1356

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

4809 West 38th Street

+1 317 298 4502

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	08:00 - 13:00
Sunday	09:00 - 12:00

6463 East 82nd Street

+1 317 913 1879

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

7515 East Washington Street

+1 317 352 0342

Monday	09:00 - 16:00
Tuesday	09:00 - 16:00
Wednesday	09:00 - 16:00
Thursday	09:00 - 16:00
Friday	09:00 - 16:00
Saturday	09:00 - 13:00

7800 Col H Weir Cook Memorial

+1 317 260 5802

Monday	07:00 - 23:5900:00 - 01:00
Tuesday	07:00 - 23:5900:00 - 01:00
Wednesday	07:00 - 23:5900:00 - 01:00
Thursday	07:00 - 23:5900:00 - 01:00
Friday	07:00 - 23:5900:00 - 01:00
Saturday	08:00 - 23:5900:00 - 01:00
Sunday	07:00 - 23:5900:00 - 01:00

8225 West Washington Street

+1 317 789 8740

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

Filters

Reviews

2.0 Poor

Jason, Sept 2026

Intermediate SUV

Worst rental ever. Huge line, 2 people working the desk waited and hour in line to get our keys. Never again Budget or Kyak. 👎👎

4.0 Mediocre

Anonymous, Jul 2026

Passenger van

I reserve a premium navigator and got a mini van. Not happy with them not having what I reserved.

10.0 Wonderful

Anonymous, May 2026

Intermediate SUV

Outer part was mildly dirty. The inside was spotless. That didn't matter to me just seen little odd the Walther as been all that good ether. I'M very pleased with it the whole transition.

6.0 Okay

Anonymous, Apr 2026

Intermediate SUV

I arrived at Indianapolis Airport, went to pick up the kiosk, and it took a long time to complete the process. That's not the part that disappointed me. I was supposed to have a medium SUV, had none at the moment, and they offered me a 7-passenger van, ABSOLUTELY not. Said would be a few, and that they would have an SUV cleaned and ready. 1st SUV, kicked back, not available due to a safety recall. (Great catch on safety issue) Then offered me a GMC Terrain, ok. Now, to pick up the point, several others awaiting their vehicle waited patiently, but then no Terrain came out. Attendant asks. What am I waiting for?" The GMC Terrain he checked didn't see anything coming, and offered me a GMC Sierra Pickup. I'm fine with that, but I'm not paying extra. This is your issue, not mine. Attendant then said, "Oh, no, you will pay the same price, and I'll take a day rental off your charge. I said OK, got in the vehicle, drove off, and had a wonderful rental and time in Indy. I went to drop off at the end of the visit and was told by the attendant that I would receive an email with the receipt. I am still waiting for the email. Found a copy of the receipt in my Kayak account, and seems no discount was given to me. Very Disappointing.

6.0 Okay

Lavenda, Mar 2026

Economy

Upon arrival to pick up my rental car there was only two attendants working at the budget counter with extremely long line. Which I find that very unacceptable. The car had a very nasty smell on the inside It smelled musty like the sunroof had been left open and the car had gotten wet on the inside. It is impossible to get a hold of somebody there at the local budget office at the Indianapolis airport which that is totally frustrating. I love something behind in the car and I have reported it and still have not heard anything back from them. I will not be renting from there again.

6.0 Okay

Anonymous, Jan 2026

Economy

Now, in addition to Kayak, Expedia, etc, there are third parties (the two I have experienced were in China and Hong Kong). Is there a benefit to the consumer? NO. All it means is another company to pay and, therefore, higher prices for the consumers. Don't use these. Go directly to the car company.

National

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Indianapolis

Locations in Indianapolis

7801 Col H Weir Cook Mem Dr

+1 833 315 5898

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

No reviews available

Dollar

7.9

Good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

7.9

Value for money

7.8

2 locations in Indianapolis

Locations in Indianapolis

7801 Col H Weir Cook Mem Dr

+1 317 315 1700

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

7801 Col H Weir Cook Mem Dr

Opening times not available

Filters

Reviews

4.0 Mediocre

Mark, Aug 2026

Intermediate

I don't like that Dollar agents try real hard to upsale me on insurance and cars. Additionally, I turned my rental in 24 hours early and they charged me for services not rendered.

10.0 Wonderful

Anonymous, Apr 2026

Intermediate SUV

Great on fuel

2.0 Poor

Andrej, Jan 2025

Supplier choice

Horrible experience in Indianapolis airport picking the car up, they try to upsell very aggressively and even though everything was paid in advance they add new hidden fees to the bill. Avoid Dollar!

10.0 Wonderful

Anonymous, Jan 2024

People mover

I got what I was looking for and very happy with their service .

Thrifty

7.8

Good

Cleanliness

7.7

Comfort

8.3

Pick-up/Drop-off

8.1

Value for money

7.2

2 locations in Indianapolis

Locations in Indianapolis

7801 Col H Weir Cook Mem Dr

+1 317 315 1700

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

7801 Col H Weir Cook Mem Dr

Opening times not available

Filters

Reviews

10.0 Wonderful

Anonymous, Dec 2025

Supplier choice

Pick up and drop off was perfect and seamless. Expected a midsize sedan, which are apparently becoming closer to the ground. It was a low rider car. One suggestion: a short bullet list of how to operate of key features in each car. (Lights, wipers, brights.

10.0 Wonderful

Anonymous, Jun 2025

Intermediate

Staff was polite, car was immaculate.

2.0 Poor

Anonymous, Dec 2024

Standard

The car was good and the customer service in the terminal was good. However the exit only had one person staffed and took 30 minutes to exit. They didn't add this onto my rental time, and then billed me an extra hour for returning late.

10.0 Wonderful

Anonymous, Jul 2024

Compact

Thrifty was the only company that allowed us to rent from the Indianapolis airport and return to a different location. AWESOME!!!!!!!!!!!

2.0 Poor

Anonymous, Apr 2024

Full-size SUV

This was a terrible experience, thrifty charged me for the rental for $1300 that I paid for through kayak and we got that refunded and now after returning the car yesterday I check my account this morning and they have charged me $862.

Sixt

6.0

Okay

Cleanliness

7.2

Comfort

6.7

Pick-up/Drop-off

6.0

Value for money

6.3

2 locations in Indianapolis

Locations in Indianapolis

3230 E. 96th Street

+1 888 749 8227

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 15:30

7800 Col H Weir Cook Mem Dr

+1 888 749 8227

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 21:00
Saturday	08:00 - 18:00
Sunday	08:00 - 23:59

Filters

Reviews

10.0 Wonderful

Anonymous, Apr 2026

Economy

The rental rate was very fair. Employees were very nice. I would rent again.

4.0 Mediocre

Kelly, Nov 2025

Intermediate

The car lights did not work well - they kept shutting off.

2.0 Poor

Shmuel, May 2025

Intermediate

They gave me the wrong pickup location

2.0 Poor

Stephanie, Dec 2024

Economy

DO NOT USE THIS COMPANY they're trying to charge me an additional $79.85 for gas even though I turned it in with slightly more in it than when it was given to me! It was just under the first tick above half when I got it. I put it over the tick when I turned it in. Now just about half a tank of gas is somehow worth $80. Also, the $200 deposit was not told to me before booking, so I had to scramble for that money! Now they're saying it could take 14 days to be returned! Awful, shady practices. Would not trust them again. They seem cheaper at first for a reason.

2.0 Poor

Deniece, Apr 2024

Intermediate

Not a Damn Thing, I never got my rental car, d/t my booking agent not telling me that I needed a credit card, found out the day I arrived in Indianapolis. The cost of the rental was $422, I have been trying to find out from them why I still had to pay the full price, when I never got the rental, on the contract it states that if I cancelled before 24 hrs it would be $100, & during the 24hr it would be $200, I have yet to receive any answers from them regarding this situation. Mean while I had to rent from another place in the airport which costed me $600, so I could have transportation while there for a wk, trying to take care of my sick son. I also called your agency a few time to speak to someone, there was no help there either. Not Happy at all.

4.0 Mediocre

Anonymous, Sept 2022

No communication to change reservations Was charged extra for 2nd driver

Payless

5.1

Fair

Cleanliness

5.7

Comfort

5.4

Pick-up/Drop-off

5.1

Value for money

5.0

One location in Indianapolis

Locations in Indianapolis

7800 Col H Weir Cook Memorial

+1 317 777 7337

Monday	00:00 - 01:0007:00 - 23:59
Tuesday	07:00 - 23:5900:00 - 01:00
Wednesday	07:00 - 23:5900:00 - 01:00
Thursday	00:00 - 01:0007:00 - 23:59
Friday	07:00 - 23:5900:00 - 01:00
Saturday	00:00 - 01:0008:00 - 23:59
Sunday	00:00 - 01:0007:00 - 23:59

Filters

Reviews

2.0 Poor

Robert, Jul 2025

Intermediate

Payless was probably fine. The main problem was they didn’t have a car at all! They also told me they don’t do same day rentals but kayak booked it and aiding had a car. Also there was no one to contact at kayak to tell them this or cancel my reservation. Obviously I didn’t or won’t pay for it.

2.0 Poor

Anonymous, Jul 2025

Premium SUV

Nobody was at the desk, I had to go to another company to find out they had no vehicle for me. Waste of time, I went all the way out to the airport and had nothing to show for it.

2.0 Poor

Anonymous, Feb 2025

Supplier choice

I was disappointed in almost every respect. a) signage in the car-rental line at IND showed "Avis/Budget" but nothing for Payless, so I walked to the counter. I was (rudely) told "I don't care what the sign says; go get in the line." b) 35 minutes later it's my turn and I explain I've rented an electric car and need to drive 100 miles roundtrip. I don't think I'll be able to charge it. What happens? The answer, best as I could figure it out, was "$70 fee". c) That seemed crazy on a $55 rental, so I asked for a gasoline car instead. After 20 minutes and an upcharge I was sent outside to stall H8 to get my car. It was a windy, cold, wet afternoon and stall H8 was empty. It stayed that way for 20 more minutes! -- So, rude staff; an upcharge; and more than an hour from arriving in the rental hall until being able to drive away. Lousy! I noticed that the Hertz counter had no wait line, and smiling staff. Note to self: next time, spend the money and go with Hertz!!

2.0 Poor

Fernando, May 2024

Compact

Absolutely awful. I pre-paid for this car rental and when I arrived to the Payless counter, I was told that no cars were available! Calling Payless customer service was useless. They said that the best they could do is to process a refund... how was that going to help? I was stuck at Indianapolis Airport with no means of getting to my final destination. I will never rent with Payless again.

2.0 Poor

Anonymous, Oct 2023

Intermediate SUV

I was not able to pick up the car due to a long counter line. After waiting in line for more than an hour, I decided to leave the line due to so many still waiting in line ahead of me. Don’t rent cars if you don’t have customer service support.

10.0 Wonderful

Anonymous, Oct 2023

Intermediate SUV

Excellent service. Was given a hybrid, and was not told it was a hybrid.

Ace Rent-a-Car

10.0

Wonderful

Cleanliness

8.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

8.0

One location in Indianapolis

Locations in Indianapolis

C/o Avr, 8639 W. Washington St

Opening times not available

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Easirent

4.5

Mediocre

Cleanliness

5.2

Comfort

5.3

Pick-up/Drop-off

4.5

Value for money

5.1

One location in Indianapolis

Locations in Indianapolis

Indianapolis International Airport

Opening times not available

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Airport Van

No score available yet

2 locations in Indianapolis

Locations in Indianapolis

2160, South Lynhurst Drive

Opening times not available

8639 West Washington St.

+1 877 826 4680

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 15:00
Sunday	08:00 - 15:00

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Sunnycars

No score available yet

2 locations in Indianapolis

Locations in Indianapolis

7801 Col H Weir Cook Mern Dr

Opening times not available

7801 Colonel H. Weir Cook Memorial Drive

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Ace

No score available yet

One location in Indianapolis

Locations in Indianapolis

123 Not A Real Place

+1 877 822 3872

Opening times not available

Filters

No reviews available

Avr

No score available yet

One location in Indianapolis

Locations in Indianapolis

Indianapolis Airport

Opening times not available

Filters

No reviews available

343 travellers who rented a car in Indianapolis gave the car agency they used an average rating of 4.9

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Pick-up location	Indianapolis
Car types	People Carrier, Minibus
Hire locations	55
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