Guest reviews
Overall rating
7.6
Good
Based on 2,321 reviews
Cleanliness
7.5
Comfort
7.0
Pickup/dropoff
6.6
Value for money
6.4
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Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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car was clean
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car was great
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4.0
Pros: The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.
review from
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6.8
Pros: Very friendly and helpful easy to and from the airport
Cons: Insurance was a lot more than quoted
review from
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4.0
Pros: the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options. In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.
Cons: The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.
review from
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9.2
Great, easy experience
Pros: Mark was the BEST!! We were sold an insurance policy from a 3rd party that ended up being invalid in Ireland...we never would have known without Mark! He brought it to our attention, helped us confirm this fact with the 3rd party, and helped facilitate our refund with them. He then helped us get a a valid policy, and even upgraded our car to help ease our pain of the day ;) Would recommend!
Cons: Dirty bathrooms with no toilet paper in men's OR women's bathrooms.
review from
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8.4
Pros: Friendly pick up staff at counter
Cons: Small size 7 passenger. I clicked on a Ford Galaxy and that is what I wanted but you confirmed an Opel Zafira. We call that Bait and Switch which is illegal in the USA. Very NOT happy with the size of the car and your deceptive business practice.
review from
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2.0
Unsatisfactory and unprofessional
Cons: The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!
review from
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4.0
Unpleasant staff
Pros: Car was fine
Cons: Total lack of customer service. No interest or assistance on check-in; aggressive attitude towards check-out looking for opportunities to charge the excess.
review from
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4.0
Cons: The rental ended up being way more than what was initially quoted.
review from
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3.2
Rent a VERY used and wrecked auto in Dublin
Pros: Nothing
Cons: Cars rented with large dents, mileage on my rental was over 120,000 kilometers. Not the Avis I have used in part.
review from
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6.4
Not in terminal
Pros: Friendly staff
Cons: The car pickup was advertised as in terminal and it was not in the terminal. I picked this company because it was advertised as in terminal.
review from
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4.8
Poor value and unexpected shuttle
Pros: Car was clean and in good condition. Staff were friendly.
Cons: Specifically chose rental on the basis that on the Kayak website the rental (via Cartrawler) was listed as pick up in airport. When I went to collect the car, it was a shuttle away. I'd rented to attend a close family bereavement - I ended up overruning my rental and called Avis to let them know. The cost for overruning by 3 days was more than double the cost of the original (4 day) rental.
review from
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10.0
Friendly and helpful staff
Pros: My check in was smooth and efficient. Staff were very friendly and helped me get on the road in time.
review from
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9.2
Great, easy experience
Pros: Mark was the BEST!! We were sold an insurance policy from a 3rd party that ended up being invalid in Ireland...we never would have known without Mark! He brought it to our attention, helped us confirm this fact with the 3rd party, and helped facilitate our refund with them. He then helped us get a a valid policy, and even upgraded our car to help ease our pain of the day ;) Would recommend!
Cons: Dirty bathrooms with no toilet paper in men's OR women's bathrooms.
review from
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10.0
Friendly and helpful staff
Pros: My check in was smooth and efficient. Staff were very friendly and helped me get on the road in time.
review from
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6.8
Pros: Very friendly and helpful easy to and from the airport
Cons: Insurance was a lot more than quoted
review from
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8.4
Pros: Friendly pick up staff at counter
Cons: Small size 7 passenger. I clicked on a Ford Galaxy and that is what I wanted but you confirmed an Opel Zafira. We call that Bait and Switch which is illegal in the USA. Very NOT happy with the size of the car and your deceptive business practice.
review from
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4.0
Pros: The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.
review from
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4.0
Pros: the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options. In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.
Cons: The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.
review from
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2.0
Unsatisfactory and unprofessional
Cons: The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!
review from
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4.0
Unpleasant staff
Pros: Car was fine
Cons: Total lack of customer service. No interest or assistance on check-in; aggressive attitude towards check-out looking for opportunities to charge the excess.
review from
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4.0
Cons: The rental ended up being way more than what was initially quoted.
review from
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3.2
Rent a VERY used and wrecked auto in Dublin
Pros: Nothing
Cons: Cars rented with large dents, mileage on my rental was over 120,000 kilometers. Not the Avis I have used in part.
review from
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6.4
Not in terminal
Pros: Friendly staff
Cons: The car pickup was advertised as in terminal and it was not in the terminal. I picked this company because it was advertised as in terminal.
review from
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4.8
Poor value and unexpected shuttle
Pros: Car was clean and in good condition. Staff were friendly.
Cons: Specifically chose rental on the basis that on the Kayak website the rental (via Cartrawler) was listed as pick up in airport. When I went to collect the car, it was a shuttle away. I'd rented to attend a close family bereavement - I ended up overruning my rental and called Avis to let them know. The cost for overruning by 3 days was more than double the cost of the original (4 day) rental.
review from
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Where can I find Avis hire cars in Dublin?
38 Old Kilmainham Rd, Avis car rentals
Address
38 Old Kilmainham RdPhone
+353 1605 7500Top tips for hiring a car from Avis in Dublin
- Economy car hires from Avis in Dublin are around 89% cheaper than other car types, on average
FAQs about hiring a car from Avis in Dublin
What is the most popular car hire from Avis in Dublin?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Avis in Dublin.
How many car hire locations does Avis have in Dublin?
Avis has 3 car hire locations in Dublin. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Dublin Airport (DUB)?
Yes
Does Avis offer shuttle or airport pick-up services from Dublin Airport (DUB)?
Yes
