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6.0
The truck was great. Unfortunately it got a flat tire. Thank goodness the spare was in the truck. Enterprise called AAA but the tech said he couldn’t change it for some reason. My husband ended up changing it himself. Not what we expected when we rented the truck. I guess it’s not Enterprise’s fault but I feel they should have inspected the tires before renting it to us.Reviewed 22 Feb 2023
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6.0
Pros:The vehicle itself was great.Cons:They did not have the rental I'd reserved when I arrived. I had to wait 40 minutes and then drive to a different location to pick up my rental.Reviewed 1 Feb 2021
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10.0
Cons:Explain that there was a $200 deposit due at pick-up. We were only made aware of this at pick up.Reviewed 24 Aug 2020
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2.0
Pros:NothingCons:Everything very poor car conditionsReviewed 9 Jul 2020
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10.0
Pros:Staff was super friendly and the drop off was extremely easy.Reviewed 22 Jun 2020
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8.4
Pros:Staff was awesome, ensure ahead of time the vehicle pick was smooth and the return was contactless.Cons:The car Interior touch surfaces were not appropriately disinfected which is important during the pandemic. When I wiped down the steering wheel, center console, radio controls, ac controls and gear the Lysol wipes were filthyReviewed 7 Jun 2020
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7.2
Pros:Staff was friendly but not very helpful with the insurance mixup. Had to call Alliance myself three times and staff just waited inside for me to get it figured out.Cons:see aboveReviewed 3 Jun 2020
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9.2
Cons:Rep handling my pickup pushed a little too hard trying to sell me the insuranceReviewed 1 Jun 2020
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8.4
Pros:Dropped off over the weekend when they were close. Got charged for an extra day by mistake, but they did correct it immediately when I called and apologized profusely for the error.Reviewed 1 Jun 2020
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10.0
Pros:Pick up and drop off very clean and convenient. Got a great upgrade as well. Thanks!Cons:N/AReviewed 13 May 2020
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10.0
Pros:Friendly efficient staffCons:$20Reviewed 24 Jan 2020
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10.0
Pros:Good and relaxed service.Reviewed 2 Jan 2020
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