Guest reviews
Overall rating
7.3
Good
Based on 444 reviews
Cleanliness
7.1
Comfort
6.8
Pick-up/Drop-off
5.8
Value for money
5.1
Pros
"The car was nice ."
(in 278 reviews)
"Car was great: very clean."
(in 265 reviews)
"Car was clean and new."
(in 270 reviews)
Cons
"Poor service, so many hidden fees."
(in 42 reviews)
"The car was not reserved"
(in 174 reviews)
"Bad experience, will never use again."
(in 26 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
credit card
customer service
pick up the car
car available
pick up and drop
car was clean
picked up the car
insurance coverage
insurance cost
great car
car was great
helpful staff
great service
great experience
-
6.0
Pros: The drop off was easy
Cons: The price advertised by Expedia / Europcar is a scam, they do not accept external insurance for whatever reason and over charge you on the spot.
review from
-
9.2
Pros: Friendly staff.
Cons: They tried to blame me for damage that was on the car when I picked it up. Good thing I always take pictures!
review from
-
7.6
Cons: We had no idea when we rented it online that the price quoted did not include insurance. We were absolutely shocked when. We arrive with our 4 small kids to find out we had to add hundreds of more euro on to the bill. It took away from our vacation completely.
review from
-
5.6
Pros: Qualité de la voiture
Cons: Finalement chargé de 250€ en plus par rapport au prix affiché sur kayak lors de la réservation!!!! Localisation de retour du véhicule introuvable!!!! Personnel peu accueillant au retour.
review from
-
10.0
Cons: Really nice clean car in and out fast service .
review from
-
10.0
Pros: Super friendly staff (Peter at front desk was great) and car rental process was smooth.
review from
-
7.6
Pros: We were able to pick car off at location in Dublin and return it to the Dublin airport.
Cons: When we booked car we were quoted $132 for the week. When we picked the car up we were told we had to take $500 in insurance. They told us you could deny it, but if you did they would place a hold on credit card for total cost of car
review from
-
9.6
Pros: Friendly and helpful staff!
Cons: Got to be pretty expensive after insurance and there wasn’t a gas station near the drop off point. Also we didn’t realize the location is not in the terminal of the airport which was annoying
review from
-
2.0
Pros: Me were delayed 2 days and car was not avable and reservation was canceled. call and informed them and car was to be avable but was not. I had to rent a other car for the day and it costed me about the same as my reservation. I will not be using you again.
Cons: It help if the hole reservation was not canceled if you miss a day as i already prepayed and no refund. The car should still be there as it is payed for.
review from
-
2.0
Cons: CWD (minimum Insurance) should have been auto included in the rate. Due to the extortionate cost of CWD insurance at the point of rental, I was forced to cancel the rental.
review from
-
8.0
Pros: Drop off was very straight forward and easy. The shuttle bus driver was super friendly and helpful.
Cons: The guy I was dealing with when picking up the car was extremely rude. He was passive aggressive and unhelpful. So much so that I ended up finishing the paperwork with someone in customer service who was lovely and helpful.
review from
-
2.0
false advertising
Cons: We rented a vehicle & when we got there, we were told we needed to upgrade to a bigger vehicle. Because, as the rep put it "we were Americans that didn't understand European cars". NOT true, we have traveled abroad several times & understand completely. There would have been plenty of room in the vehicle we reserved. Then when we told them we had purchased insurance through Allianz, he said it wasn't valid. We were forced into purchasing insurance for $50 per day!!! Unreal, he said we couldn't take the car without it & we were on our way to a wedding. I am appalled & then the car was even worse!!! We kept getting alerts that it needed AdBlue...we didn't even know what that was. I am furious & will be contacting Europcar.
review from
-
9.2
Pros: Friendly staff.
Cons: They tried to blame me for damage that was on the car when I picked it up. Good thing I always take pictures!
review from
-
10.0
Cons: Really nice clean car in and out fast service .
review from
-
10.0
Pros: Super friendly staff (Peter at front desk was great) and car rental process was smooth.
review from
-
9.6
Pros: Friendly and helpful staff!
Cons: Got to be pretty expensive after insurance and there wasn’t a gas station near the drop off point. Also we didn’t realize the location is not in the terminal of the airport which was annoying
review from
-
7.6
Cons: We had no idea when we rented it online that the price quoted did not include insurance. We were absolutely shocked when. We arrive with our 4 small kids to find out we had to add hundreds of more euro on to the bill. It took away from our vacation completely.
review from
-
7.6
Pros: We were able to pick car off at location in Dublin and return it to the Dublin airport.
Cons: When we booked car we were quoted $132 for the week. When we picked the car up we were told we had to take $500 in insurance. They told us you could deny it, but if you did they would place a hold on credit card for total cost of car
review from
-
8.0
Pros: Drop off was very straight forward and easy. The shuttle bus driver was super friendly and helpful.
Cons: The guy I was dealing with when picking up the car was extremely rude. He was passive aggressive and unhelpful. So much so that I ended up finishing the paperwork with someone in customer service who was lovely and helpful.
review from
-
6.0
Pros: The drop off was easy
Cons: The price advertised by Expedia / Europcar is a scam, they do not accept external insurance for whatever reason and over charge you on the spot.
review from
-
5.6
Pros: Qualité de la voiture
Cons: Finalement chargé de 250€ en plus par rapport au prix affiché sur kayak lors de la réservation!!!! Localisation de retour du véhicule introuvable!!!! Personnel peu accueillant au retour.
review from
-
2.0
Pros: Me were delayed 2 days and car was not avable and reservation was canceled. call and informed them and car was to be avable but was not. I had to rent a other car for the day and it costed me about the same as my reservation. I will not be using you again.
Cons: It help if the hole reservation was not canceled if you miss a day as i already prepayed and no refund. The car should still be there as it is payed for.
review from
-
2.0
Cons: CWD (minimum Insurance) should have been auto included in the rate. Due to the extortionate cost of CWD insurance at the point of rental, I was forced to cancel the rental.
review from
-
2.0
false advertising
Cons: We rented a vehicle & when we got there, we were told we needed to upgrade to a bigger vehicle. Because, as the rep put it "we were Americans that didn't understand European cars". NOT true, we have traveled abroad several times & understand completely. There would have been plenty of room in the vehicle we reserved. Then when we told them we had purchased insurance through Allianz, he said it wasn't valid. We were forced into purchasing insurance for $50 per day!!! Unreal, he said we couldn't take the car without it & we were on our way to a wedding. I am appalled & then the car was even worse!!! We kept getting alerts that it needed AdBlue...we didn't even know what that was. I am furious & will be contacting Europcar.
review from
Other suppliers in Dublin scored
- 6.5/10 Avis car hires in Dublin
- 6.2/10 Payless car hires in Dublin
- 7.2/10 Budget car hires in Dublin
- 6.6/10 Hertz car hires in Dublin
- 6.5/10 Thrifty car hires in Dublin
- 8.6/10 Enterprise car hires in Dublin
- 5.8/10 Sixt car hires in Dublin
- 4.3/10 Easirent car hires in Dublin
- 6.1/10 Dollar car hires in Dublin
Where can I find Europcar hire cars in Dublin?
Terminals 1 And 2, Dublin Airport, Europcar car rentals
Address
Terminals 1 And 2, Dublin AirportPhone
+353 1812 2800Top tips for hiring a car from Europcar in Dublin
- Mini car hires from Europcar in Dublin are around 52% cheaper than other car types, on average
FAQs about hiring a car from Europcar in Dublin
What is the most popular car hire from Europcar in Dublin?
Economy (Volkswagen Polo or similar) is the most frequently booked car hire type from Europcar in Dublin.
How many car hire locations does Europcar have in Dublin?
Europcar has 4 car hire locations in Dublin. Take a look at our Europcar hire location map to find the best car hires near you.
Does Europcar have a car hire location at the airport: Dublin Airport (DUB)?
Yes
Does Europcar offer shuttle or airport pick-up services from Dublin Airport (DUB)?
Yes