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The only car rental company that offers shuttle or pick-up services from Burlington airport to off-airport locations is Avis.
5 locations in Burlington Airport
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10.0 Wonderful
Nov 2019
Pros:
I was blessed with a free upgrade into a Kia Optima. It had ALL the bells and whistles! The lane assist and alert system was a comfort as I was driving through the night 12 hours. I knew if I did get drowsy the car would tell me and I could pull over.Cons:
I wish the tank was full when I got it. There is no way to take a car back at 5/8th.9.2 Wonderful
Jul 2019
Pros:
The drop-off was very easy. The staff was ok.Cons:
Better parking for cars.5.2 Fair
Apr 2019
Cons:
Admin error on their part prevented renting the vehicle. I left after 3 hours, with no resolution. I will never ise Enterprise again.2 locations in Burlington Airport
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4.0 Mediocre
Apr 2021
Cons:
When returning my car, I had to wait in line for 25 mins. I couldn't wait any longer as I had to check in so left the keys and paperwork with the desk rep. She said she would email me my receipt but I have received nothing. I tried calling customer service but no one was able to help me.10.0 Wonderful
Jan 2021
Pros:
Great, new vehicle, clean, good value, great fuel economy. Customer service was excellent both at pickup and drop off.10.0 Wonderful
Feb 2020
Pros:
Super easy, nice vehicle, clean...10.0 Wonderful
Jun 2019
Cons:
Pick up process was smooth. Lady knew what she was doing and had me straight quickly. Drop has not happened yet as I ended up extending the reservation. So far so good overall. I'd do it again.8.0 Very Good
Dec 2018
Cons:
arrived at front counter and no one was there. I asked a rep from another car rental company if they knew where the employee was and they told me she was outside SMOKING. After a bit of a wait the employee came in from the outside and helped me but never apologized for being outside smoking.9.6 Wonderful
Oct 2017
Pros:
Reservationing car online was simple and painless. Picking up the car and returning the car we’re both a breeze. The car would not start after stopping the first time. A call to Budget and a mechanic was sent to us immediately. They drove us back to the airport and quickly provided a replacement vehicle.Cons:
The fact that our first car experienced an electrical problem soon after picking it up was an irritant. However, we were still local to the airport and Budget responded quickly and appropriately.One location in Burlington Airport
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2.0 Poor
Aug 2020
Pros:
Last at drop off was very nice.Cons:
I went through 4 cars in 2 hours. All were dirty. The third had an accident report and I had to drive back the 45 min to switch it out.2.0 Poor
Jul 2019
Pros:
I liked nothing I went there and they said my booking through Kayak was not valid so I got no carCons:
Yes, to do what they say which they did not do I walked out with out a car, they had no car for me10.0 Wonderful
Jul 2018
Pros:
The rental car I got was to small and they gave me a bigger suv. The lady at the counter was very friendly and helpful.3.9 Poor
Aug 2021
2 locations in Burlington Airport
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