Prices are in NZD

Book Europcar hire cars in Playa del Carmen

Driver's age: 26-65
Thu 25/4
Thu 2/5
Here is why travellers choose KAYAK

Save up to 43%Compare multiple travel sites with one search.

Free to useThere are no hidden charges or fees.

Filter your dealsFilter by car type, brand and more. Instantly customise your results.

Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.

Europcar car hire prices in Playa del Carmen

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Pros

"good location, , no queue."(in 257 reviews)
"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Playa del Carmen

Overall rating3.5 PoorBased on 26 reviews
Cleanliness
4.1
Comfort
4.7
Overall
3.6
Pick-up/Drop-off
3.9
Value for money
3.7

Recent reviews

Traveller rating
1
1
0
0
0
0
11
2.0
Do NOT book with them! They will steal your money. Horrible serviceReviewed 28 Feb 2024
review fromkayak
3.9
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.Reviewed 6 Jul 2021
review fromkayak
2.0
Cons:The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.Reviewed 31 May 2021
review fromkayak
2.0
Pros:Super rude staff (young guy)Cons:Staff was so rude that we decided not to rent there and go somewhere else.Reviewed 29 May 2021
review fromkayak
2.0
Pros:NothingCons:STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!Reviewed 17 Mar 2021
review fromkayak
2.0
Pros:NOTHING! They did not have a car for us! They confirmed that a reservation was made in our name but told us that since the car was not paid for in advance, car was given out to someone else. The site did not request payment at the time of reservation. They offered to give us another car for triple the cost! They told us that you should never use a third party site like Expedia or Kayak so don't waste your time making reservations with this company, they were not even sorry that we got stranded without transportation.Cons:Honoring the reservation!Reviewed 2 Jan 2021
review fromkayak
2.0
Pros:The people working at the agency were very nice.Cons:They didn’t have the car we had reserved. It was so much more expensive—like three times more! It took over two hours to figure it out. We ended up paying triple and driving a tiny car we didn’t reserve! It was a frustrating part if our trip. I would never rent a car from there again. However we heard that many companies are similar.Reviewed 31 Dec 2020
review fromkayak
4.0
Be careful and do take pictures of the carCons:The pick up was quite easy. Although we booked the car for 8 am and it was only ready for us at 10am (they were finishing cleaning it and then we reviewed the contract/car state etc). My issue was at drop off. They tried to make us liable for a scratch that was already there before pick up. We were very lucky to have pictures of the car we took on pick up day to prove it wan't us. But even with that it was a struggle to prove it was the same scratch. I am used to car rental companies so I expect those types of issues (hence the pictures) but still, this is a stressful and unpleasant experience for anyone who doesn't want to be charged hundreds randomly.Reviewed 2 Jan 2019
review fromkayak
2.0
Poor servicePros:Location in the resort I was staying was convenient.Cons:Service was poor. Representatives were deceptive about pricing. Prices changed rapidly day to day and were much different than the posted prices. Really bad insurance coverage options (unable to decline damage waiver). Seemed very unorganized.Reviewed 16 Dec 2018
review fromkayak
8.4
Cons:Forced insurance premiumsReviewed 26 Feb 2018
review fromkayak
8.0
Pros:CarCons:Slow, $27 for 1/8 tank gasReviewed 22 Jan 2018
review fromkayak
2.0
Cons:Don't book! Having a reservation means nothing they won't hold a car for you.Reviewed 8 Jan 2018
review fromkayak

Where can I find Europcar hire cars in Playa del Carmen?

Address

Playa Del Carmen, Quintana Roo

Phone

+52 984 873 2820

Address

Ctra Cancun Chetumal Km 300

Phone

+52 984 179 9252

Address

Oficina virtual, comunicarse al: +52 (984) 873 2820

Phone

+52 984 873 2820

Address

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

Phone

+52 984 157 9197

Address

Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Address

Carr Federal Chetumal

Phone

+52 998 877 2100

Good to know

Most popular location

Playa Del Carmen, Quintana Roo

Most popular car type

Economy

Top tips for hiring a car from Europcar in Playa del Carmen

  • Economy car hire from Europcar in Playa del Carmen are around 38% cheaper than other car types, on average.

FAQs about hiring a car from Europcar in Playa del Carmen

  • What is the most popular car hire from Europcar in Playa del Carmen?

    Economy (Nissan March or similar) is the most frequently booked car hire type from Europcar in Playa del Carmen.

  • How many car hire locations does Europcar have in Playa del Carmen?

    Europcar has 6 hire locations in Playa del Carmen. Take a look at our Europcar hire location map to find the best car hire near you.

  • Does Europcar have a car hire location at the airport: Cancun airport (CUN)?

    Yes

  • Does Europcar offer shuttle or airport pick-up services from Cancun airport (CUN)?

    Yes