Book Enterprise hire cars in Rapid City

Reviews for Enterprise in Rapid City

Recent reviews

Traveller rating

Excellent

21

Good

2

Okay

2

Mediocre

2

Poor

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car was greatpick up and drop

get the cargreat price

car availableairport location

staff was very helpfulgreat experience

10.0

Pros:Drop off & pick up were very easy. Staff was friendly. Was able to find a small SUV to accommodate our party.Cons:Reservation was for a large 4 door sedan. We were assigned a 2 door car. I explained to the staff member we were a party of 5 and I reserved a 4 door car. He was quickly able to find us a small SUV. It was still tight but certainly better than the 2 door car.Reviewed 7 Jun 2021

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8.0

Pros:The staff was friendly and helpful.Cons:We had paid for Sirrius radio but it was not available in our car. Enterprise was quick to credit us back the cost quickly upon having it reported to them.Reviewed 20 Oct 2020

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10.0

Pros:The agent who rented us the vehicle was outstandingCons:Nothing really. Got a tire pressure warning on way back to airport, but had nothing to do with EnterpriseReviewed 5 Oct 2020

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9.2

Cons:Pick up time was a little slow ... several callers who called AFTER I walked in office were handled while I waited instead of putting them on hold and taking care of me in proper orderReviewed 29 Aug 2020

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5.6

Pros:Yes. Drop was easyCons:billing was all messed up.. could not reach pickup location prior to straiten out so wasted an hour at pick up trying to fix! Rental was on 9 days but I was being billed for 2 weeks.Reviewed 3 Aug 2020

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10.0

Pros:The staff at both the pick-up & drop-off points were very nice, courteous & professional.Reviewed 19 Jul 2020

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3.6

Cons:Try Casey's auto rental insteadReviewed 18 Jun 2020

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5.2

Pros:The pick-up staff was really friendly.Cons:I feel like we were set up to pay more for this rental from the start. I clearly marked we would only need it for one day, but by the time we got to the drop-off location, it was closed until the following Tuesday (2 extra days). I could not find any information on how to drop off the car to meet up deadline, and when I called Enterprise, they weren't open. Also, the pick up agent was trying to claim we caused hail damage, but I didn't drive through or have any hail during when I had the car. Thank god I didn't drop it off without someone there, because who knows what else they would've tried to pull on us. Now, I've been charged for 3 days & the damage to the car I didn't do. And I will likely never rent from this company again.Reviewed 27 May 2020

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7.6

Pros:Staff was nice. Put up was not organized, but car was clean and ready.Cons:Picked enterprise because of Riverwalk location. Day before pickup, I called to confirm, and found out car was at a location that was a $13 Uber from our hotel. Added at least another $26 to rental cost.Reviewed 25 May 2020

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10.0

Pros:Rented here multiple times in the last year, after leaving another rental company. I've been upgraded too for no extra cost a couple times, just due to the low availability of vehicles. A staff member acknowledges you almost immediately. Very little wait time. Had one management trainee personally clean a vehicle, when he didn't have to, and got me on may way. Front office staff have been absolutely professional each and every time, and enjoy a good conversation. Vehicles have thus far been top notch.Cons:Maybe it's time Enterprise provide this store with a bigger parking lot, more vehicles, but with the exact same staff members.Reviewed 1 Feb 2020

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10.0

Pros:I had a wonderful experience! I have no clue what the negative remarks from others are about but the staff I dealt with was efficient, kind and professional.Cons:All was good!Reviewed 23 Jul 2019

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8.0

Cons:No one in the lot to check the car in.Reviewed 20 Nov 2018

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• What is the most popular car hire from Enterprise in Rapid City?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise in Rapid City.

• How many car hire locations does Enterprise have in Rapid City?

  Enterprise has 2 car hire locations in Rapid City. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Rapid City airport (RAP)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Rapid City airport (RAP)?

  Yes