Cons: Had to cancel because the rental desk was closed when my flight arrived
Cons: I rented the car for airport pickup. I was told, at pickup that rate was for a pickup downtown and I had to get myself there. Off airport pickup was not brought to my attention when I booked.
Cons: I booked this reservation about a week before I arrived. Found out about 4 days before that I would be unable to keep the reservation. I could not cancel online and had to wait for 20 minutes to talk to a rep who tried to charge me $100 cancellation fee!! Ridiculous. Won't use Hertz again. I then told her it was covid related and she waived the $100. Guess a lie is what is required!!!!
Cons: If I actually got the rental I reserved. They didn't even have the rental I reserved. So I was unable to accomplish what I was trying to do. Horrible that I reserved something and they didn't even have it when I showed up.
Pros: Dropping of and picking up was gray. Staff was great.
Cons: Smelled like pigs. The Dodge van was the biggest piece of junk. Shook like a wooden rollercoaster, bounced like a trampoline, no USB plugs for phones. The radio controls where horrible. I would never buy one, or rent one.
Pros: Pickup and drop off was the easiest I’ve ever experienced.
Pros: Easy, easy, easy. Easy location, easy pick-up, and easy return.
I want a refund of the reservation fee! Not allowed to rent car!
Pros: Absolutely nothing!!!
Cons: I was thoroughly displeased with the fact that I couldn't rent the car and my reservation fee was not reimbursed. I've gone thru every bit of paperwork and terms and conditions and I've found nothing that states that I can not get a refund from my cancelled reservation.
Cons: I was forced to have the car the full duration because of eVoucher that I didn't sign on. Very bad.
Pros: Thank you for the great deal on a very reliable and comfortable vehicle for travel. The Hertz rep, Shanna, was pleasant and helpful. The vehicle was ready to pickup and clean.
Cons: All went well so nothing to complain about.
Pros: Friendly desk person.
Cons: Poor directions on how and where to park when returning car.
Pros: Excellent Service!
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 17:00|
|Sunday||09:00 - 17:00|
|Monday||08:00 - 17:00|
|Tuesday||08:00 - 17:00|
|Wednesday||08:00 - 17:00|
|Thursday||08:00 - 17:00|
|Friday||08:00 - 17:00|
|Saturday||09:00 - 17:00|
Hertz has 2 car hire locations in Cedar Rapids. Take a look at our Hertz hire location map to find the best car hires near you.