Traveller reviews
Overall rating
7.7
Good
Based on 57 reviews
Boarding
7.4
Comfort
7.4
Crew
7.8
Entertainment
6.8
Food
7.3
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Ethiopian Air information
| IATA code | ET |
|---|---|
| Routes | 296 |
| Top route | Addis Ababa Bole to Dubai Intl |
| Airports served | 126 |
| Top airport | Addis Ababa Bole |
Recent reviews
Traveller rating
365
228
179
157
2
Find reviews that mention:
connecting flight
great flight
good flight
food was good
crew friendly
flight entertainment
great service
flight attendants
boarding
seat was not comfortable
much better
changed without
customer service
business class
new aircraft
avoid using
seats were very comfortable
seats uncomfortable
table very dirty
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10.0
Better variety with meal options
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10.0
Better variety with meals
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10.0
Better variety with meals
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8.0
This flight the air was on, for a change, and we were comfortable. It was not full and the staff got us water, when needed. Bathroom cleanliness is an issue. Maybe more visual signs in the bathroom will help passengers who can’t read keep it clean? Also no toilet seat covers.
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6.0
ET flights are hot Al’s uncomfortable: the air is typically not on and you feel like cattle. With boarding delays, asking repeatedly for water gets ignored and with the heat, it’s a very unpleasant experience. The food is starchy with the salad as couscous; more starch not a salad. The drinks are a good variety, however.
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4.0
Old Boeing 737 for a 7 hour flight (usually it is a wide body 777 or 787). Business class seats are worn, no entertainment, flight was delayed and arrived more than an hour late. Boarding was by bus where we waited long in the bus and then had to stand in the rain in queue waiting to board.
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2.0
Surprise hour long stop in Cairo? It was the middle of the night, maybe we saw the pyramids? But otherwise a pretty rough experience.
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2.0
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
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8.0
Was so glad the the captain kept the air. It’s usually suffocating in there.
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10.0
You are doing fine
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10.0
Excellent service
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8.0
Work on entertainment systems and seat comfort. Seats are very old and worn out. Entertainment systems not working,
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8.0
Used old flight. Seats not comfortable. Entertainment systems not working.
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8.0
Reliable partner. I am sure I will get to my destination in time. Best airline - spacious leg room, good entertainment are used between Addis and shorter distances. Worst airline carriages - shorter leg rooms, torn seats, entertainment systems not working are placed between Addis and Dulles (very long routes).
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6.0
The service available is amazing 🤩
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10.0
Awesome flight experience.
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8.0
Food
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6.0
I know this is Africa but the plane seats could be more comfortable
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10.0
The selection of movies has not changed in a very long time. Other than that... All was excellent
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7.9
Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage).
review from
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7.9
Good and efficient service. Food was quite poor though. And my seat hadn't been cleaned from previous flight (pockets still full of gargbage). Flight entertainment had a good screen, but audio with earplugs was terrible.
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10.0
On the way in they had vegetarian options but nothing but meat options on the way back. I totally forgot to ask for vegetarian meals when booking my flight, but luckily there were enough items to get me through the flights. A wonderful flight and crew.
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1.9
Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience.
review from
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7.9
The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule.
review from
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7.9
The blankets are nice and warm and the staff are very nice. Serving breakfast at breakfast time not dinner and just a snack for late night instead of a meal.
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10.0
Food excellent
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1.9
Delayed baggages
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10.0
Cons: The travel was very good
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10.0
Cons: The entertainment console doesn’t work
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2.0
Cons: Poor communication
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Ethiopian Air FAQs
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Flight status
Ethiopian Air route map
Top airports served by Ethiopian Air
- Addis Ababa Bole Airport (ADD)
- Dire Dawa Aba Tenna D Yilma Airport (DIR)
- Bahar Dar Airport (BJR)
- Jigiga Airport (JIJ)
- Gondar Airport (GDQ)
- Entebbe Airport (EBB)
- Dubai Intl Airport (DXB)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Lome Airport (LFW)
- Dublin Airport (DUB)
- Makale Airport (MQX)
- Johannesburg OR Tambo Airport (JNB)
- Rome Fiumicino Airport (FCO)
- Stockholm Arlanda Airport (ARN)
- Mogadishu Airport (MGQ)
Ethiopian Air contact information
- ET IATA code
- +251 116 656 666 Call
- ethiopianairlines.com Visit
Overview of Ethiopian Air
Based in Ethiopia, this airline operates flights to 125 different destinations, with over 100 of them being international. For those that are interested in visiting Europe, you can choose from countries such as Belgium, France, and the Netherlands. If you would rather go to Asia, popular locations include Japan, China, and Indonesia.
Passengers that decide to fly with Ethiopian Air can choose from two different travel classes for their trip: Economy and CloudNine. Economy will provide you with one free piece of checked luggage, a light meal, and complimentary beverages, while CloudNine is comparable to business class and includes a larger baggage allowance, a seat that converts into a bed, gourmet foods, and free alcoholic drinks.
This airline has connections with many companies, such as a strategic partnership with ASKY Airlines, a group that is based in Togo. The company also maintains codeshare agreements with several other airlines, including EgyptAir, Air China, and Air Canada. Additionally, they are a member of Star Alliance, an airline organization that includes Lufthansa and United Airlines.
Ethiopian Air has a fleet that is composed of over 100 aircraft from many different brands, including Airbus, Boeing, and De Havilland. For particularly long flights, the company generally uses the Airbus A350-900, a plane that can fit up to 348 passengers and is spacious. However, the most commonly used aircraft is the Boeing 787-8, an option that has seats for up to 270 passengers and was primarily manufactured for middle-range flights. For shorter trips, the De Havilland Dash 8-400 is the most commonly employed.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.