Guest reviews
Overall rating
8.4
Excellent
Based on 44 reviews
Cleanliness
8.5
Comfort
8.7
Pick-up/Drop-off
8.3
Value for money
8.5
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
14
1
3
1
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Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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9.6
Pros: Friendly staff. Quick and easy to pick up car
Cons: Car was a little messy but not bad
review from
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6.0
Pros: Car was ok
Cons: Had the car I wanted
review from
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10.0
Pros: I loved the gas mileage.
Cons: No complaints!
review from
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2.0
Pros: Nothing
Cons: They only accepted cards from “traditional” banks like Wells Fargo or chase. Banks with branches. No internet banks. Super annoying.
review from
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5.6
Cons: I was frustrated that what I reserved (a compact car) wasn’t there and I was told there was only a minivan for me. It was not needed, didn’t get as good of gas mileage and ended up costing me more in gas. I am also very unhappy that the office where I dropped off the van was closed at 4:30pm on a Thursday. Now it’s Saturday and I still don’t have a receipt and my $200 deposit still hasn’t been refunded.
review from
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10.0
Cons: Comfortable, clean car, fast, courteous service.
review from
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10.0
Pros: Friendly and courteous, very prompt. Couldn't have been better!
review from
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6.0
Cons: Charged my card an extra $200 and I’m still waiting for a refund. They didn’t do a hold. They literally charged the card and it finalized. So now it is a struggle to get the money back.
review from
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10.0
Pros: The employees were super friendly and made it a super quick pickup and drop off
Cons: Nothing! Great experience. Will use you guys again. And thank you!
review from
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10.0
Pros: The young man at the counter in St. George was wonderful. He went out of his way to be friendly and helpful, and his advice saved me several hours on a very tightly-packed trip. The car was nice and clean.
Cons: Well, it could always be cheaper, but I felt that the price was fair.
review from
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8.8
Pros: Very nice car. Was givin multiple model choices.
Cons: No staff at the counter when I returned rental. A worker said just put the keys in the box and didn't come out of the break room to tell me that. I didn't get a receipt because nobody was there. It was during normal hours
review from
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4.0
Pros: Gas mileage.
Cons: Zero extras. No frills whatsoever.
review from