Book Hertz hire cars in Charleston

Reviews for Hertz in Charleston

Recent reviews

Traveller rating

Wonderful

30

Very Good

12

Good

0

Okay

4

Fair

4

Mediocre

0

Poor

22

Find reviews that mention:

car was cleanfriendly staff

pick up the carlocation was closed

car availablegreat experience

rented a carwrong location

pick up and drop

2.0

Hertz did not have the car we reserved. We were forced to take a smaller car which was unsafe given the number of passengers and the luggage. Hertz did not offer any other options. I would not rent from Hertz again. I have heard many similar stories about the company. It used to be good but no longer.Reviewed 10 Jul 2024

review from

8.0

The gentleman at the rental desk was great! The car had a somewhat offensive odor in it which did not subside during the course of our 3 day rental.Reviewed 22 Nov 2021

review from

6.0

Pick up was great. Drop off was terrible. Awful customer serviceReviewed 16 Nov 2021

review from

10.0

The agents were wonderful!Reviewed 8 Nov 2021

review from

2.0

They didn't have a car after taking a prepaid reservation and I still haven't gotten my refund after several callsReviewed 23 Oct 2021

review from

2.0

Pros:I was called a few minutes before my pickup time to be told the car was not availableCons:You tell me as for now, I will never use Hertz againReviewed 31 May 2021

review from

8.0

Pros:Staff at airport corrected the problemCons:I booked a pick up time at a location that was closed. I should not have been allowed to book at that time. Called Hertz and the wouldn’t find me a similar car anywhere near for my family of 6 stranded travelers.Reviewed 29 May 2021

review from

2.0

Cons:They canceled on us with about 90 minutes notice before the reservation started. They said sorry but did nothing to help redress situation (eg % off next time or some token like that)Reviewed 24 May 2021

review from

2.0

Pros:Nothing. There was no car available the entire time we were in Mt Pleasant, Sc from 14 May thru 17 May. I had previously made a confirmed reservation on 4 May and my credit card account had the amount posted already.Cons:Arrangements should have been made when it was evident that no car was available at the appointed time.Reviewed 19 May 2021

review from

4.0

Pros:Staff was excellent. The manager went out of way to give credit for taxiCons:We booked to drop off at airport but upon arrival they told us they would charge us $250 more to do that. We booked that way so it would be less stressful for us and give us more time to visit the city. However, that did not work out that way. Very deceitful to have a hidden charge almost doubling the cost to rent the car even though it WAS CLEAR ON ALL PAPERWORKReviewed 19 May 2021

review from

2.0

Pros:Nothing - they didn’t fulfill my reservation.Cons:I reserved a car and when I called to confirm it and ask a payment question, I was told they were overbooked and didn’t have a car for me. They also claimed they try to call me to tell me citing a phone number that wasn’t mine - I never got a call. Hertz shouldn’t confirm fake reservations for people that can’t be fulfilled.Reviewed 18 May 2021

review from

4.0

Pros:The car drove fineCons:When I picked up my car the check engine light came on, so they swapped my car out. When they did, they put in the wrong drop-off point (wrong state!), so when I called to change it back to the original drop-off, they said there was nothing they could do. I wasted half my afternoon on the phone with people that “couldn’t help”.Reviewed 16 May 2021

review from

More

• What is the most popular car hire from Hertz in Charleston?

  Standard (GMC Canyon or similar) is the most frequently booked car hire type from Hertz in Charleston.

• How many car hire locations does Hertz have in Charleston?

  Hertz has 5 hire locations in Charleston. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Charleston airport (CHS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Charleston airport (CHS)?

  Yes