Find reviews that mention:
8.0
I was somewhat of a difficult time by the counterperson in Mobile for looking to pickup my car an hour prior to my stated reservation time, which I've never experienced in all my decades renting cars for business and personal travel. Outside of this, the pickup and return process were good and positive.Reviewed 21 Mar 2023
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2.0
I could not rent a car, the company had sold out all the cars. I had to rent from another company. Nobody returned 22 dollars for insurance (prepayment). It was a very bad experience.Reviewed 4 Feb 2023
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2.0
Pros:Due to COVID they aren’t picking anyone upCons:To ACTUALLY let the customer know before heading there and stand in line for an hour or so OUTSIDE to then get denied the rentalReviewed 5 Jun 2020
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8.0
Cons:Pickup took 45 minutes to get a car. I realize we are under a pandemic though. There was really only one guy checking people in and checking the cars in, so he was doing the best he could. Dropping the car off was so much easier. They had streamlined their process. It took 5 minutes.Reviewed 20 May 2020
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10.0
Pros:Very friendly when I picked up the car thank you for good serviceCons:It all went good wouldn't change a thingReviewed 21 Jan 2020
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9.6
Pros:All of the staff that I interacted with were super friendly, helpful, and accommodating.Cons:Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.Reviewed 4 Nov 2019
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8.8
Pros:The team was kind and quickly went through rental procedure.Cons:It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.Reviewed 9 Aug 2019
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8.0
Cons:Cleanliness of the vehicle.Reviewed 13 Jun 2019
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8.0
Cons:The car smelled like smokeReviewed 30 May 2019
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8.0
Pros:Employees at the Mobile airport location were very courteous and helpful.Reviewed 28 Dec 2018
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9.2
Uneventful and friendly ... just the way we like itPros:We picked up the car with no problem, returned it with no problem. When we got back to the (off-site) location, they drove us to the airport, and did so promptly.Cons:No shuttle between airport & off-site location. Had to take Lyft.Reviewed 18 Nov 2018
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10.0
EasyPros:I dropped off at a different location because it was close to my house. Everything went smooth.Reviewed 30 Oct 2018
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