Guest reviews
Overall rating
8.5
Excellent
Based on 12,869 reviews
Cleanliness
7.9
Comfort
8.1
Pickup/dropoff
7.7
Value for money
7.8
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
-
10.0
Pros: absolutely everyone we’ve encountered went above and beyond helping us in what they could in such a difficult position. it was a much more pleasant experience than expected.
Cons: the only problem was lack of cars but this one can’t be easy fixed. but personal are doing an expect job to assist with the best options.
review from
-
10.0
Pros: Staff the very friendly and fast with service at both locations
Cons: Very good workers and good quality of vehicles
review from
-
2.0
Pros: They kept giving me the runaround about a debit card
Cons: Accepted cash for rentals
review from
-
9.6
Pros: Very friendly staff, made pickup and drop off easy. The Dodge Grand Caravan worked out great for our trip.
Cons: The only thing we didn’t like was extra $15/day cost for an additional driver.
review from
-
10.0
Pros: The staff went above and beyond to make my rental experience enjoyable. Even helping me prior to clocking in to work.
review from
-
9.2
Pros: Yes
Cons: Cleaner vehicle
review from
-
9.2
Expected a better vehicle
Cons: The mini van provided was just okay. With only having 20k miles on the vehicle I expected a more comfortable ride, then want the vehicle provided.
review from
-
4.0
Always something at the end with Enterprise!
Pros: My trip was over! Stop off was near my destination and within walking distance.
Cons: Your told you can drop the car off wherever you want then there's an upcharge for dropping it off where it is convenient for you. People at the end always come up with an excuse as to why they won't let you change your method of payment leaving me with an credit card bill!
review from
-
10.0
Great!!
Pros: All of it
Cons: It was all good
review from
-
4.8
There's always something with Enterprise!
Pros: I was able to get my car checked in and got a ride to my destination.
Cons: I left the car at a location near my destination but they acted like it was a hassle because it wasn't at an airport location. They refused to put my charges on a debit card after I was told I could use another card at the end of my trip! I've done this many times before and have never had this problem. But if they're busy the want to send me to the airport. I always feel like I am working for Enterprise rather than the other way around.
review from
-
7.6
Pros: Loved the Mitsubishi Outlander. Great car, easy to drive.
Cons: The Outlander didn't have (1) a CD player and (2) automatic headlights.
review from
-
10.0
Pros: Friendliness/professionalism of rental agent nice touch - upgrade one size because car size reserved was not available. ease of getting from airport terminal to rental parking area
review from
-
10.0
Pros: absolutely everyone we’ve encountered went above and beyond helping us in what they could in such a difficult position. it was a much more pleasant experience than expected.
Cons: the only problem was lack of cars but this one can’t be easy fixed. but personal are doing an expect job to assist with the best options.
review from
-
10.0
Pros: Staff the very friendly and fast with service at both locations
Cons: Very good workers and good quality of vehicles
review from
-
9.6
Pros: Very friendly staff, made pickup and drop off easy. The Dodge Grand Caravan worked out great for our trip.
Cons: The only thing we didn’t like was extra $15/day cost for an additional driver.
review from
-
10.0
Pros: The staff went above and beyond to make my rental experience enjoyable. Even helping me prior to clocking in to work.
review from
-
9.2
Pros: Yes
Cons: Cleaner vehicle
review from
-
9.2
Expected a better vehicle
Cons: The mini van provided was just okay. With only having 20k miles on the vehicle I expected a more comfortable ride, then want the vehicle provided.
review from
-
10.0
Great!!
Pros: All of it
Cons: It was all good
review from
-
10.0
Pros: Friendliness/professionalism of rental agent nice touch - upgrade one size because car size reserved was not available. ease of getting from airport terminal to rental parking area
review from
-
2.0
Pros: They kept giving me the runaround about a debit card
Cons: Accepted cash for rentals
review from
-
4.0
Always something at the end with Enterprise!
Pros: My trip was over! Stop off was near my destination and within walking distance.
Cons: Your told you can drop the car off wherever you want then there's an upcharge for dropping it off where it is convenient for you. People at the end always come up with an excuse as to why they won't let you change your method of payment leaving me with an credit card bill!
review from
-
4.8
There's always something with Enterprise!
Pros: I was able to get my car checked in and got a ride to my destination.
Cons: I left the car at a location near my destination but they acted like it was a hassle because it wasn't at an airport location. They refused to put my charges on a debit card after I was told I could use another card at the end of my trip! I've done this many times before and have never had this problem. But if they're busy the want to send me to the airport. I always feel like I am working for Enterprise rather than the other way around.
review from
Where can I find Enterprise hire cars in Tulsa?
4817 S Memorial Dr, Enterprise car rentals
Address
4817 S Memorial DrPhone
+1 918 622 4880FAQs about hiring a car from Enterprise in Tulsa
How many car hire locations does Enterprise have in Tulsa?
Enterprise has 9 car hire locations in Tulsa. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Tulsa Airport (TUL)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Tulsa Airport (TUL)?
Yes