Guest reviews
Overall rating
7.4
Good
Based on 3,928 reviews
Cleanliness
7.7
Comfort
7.5
Pick-up/Drop-off
7.1
Value for money
7.3
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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great experience
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4.0
Pros: The price
Cons: Service at the store was the worst I’ve ever experienced at a rental store. At pickup and drop off The inside of the car was super dirty when we picked it up
review from
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9.6
Pros: Unlimited mileage
Cons: Pricing
review from
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2.0
Pros: Nothing
Cons: Had a car which I reserved 6 weeks prior available or made me an upgrade. Instead I was told that I was 2 hours late from the time I had indicated pick up and they did not have any cars available, they might get one later that day or next day.
review from
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7.6
Cons: I wasn't happy that they gave me a car that was just half full of gas. Then they said they would fill the car up full for me to start my journey if I paid they $14.99. I expected to my car to have a full tank of gas when I picked up the car.
review from
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8.0
Pros: The staff was professional and friendly.
Cons: It seems like they are processing my refund really slow. It has been a week since I returned a car and was told that there would be refund. I still have not seen it.
review from
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10.0
Nice customer service
Pros: The employees who were there when I dropped off the car were very nice.
Cons: Nothing
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10.0
Pros: So easy, great price, easy pickup & dropoff
review from
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8.4
Laughable now
Pros: The manager bent over backwards to satisfy us. He discounted the original price and told us to bring the car back with an empty gas tank, as compensation. He called the other two Hertz locations nearby, as well as calling the people who were supposed to be dropping off the full sized cars. He even called locations on our route to see if we could trade out at their location. Yes we will do business with them again, the manager did his best even though they had overbooked.
Cons: There was not a car like what we reserved. They had mini vans, trucks and smaller cars. None of the other two locations had a full sized car either. The manager offered a us an upgrade, but they didn't get as good mileage, so we declined and explained why. We needed a car that got excellent gas mileage and that could pull mountains without a problem. We waited for an hour and a half before we were able to drive away, after a car came in that was dropped off.
review from
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10.0
Great deal
Pros: Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileage
Cons: Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileage.
review from
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6.0
Cons: When I rented the car through Kayak I paid it in full on one of my credit cards. I was never told that I had to bring that same card with me or the car would not be rented to me. Hertz forced me to rent another car from them and pay for it in full, because I was stranded I had to purchase another rental, so now I have paid again for a car I have already paid for. when I called Hertz they said they could not refund my money because I didn't give them advance notice. What can I do?!
review from
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4.0
Pros: Good and friendly service.
Cons: Van service light came on during trip and needed tires rotated and balanced. It also pulled to the right. At the rates I pay, it should be serviced perfectly.
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10.0
Pros: Easy and professional
Cons: Good vehicle and no surprises
review from
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9.6
Pros: Unlimited mileage
Cons: Pricing
review from
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10.0
Nice customer service
Pros: The employees who were there when I dropped off the car were very nice.
Cons: Nothing
review from
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10.0
Pros: So easy, great price, easy pickup & dropoff
review from
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10.0
Great deal
Pros: Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileage
Cons: Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileage.
review from
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10.0
Pros: Easy and professional
Cons: Good vehicle and no surprises
review from
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7.6
Cons: I wasn't happy that they gave me a car that was just half full of gas. Then they said they would fill the car up full for me to start my journey if I paid they $14.99. I expected to my car to have a full tank of gas when I picked up the car.
review from
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8.0
Pros: The staff was professional and friendly.
Cons: It seems like they are processing my refund really slow. It has been a week since I returned a car and was told that there would be refund. I still have not seen it.
review from
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8.4
Laughable now
Pros: The manager bent over backwards to satisfy us. He discounted the original price and told us to bring the car back with an empty gas tank, as compensation. He called the other two Hertz locations nearby, as well as calling the people who were supposed to be dropping off the full sized cars. He even called locations on our route to see if we could trade out at their location. Yes we will do business with them again, the manager did his best even though they had overbooked.
Cons: There was not a car like what we reserved. They had mini vans, trucks and smaller cars. None of the other two locations had a full sized car either. The manager offered a us an upgrade, but they didn't get as good mileage, so we declined and explained why. We needed a car that got excellent gas mileage and that could pull mountains without a problem. We waited for an hour and a half before we were able to drive away, after a car came in that was dropped off.
review from
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4.0
Pros: The price
Cons: Service at the store was the worst I’ve ever experienced at a rental store. At pickup and drop off The inside of the car was super dirty when we picked it up
review from
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2.0
Pros: Nothing
Cons: Had a car which I reserved 6 weeks prior available or made me an upgrade. Instead I was told that I was 2 hours late from the time I had indicated pick up and they did not have any cars available, they might get one later that day or next day.
review from
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6.0
Cons: When I rented the car through Kayak I paid it in full on one of my credit cards. I was never told that I had to bring that same card with me or the car would not be rented to me. Hertz forced me to rent another car from them and pay for it in full, because I was stranded I had to purchase another rental, so now I have paid again for a car I have already paid for. when I called Hertz they said they could not refund my money because I didn't give them advance notice. What can I do?!
review from
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4.0
Pros: Good and friendly service.
Cons: Van service light came on during trip and needed tires rotated and balanced. It also pulled to the right. At the rates I pay, it should be serviced perfectly.
review from
Where can I find Hertz hire cars in Tulsa?
4406 S. Memorial, Hertz car rentals
Address
4406 S. MemorialPhone
+1 918 627 5516FAQs about hiring a car from Hertz in Tulsa
How many car hire locations does Hertz have in Tulsa?
Hertz has 3 car hire locations in Tulsa. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Tulsa Airport (TUL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Tulsa Airport (TUL)?
Yes