Book Hertz hire cars in Geneva

Reviews for Hertz in Geneva

Recent reviews

Traveller rating

Wonderful

9

Very Good

3

Good

1

Okay

1

Fair

2

Mediocre

0

Poor

5

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car was cleanlocation was closed

pick up the carpick up and drop

car availablewrong location

rented a carfriendly staff

customer servicenever rent

4.0

The staff are very insistent on up selling the customers. They charge large fees for small scratches.Reviewed 23 Aug 2022

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5.9

Kayak displays much lower prices than the big rental companies... because the price does NOT include insurance (!!!!!) ; next time, I will rent directly from hertz. Otherwise, wonderful car , nice little sporty VW Polo - fabulous.Reviewed 26 Jul 2021

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10.0

Pros:Friendly staffReviewed 3 Jan 2021

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2.0

Cons:The car was delivered on April 1, and the amount of 876 Swiss francs has been booked and the amount has not been unbooked yet.Reviewed 5 Apr 2018

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6.8

Pros:Car was greatCons:The person who gave me the car was extremely rude! I bought insurance for the car online when I booked, yet she repeatedly told me that I was unprotected and made me feel like I did not have adequate protection when I did. I also would have appreciated knowing a few things about the car that no one told me about.Reviewed 7 Feb 2018

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5.6

Deteriorating customer servicePros:No problems with car.Cons:No windshield washer fluid, was a real problem driving in bad weather on the highway. I guess that's something I assumed would be there. Unfortunately, this is not the first time. Service not nearly as helpful as usual. In the past we have made an effort to rent from Hertz because of the extra effort they have made at this location. This time they made out the whole contract and we were about to sign when we noticed it was 300 € over our reservation price. Had to re-do. Price was already about 50% higher than what we usually pay at this location (Geneva airport, French sector) Also, we seemed to remember always getting snow tires in the winter as part of the standard package. Apparently not.Reviewed 18 Jan 2018

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2.0

Cons:They gave us the wrong snow chains, which didn't fit the tires of the car. We had to call a very expensive cab to get us to the hotel from the foot of the mountain.Reviewed 2 Jan 2018

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4.0

Very misleading rental process with Kayak and Hertz in GenevaPros:Rental price was ok for Geneva, got a good car (Mercedes A class)Cons:The online rental process is completely misleading and full if miscommunication (on purpose?): The pick up location was on the French side of the airport, but until the last step of the booking process Kayak and Carrentals stated "Swiss side" Usually no vignette for Swiss highways is included on the French side, so you pay CHF 40 extra The car did not come with winter tires, not sure thst is legalReviewed 4 Dec 2017

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8.4

Cons:Hertz charged me currency conversion fees without asking firstReviewed 31 Jul 2017

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3.2

It was a bad experience with HertizPros:It was cleanCons:They took extra money more than we agreed on the site with the insurance despite of your offer price which made me cancel another reservation because I thought you were better price and offers .I had an accident I lost the key and they didn't give me a nother car or a Spair key for the car and they sent someone to pick up the car and left us in the rain with my children in the highway waiting for the Taxi for 2 hours. .It will be the last time I rent a car from Hertiz or with your site if you didn't solve the problem.Reviewed 27 Jul 2017

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4.8

Pros:Car was cleanCons:Service by hertz staff.Reviewed 8 Jun 2017

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8.0

Cons:Drop off location at Geneva was somewhat confusing. Hertz office was located within car dealership, not easy to spot at first. Asked a few car dealership employees and they were unsure where Hertz was located.Reviewed 15 May 2017

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• What is the most popular car hire from Hertz in Geneva?

  Compact (Volkswagen Golf or similar) is the most frequently booked car hire type from Hertz in Geneva.

• How many car hire locations does Hertz have in Geneva?

  Hertz has 5 hire locations in Geneva. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Geneve-Cointrin airport (GVA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Geneve-Cointrin airport (GVA)?

  Yes