2.0
I specified pickp at MAF and you idiots booked my car 20 miles away at a downtown location. One-and-done with Kayak, never again.Reviewed 11 Jul 2023
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4.0
Cons:Communication between employees. Manager didn’t act as a Managet.Reviewed 14 May 2021
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8.0
Cons:Vehicle had a nail in the tire and cracked windshield. Exterior cleanliness was below par. Interior was spotless.Reviewed 23 Dec 2020
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4.8
Cons:The attendant there when I first arrived was annoyed that I would disrupt her free time with my business. Very rude and not hospitable at all. The attendant upon my return was the opposite. Very nice and easy to work with. The vehicle had a broken AC vent but other than that the vehicle was ok.Reviewed 1 Sep 2020
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6.0
Pros:FriendlyCons:Cost reductionReviewed 27 Sep 2019
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2.0
Cons:Paid a taxi to carry me to get my car and they didn't have any cars available. Was told it would be at least 2 days before they had one. Then had to pay to get back to my truck. Shouldn't make a reservation if you don't have cars available!Reviewed 6 Sep 2019
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6.0
Pros:The staff was friendly.Cons:The selection of cars was limited to one. I didn't have a choice.Reviewed 3 May 2019
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5.2
Cons:Website gave me one price and when i picked up car it was double the price. Plus checked my account and there was an extra 40 dollars pending on top of what I already paid. Not sure what the extra 40 was forReviewed 21 Jul 2018
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5.6
Cons:The price was more than quoted. I called and talked to a lady who said she’s research it and call me back. She never called. I called and left 2 messages which were not returned. Nobody would answer the phone and I called multiple times.Reviewed 22 Feb 2018
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7.6
Pros:The car was nice.Cons:At check in the young lady attempted to charge me for extra insurance, I had explained that my daughter had gotten me insurance from an outside agency. At first she said she didn't see it in my reservation, but after I called my daughter she apparently found it.Reviewed 10 Nov 2017
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10.0
Opted for value, boy howdy!Pros:Well I asked for the cheapest option due to the fact I wanted to save money. To my surprise, I received a drop top BMW M series gas saver! Awesome!Cons:Came with only half tank of gas, had to wait about an hour to report gas, called to have hourly rate charges taken out due to being late, was charged then tried to get charged for an additional day. It was all squared up after about two days.Reviewed 5 Nov 2017
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2.0
They will NOT accept a debit cardCons:Be warned, they do not accept debit cards. I am fortunate that a representative from Avis assisted me and gave me a better price than Enterprise so it all worked out for the best.Reviewed 31 Oct 2017
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