Pros: Pickup was quick.
Cons: I reserved a compact car similar to a Ford Focus but what I got was a subcompact car, Chevy Spark. A Chevy Spark is 3' shorter than a Ford Focus and supposedly a 4 passenger car although if you put adults in the back seat there was no room to put their feet. Focus is a 5 passenger car that you could actually put people in the back seat. When I voiced my complaint they just kept parroting that a Spark is a compact car. Very uncomfortable car for a road trip and not suitable for interstate travel because it is so light. Spark is advertised by Chevy as a city car - not what I reserved. I put in a complaint to Hertz online and got a message that a customer service person would contact me in 3 to 5 days but 8 days later I have still not received a call. Not happy with Hertz.
Pros: Price, saved over $100 by going off airport location, which was less than 10 minutes from the airport.
Pros: Very friendly staff.
Pros: Yes the staff were overall friendly but the drop off was long and drawn out, the pick up was the same. The car was very dirty on the exterior. Trash was still in pockets in the interior.
Cons: The cleanliness
Pros: Check in was easy and the car they had for me was really nice and super clean.
Pros: The staff was very nice, clear about our rental options.
Cons: A brief rundown of the cars basic features would have been helpful. It was kind of like...here are your keys, have a nice time! They did ask if I was familiar with push button start. That was about it.
Pros: The car had a lot of space. Ease of renting. Quick no hassle return and pick up.
Cons: We found left over fries in third row cup holder.
Cons: Your employees have forgotten the number 1 rule in customer service. Being nice and honesty
Pros: Extremely friendly and helpful! Top notch services!
Cons: Nothing. Everything was great! Exceeded our expectations!
Pros: Friendly staff and a very clean car that doesn't smell of cigarette smoke.
Cons: The old Hertz location is still listed on Google maps, I erroneously went there first and had to call for directions to the new locale.
Pros: Staff at airport pick up were strictly sakes people - all they wanted to do was sell more !
Cons: Pick up at airport was long and confusing because we had booked at a different location of hertz so we had to pay additional fees like 70.00 plus and that was deceiving g .. will not use hertz again because of this !!
Pros: Things went very smooth, no issues. Staff was very nice and efficient.
Hertz has 2 car hire locations in Myrtle Beach. Take a look at our Hertz hire location map to find the best car hires near you.