Guest reviews
Overall rating
7.3
Good
Based on 6,392 reviews
Cleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
6.9
Value for money
7.3
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10.0
Pros: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
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2.0
Pros: staff did not know what they were doing, they were not friendly
Cons: everything
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2.0
Cons: When I attempted to pick up my car, I was informed that the rental agency had no cars left. They offered me an apology. Unfortunately, that did very little to fix the fact that I was now stranded with no car.
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8.0
Cons: I had to pay extra at the counter for additional driver
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2.0
Unable to rent
Pros: Nothing
Cons: That I couldn’t rent the car and was not informed on having to have a credit card
review from
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10.0
Pros: Great agent. Quick process to check-in the car & receive final billing.
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8.8
Overall good experience
Pros: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Cons: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
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2.0
I didn't get the car
Pros: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Cons: Terrible service
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2.0
Price Change
Cons: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
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6.8
Great car, but tried to rip me off
Pros: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Cons: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
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10.0
Pros: Excellent service, easy return.
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10.0
Pros: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
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10.0
Pros: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
review from
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10.0
Pros: Great agent. Quick process to check-in the car & receive final billing.
review from
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8.8
Overall good experience
Pros: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Cons: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
review from
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10.0
Pros: Excellent service, easy return.
review from
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10.0
Pros: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
review from
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8.0
Cons: I had to pay extra at the counter for additional driver
review from
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6.8
Great car, but tried to rip me off
Pros: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Cons: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
review from
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2.0
Pros: staff did not know what they were doing, they were not friendly
Cons: everything
review from
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2.0
Cons: When I attempted to pick up my car, I was informed that the rental agency had no cars left. They offered me an apology. Unfortunately, that did very little to fix the fact that I was now stranded with no car.
review from
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2.0
Unable to rent
Pros: Nothing
Cons: That I couldn’t rent the car and was not informed on having to have a credit card
review from
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2.0
I didn't get the car
Pros: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Cons: Terrible service
review from
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2.0
Price Change
Cons: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
review from
Where can I find Dollar hire cars in Mobile?
8400 Airport Blvd, Dollar car rentals
Address
8400 Airport BlvdHours
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 22:30 |
| Sunday | 07:00 - 23:59 |
Phone
+1 866 434 2226FAQs about renting a car from Dollar in Mobile
How many car hire locations does Dollar have in Mobile?
Dollar has 2 car hire locations in Mobile. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Mobile airport (MOB)?
Yes
Does Dollar offer shuttle or airport pick-up services from Mobile airport (MOB)?
Yes
