Book Budget hire cars in Playa del Carmen

Playa del Carmen, QR, Mexico
3 Feb — 10 Feb
Same drop-off
Playa del Carmen, QR, Mexico
Fri 3/2
Noon
Fri 10/2
Noon
Driver's age:

Budget car hire prices in Playa del Carmen

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Pros

" and helpful."(in 1394 reviews)
"Great price, very ."(in 3750 reviews)
" and fast."(in 1394 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Will Budget again."(in 252 reviews)

Reviews for Budget in Playa del Carmen

Overall rating3.8 PoorBased on 19 reviews
Cleanliness
4.5
Comfort
4.1
Overall
3.7
Pick-up/Drop-off
3.8
Value for money
3.7

Recent reviews

Traveller rating
3
1
1
2
2
0
17
Find reviews that mention:
2.0
The location of the office is wrong on all GPS apps, so it took us almost an hour to find. The number we called from the email confirm couldn’t find our reservation so couldn’t verify that they were the right location. When we got there, we had to wait 25 minutes for the person in front of us to get their car. Then when we got to the front of the line they said they didn’t have our reservation. We made it that morning and they said it takes hours to get to their system. So they spent 30 minutes calling budgets help number. Then when they confirmed it- they said I had to pay a minimum of $60/day for insurance or put down a $2,500USD deposit plus $8/day to track the vehicle. I reserved the vehicle until 7pm, and when I said I would be back around 5 or 6 they said they close at 4, and we had to keep the car for the night. If we wanted to park it in their garage for the night it would be $15/hour. It took about an hour and fifteen minutes from the time we walked in the door at budget to the time we got the car. When we returned the car that took another 25 minutes and they couldn’t figure out how to give me back the money they placed on hold my card at time of reservation. I am still waiting for that $250 to be returned to my card.Reviewed 24 Jan 2023
review fromkayak
2.0
The location listed on the website was not accurate. When we entered the address on google maps it took us to a nonexistent store front. When I tried calling the store, I was on hold for 15 minutes without an answer. Ultimately, we decided to forgo this reservation and pick a different car rental companyReviewed 15 May 2022
review fromkayak
2.0
Pros:The staff were friendly.Cons:The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.Reviewed 4 Apr 2021
review fromkayak
2.0
Pros:Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Cons:Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Reviewed 15 Nov 2019
review fromkayak
4.0
Cons:They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.Reviewed 19 Dec 2018
review fromkayak
2.0
Absolute rip offPros:Air conditioned officeCons:They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.Reviewed 4 Apr 2018
review fromkayak
2.0
Deposit refundCons:After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.Reviewed 2 Apr 2018
review fromkayak
5.6
Cons:Old carReviewed 31 Mar 2018
review fromkayak
6.4
Extra charges!Pros:Car was reliable.Cons:This rental was advertised with an absurdly low base rate ($7/day) but ended up costing more than $300 for a 3-day rental. The surcharges lacked transparency— we wouldn’t have estimated the final bill until it was handed to us.Reviewed 28 Mar 2018
review fromkayak
2.0
They didnt have a carCons:They had no cars at all..Reviewed 25 Mar 2018
review fromkayak
2.0
Pros:they did not have a record of the reservation or the car I booked were rude and unprofessionalCons:they did not have a record of the reservation or the car I booked were rude and unprofessionalReviewed 17 Aug 2017
review fromkayak
2.0
Reserved Car Not TherePros:Nothing. Literally nothingCons:When you book a rental and it's confirmed days in advanced it should be there. I'm guessing because I booked online and not a walk up they prioritized me the lowest as it was a dealReviewed 14 Aug 2017
review fromkayak

Where can I find Budget hire cars in Playa del Carmen?

Calle 4 Notre, Budget car hires

Address

Calle 4 Notre

Hours

Friday08:00 - 17:00
Sunday08:00 - 17:00
Thursday08:00 - 17:00
Monday08:00 - 17:00
Saturday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+52 984 879 4137

Address

Av 10 Sur Plaza Paraiso

Hours

Friday07:00 - 20:00
Sunday07:00 - 20:00
Thursday07:00 - 20:00
Monday07:00 - 20:00
Saturday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00

Phone

+52 998 803 1901

Address

Paseo Xaman Ha, Lt. #2

Hours

Friday08:00 - 17:00
Sunday08:00 - 17:00
Thursday08:00 - 17:00
Monday08:00 - 17:00
Saturday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+52 998 246 2014

Address

Calle 1 Entre 15 Y 20

Hours

Friday07:00 - 20:00
Sunday07:00 - 20:00
Thursday07:00 - 20:00
Monday07:00 - 20:00
Saturday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00

Phone

+52 984 803 1901

Address

Fed Cancun Chetumal Km 296

Hours

Friday08:00 - 17:00
Sunday08:00 - 17:00
Thursday08:00 - 17:00
Monday08:00 - 17:00
Saturday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+52 988 246 2014

Good to know

Most popular location

Av 10 Sur Plaza Paraiso

Most popular car type

Premium

Top tips for hiring a car from Budget in Playa del Carmen

  • Premium car hire from Budget in Playa del Carmen are around -152% cheaper than other car types, on average.

FAQs about hiring a car from Budget in Playa del Carmen