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2.0
They gave us a car that smelled like cigarette smoke. It was awful.Reviewed 27 Nov 2022
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10.0
First rate. Staff was quick and efficient and entire process was fast and easy.Reviewed 28 Oct 2022
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10.0
Just having difficulty with the returning of required deposit for using Visa debit card to my account. Have only received one deposit out of five rental agreements. Expediting the return of $300 I would think is very important to anyone renting with Enterprise. Otherwise, there are a great company with excellent customer service.Reviewed 25 Sep 2022
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2.0
I didn’t like that I was quoted $76 and paid $240. :)Reviewed 10 Jan 2022
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4.0
Even though a reservation was scheduled for a vehicle pick up for an hour earlier, the vehicle was not ready. Enterprise scrambled to get me a vehicle and it was dirty and not prepped for delivery. The Dodge Journey was one of the most uncomfortable vehicle I have ridden in. No map ability on dashboard screen to access or Bluetooth from phone. Very disappointed in my choice to use EnterpriseReviewed 16 Nov 2021
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8.0
It was a Friday, lots of people picking up. Reminded me of other times at rental places with people scrambling to find cars. Never thought it's the same in downtown Knoxville, TN.Reviewed 9 Nov 2021
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5.9
Car looked great! (Malibu) But. Staff annoyed at request for other available options. Car had noise/rubbing of rotors at speeds over 25. Rode terrible. Felt like we were going to lose a tire at any moment.Reviewed 5 Oct 2021
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1.9
Really terrible do not go to this Nashville enterprise they are racist and treat their customers really poorly.Reviewed 26 Aug 2021
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10.0
Cons:Night drop to return carReviewed 4 Apr 2021
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10.0
Pros:Everyone at this location are very helpful and professional.Cons:I would really like it if Enterprise put floor mats back into cars. It is much easier to clean a rubber floor mat than a carpet before returning the rental.Reviewed 26 Jan 2021
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2.0
Pros:Not much too like other than car was fairly new.Cons:Car was not clean. Had to drive with windows down the entire time due to extreme smoke smell. Trash left in glove box. We were originally scheduled to have an SUV that we booked months ago and location gave it away to another costumer forcing us to either take a mini van or a small car. Location did not inform us that they were closed on Sunday when we were scheduled to drop off either.Reviewed 25 Jan 2021
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10.0
Cons:Absolutely perfect , had no issues whatsoever !!!Reviewed 27 Dec 2020
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