Book Hertz hire cars in Brooklyn

Reviews for Hertz in Brooklyn

Recent reviews

Traveller rating

Excellent

50

Good

13

Okay

28

Mediocre

37

Poor

0

Find reviews that mention:

car was cleanwrong location

pick up the cargreat experience

car availablecredit card

rented a carcustomer service

friendly staffcar was dirty

location was closednever rent

pick up and drop

2.0

Cons:Literally no cars available, had to cancelReviewed 7 Jul 2021

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4.0

Pros:The staff was very friendly given a line of customers standing in the sun for hours before being helped.Cons:So many things can be done via mobile devices- why not have MORE THAN ONE person checking out customers. We waited 2 hours and 15 minutes for our car. Only in NYC. Please serve us better Hertz!! Be an innovative company that problem solves for their customers- check out customers while eating in line.Reviewed 22 Jun 2021

review from

2.0

Cons:I rented the car from 12PM on Saturday so I arrived at 12 PM on a Saturday. The place was already closed. I had to cancel the reservation (which they charge you 5% of the total value of the rental to talk to support) and then rent a zipcar instead. Needless to say I will not be renting from them againReviewed 14 Jun 2021

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2.0

Cons:They ran out of carsReviewed 14 Jun 2021

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4.0

Cons:Car was downgraded for 10$ voucher. Seat was defective. Return took 1 hour with unpleasant staff.Reviewed 8 Jun 2021

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6.0

Pros:Convenient locationCons:The dropoff situation is very confusing. Location is on a busy street, and when a lot of people are returning, the line to return vehicles looks like traffic. Better signage/staffing needed at the end of the dropoff line. The car appeared to have been used by smokers before us (cigarette burns in the upholstery). Hertz had deeply cleaned the car, so it didn't smell like smoke -- but it was VERY fragrant with cleaning fluid, instead.Reviewed 7 Jun 2021

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6.0

Pros:The size of the car was exactly what I needed and it was a newer car.Cons:There were red stains in the back seat.. not sure what it was. The entire car smelled like cigarettes (I don’t smoke). And the windshield wipers were so awful, we couldn’t drive in the rain other wise we would have crashed.Reviewed 18 May 2021

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2.0

Pros:NothingCons:There was a 1.5 hour wait to get the car. The car they gave us had a broken door that was coming off. The manager was so rude, didn’t try to accommodate, and gave no solutions. We needed up returning the car 20 minutes after pick up Bc of the door. Item was supposed to be voided but still in GC statementReviewed 11 May 2021

review from

8.0

Pros:pickup was easy, office staff were very nice. good covid precautions. the car worked fine & was clean.Cons:drop-off staff in the garage were rude and standoffish, didn't help me get where i needed to go and was condescending to me for parking in the wrong spot when it's not clearly marked at all and the guy who was supposed to direct me didn't, even slightly. also wasn't wearing a mask properly.Reviewed 8 May 2021

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8.0

Cons:I arrived at noon for a pick up. I didn’t receive the car until 1:30. I was made to stand in the rain and wait for an hour and a half, while 5 guests got cars before me. All of my work clothes and cellphone charger got completely soaked. Very disappointed.Reviewed 16 Apr 2021

review from

2.0

Pros:Poor communication and a disregard for reservations.Reviewed 14 Apr 2021

review from

4.0

Cons:They are still charging my credit card $100/day even though my car was returned.Reviewed 9 Apr 2021

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• What is the most popular car hire from Hertz in Brooklyn?

  Mini (Class Minivan or similar) is the most frequently booked car hire type from Hertz in Brooklyn.

• How many car hire locations does Hertz have in Brooklyn?

  Hertz has 6 car hire locations in Brooklyn. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes