Guest reviews
Overall rating
7.2
Good
Based on 111 reviews
Cleanliness
7.2
Comfort
7.5
Pick-up/Drop-off
7.1
Value for money
7.0
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
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airport location
great car
picked up the car
car was great
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rented a car
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great experience
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6.0
Pros: Nice car, smooth ride.
Cons: Service at the counter. Waited 20 minutes to pickup my car. Also had trouble returning car. There was no room to return into parking lot so had to wait in the car in the middle of the road till the lot was cleared for rentals to bring back the car. Also my ezpass holder was broken.
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2.0
Pros: No
Cons: This Hertz location was the worst experience of renting car I have ever had. We waited in line for two hours to get the car, many people behind us never got car that dayX wWe were nearly late to a wedding upstate we were driving to. And when we called to see if they would at least honor 24hrs and le
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9.6
Cons: Drop off is easy but pickup can be hectic, try to streamline process
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9.2
Pros: Staff was great, kept things moving and I didn't have to wait around very long at all.
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5.6
Cons: The server went down and I had to wait an hour and a half with no discount. I reserved a small car but all they had were suvs. I want a small car so I pay less for gas.
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8.8
Pros: The staff was friendly and helpful.
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10.0
Pros: Staff was very friendly. Couldn’t fault it.
Cons: Drop off on a Sunday evening would have been great.
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4.4
Pros: Very nice, though systems were slow and car was overpriced
Cons: Didn’t have the car we ordered so charged extra
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9.2
Pros: The staff were great. Super friendly, straightforward and helpful. Made the experience very smooth.
Cons: The place was a bit difficult to find. It's actually around the corner from the address listed.
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10.0
Pros: Good efficient friendly hard-working people on the desk.
Cons: There used to be an outside Hertz sign indicating location. It's gone. We'd been to the location before so knew where it was. A first-time user might have trouble locating the entrance to the Hertz location.
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8.0
Pros: Staff was fine. Location is awesome, easy to get to and get around Brooklyn from.
Cons: I booked an intermediate sized car, but they had none on site. I would have had to pay double for a larger car, so I had to get a smaller one. Was fairly inconvenient with two kids in the back seat.
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9.6
Pros: Easy drop off. friendly staff.
Cons: A wait to rent the car.
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9.6
Cons: Drop off is easy but pickup can be hectic, try to streamline process
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9.2
Pros: Staff was great, kept things moving and I didn't have to wait around very long at all.
review from
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8.8
Pros: The staff was friendly and helpful.
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10.0
Pros: Staff was very friendly. Couldn’t fault it.
Cons: Drop off on a Sunday evening would have been great.
review from
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9.2
Pros: The staff were great. Super friendly, straightforward and helpful. Made the experience very smooth.
Cons: The place was a bit difficult to find. It's actually around the corner from the address listed.
review from
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10.0
Pros: Good efficient friendly hard-working people on the desk.
Cons: There used to be an outside Hertz sign indicating location. It's gone. We'd been to the location before so knew where it was. A first-time user might have trouble locating the entrance to the Hertz location.
review from
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9.6
Pros: Easy drop off. friendly staff.
Cons: A wait to rent the car.
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6.0
Pros: Nice car, smooth ride.
Cons: Service at the counter. Waited 20 minutes to pickup my car. Also had trouble returning car. There was no room to return into parking lot so had to wait in the car in the middle of the road till the lot was cleared for rentals to bring back the car. Also my ezpass holder was broken.
review from
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2.0
Pros: No
Cons: This Hertz location was the worst experience of renting car I have ever had. We waited in line for two hours to get the car, many people behind us never got car that dayX wWe were nearly late to a wedding upstate we were driving to. And when we called to see if they would at least honor 24hrs and le
review from
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5.6
Cons: The server went down and I had to wait an hour and a half with no discount. I reserved a small car but all they had were suvs. I want a small car so I pay less for gas.
review from
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4.4
Pros: Very nice, though systems were slow and car was overpriced
Cons: Didn’t have the car we ordered so charged extra
review from
Other suppliers in Brooklyn scored
Where can I find Hertz hire cars in Brooklyn?
906 Union St, Hertz car rentals
Address
906 Union StHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 19:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 12:00 - 17:00 |
Phone
+1 718 636 6302FAQs about renting a car from Hertz in Brooklyn
How many car hire locations does Hertz have in Brooklyn?
Hertz has 5 car hire locations in Brooklyn. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?
Yes
Does Hertz have a car hire location at the airport: Newark airport (EWR)?
Yes
Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?
Yes
Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?
Yes
