Traveller reviews
Overall rating
6.2
Good
Based on 77 reviews
Boarding
6.4
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.6
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ITA Airways information
| IATA code | AZ |
|---|---|
| Routes | 134 |
| Top route | Milan Linate to Rome Fiumicino |
| Airports served | 51 |
| Top airport | Rome Fiumicino |
Recent reviews
Traveller rating
24
6
9
17
0
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2.0
Delay delay and again delay
review from
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2.0
The worst flight in decades.
review from
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8.0
Good for the price.
review from
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8.0
Good fir the price.
review from
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10.0
The transfer from terminal 4 to terminal 1 was horrible at jfk taking buses and walking outside of the terminal and the TSA was horrible and slow
review from
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10.0
Food so so. Very professional staff
review from
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10.0
The return flight food was more than disappointing. After two weeks of fine Italian food the fare was only fit for prison.
review from
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8.0
The flight left 20 minutes late arrived about ten minutes lates. It took 30 minutes to revive our bags even though priority. The flight and crew were fantastic.
review from
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4.0
seats hard,poor food ,suspect it was an older plane
review from
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6.0
Flight attendants seemed annoyed and not happy to be there
review from
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6.0
Terribly slow check-in. Boarding ok-front and rear plane entrances were used. Short flight so no food.
review from
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2.0
Royal jordanian Website says check in closed 45 minutes before departure. In reality, it close 60 minutes before. Due to another flight delay, we arrived 50 minutes before. We didn't get our flight and had to but other very expensive tickets for the same flight the next day. Very disappointing.
review from
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8.0
Good service. Horrible condition of seat cushion in main cabin. They feel like a piece of plywood
review from
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8.0
Service was great. Plane in good condition except for the seats in main cabin; zero cushioning for a torturous 8:5 hr flight.
review from
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2.0
I was not able to travel this flight because you would not honor my legitimate claim for a death in the family as a third party seller of tickets.
review from
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2.0
Packed. Small seats. Sick passengers. Boarding slow.
review from
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4.0
Old plane from the turn of the millennia. Crew was nice but we had delays and then emergency landing and that delayed a lot. Food was mediaocre and entertainment was non existent because of the age of the plane
review from
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2.0
The flight was shaking the whole time. We paid for kosher and gluten free, and we didn’t get it and as a family, we paid for sitting together and they put us separately. The crew was very unimpressed It looks like they don’t care. It’s looks like they don’t even care from our situation. Very poor flight will never book again with ITA.
review from
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2.0
The entertainment didn’t work we order food gluten-free and kosher and they promised me they will have it and we pay for it and still on the flight. We didn’t get what we paid for. The plane was shaking the whole flight.
review from
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10.0
I would highly recommend to anyone to fly this airlines. I would fly with them again, the flight and crew were amazing, the only thing that wasn't so good was the food but no big deal. I'd still fly with them again for another long flight. I had lots of room with the seat as well.
review from
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10.0
Honestly the flight was great, the flight crew was great. I would absolutely fly with them again for another long flight like this. The food was the only thing that wasn't so great but not that big of a deal...I would highly recommend to anyone
review from
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10.0
I recommend to fly with this company excellent service
review from
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6.0
ITA lost our luggage when we arrived to Venice. This trip is for our Honeymoon
review from
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8.0
Sandwiches needed something like mustard
review from
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8.0
Short flight but easy
review from
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2.0
The ticket counter did not even open until 8:30 AM. They could not find our reservation even though we had a confirmation number. After about 20 minutes they finally found our reservation. They would not let my daughter and son-in-law book a seat online because they had an infant. So they had to get seats at the ticket counter which by this time there was not any decent seats left.
review from
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4.0
We were delayed leaving so we missed our connection. They paid for all of the travelers with us to get a hotel room but the hotel sold out and some people had to sleep in the lobby. All in all a pretty horrible experience.
review from
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2.0
Flight was awful. Team wouldn’t check our bags to final destination.
review from
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10.0
Nice job
review from
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10.0
Great service as usual thanks
review from
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Flight status
ITA Airways route map
Top airports served by ITA Airways
- Rome Fiumicino Airport (FCO)
- Milan Linate Airport (LIN)
- Catania Fontanarossa Airport (CTA)
- Palermo Punta Raisi Airport (PMO)
- Bari Palese Airport (BRI)
- Naples Airport (NAP)
- Paris Charles de Gaulle Airport (CDG)
- Lamezia Terme Intl Airport (SUF)
- Brindisi Papola Casale Airport (BDS)
- Turin Citta Di Torino Airport (TRN)
- Amsterdam Schiphol Airport (AMS)
- New York John F Kennedy Intl Airport (JFK)
- Brussels Bruxelles-National Airport (BRU)
- Reggio Calabria Tito Menniti Airport (REG)
- Genoa Cristoforo Colombo Airport (GOA)
ITA Airways contact information
- AZ IATA code
- +39 06 85960 020 Call
- itaspa.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.