10.0
The van we rented was very nice. The pickup and drop off was very easyReviewed 15 May 2023
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10.0
Everything was fantasticReviewed 8 Apr 2023
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2.0
Customer service was not helping rearranging my reservation when my travel plans were delayed. Had to pay for a car I didn’t useReviewed 9 Jul 2022
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10.0
Check in / out was quick. Car had a full tank of gas,counter people were greatReviewed 14 Sep 2021
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2.0
Cons:I was not told that I could not pay for the rental on a debit card. This rental was to pick up my children in Atlanta. Dollar refused to allow the transaction to go through forcing me to rent at the last second from another vendor at a much higher price.Reviewed 7 Jun 2021
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2.0
Cons:My receipt when I booked was $44 and after I returned the car the price was $80Reviewed 8 Apr 2021
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6.0
Cons:Wreaked of marijuanaReviewed 19 Mar 2021
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4.0
Cons:They didn’t have a vehicle ready for me to pick up. I had to wait 45 minutes for a car.Reviewed 2 Mar 2021
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2.0
Pros:Nothing. They gave away our car. Staff was rude at Mobile Airport and basically just said, "We don't have any cars." No offer to help fix this, despite the fact that they didn't hold our reservation.Cons:1. They could have held our reservation--we did nothing to deserve them not having a car for us. 2. They could have offered to help find another car someplace else after they gave our reservation away. 3. They could have at least act like they cared that they screwed us.Reviewed 8 Feb 2021
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10.0
Pros:Yes to both!Cons:The expense, $13.00/day, was a little high to add a second driver. Was not expecting that expense.Reviewed 29 Jan 2021
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2.0
Pros:Nothing at allCons:Rude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.Reviewed 5 Jan 2021
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10.0
Pros:The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.Reviewed 26 Nov 2019
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