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5 locations in Knoxville
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Reviews
2.0 Poor
Dec 2022
6.0 Okay
Dec 2022
4.0 Mediocre
Dec 2022
2.0 Poor
Dec 2022
10.0 Wonderful
Dec 2022
8.0 Very Good
Dec 2021
5 locations in Knoxville
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Reviews
10.0 Wonderful
Apr 2021
Cons:
Night drop to return car10.0 Wonderful
Jan 2021
Pros:
Everyone at this location are very helpful and professional.Cons:
I would really like it if Enterprise put floor mats back into cars. It is much easier to clean a rubber floor mat than a carpet before returning the rental.2.0 Poor
Jan 2021
Pros:
Not much too like other than car was fairly new.Cons:
Car was not clean. Had to drive with windows down the entire time due to extreme smoke smell. Trash left in glove box. We were originally scheduled to have an SUV that we booked months ago and location gave it away to another costumer forcing us to either take a mini van or a small car. Location did not inform us that they were closed on Sunday when we were scheduled to drop off either.10.0 Wonderful
Dec 2020
Cons:
Absolutely perfect , had no issues whatsoever !!!10.0 Wonderful
Dec 2020
Pros:
Super easy drop off. Efficient pick up.Cons:
Nothing.10.0 Wonderful
Oct 2020
Pros:
staff was friendly and helpful, car was excellent. had no problems. overall a great experience, and i'll definitely use enterprise the next time i need a rental car!3 locations in Knoxville
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8.0 Very Good
Oct 2022
2.0 Poor
Sep 2022
10.0 Wonderful
May 2022
2.0 Poor
Feb 2021
Pros:
The staff was very quick to tell me that they actually did not have any car for me. So, instead of wasting what could have been hours, they only wasted one hour of my life.Cons:
The rental agency could have notified Kayak that they actually did not have any cars.8.0 Very Good
Dec 2018
Pros:
The car was great. Everyone was easy to work with.Cons:
Car had dog hair everywhere inside of it from driver before I’m assuming. It wasn’t a huge crazy amount but was enough to make me nervous because I didn’t want to get fined for it.2.0 Poor
Dec 2018
Pros:
NothingCons:
The agent told me that my debit card doesn’t have (something) I don’t know what he wanted! He then asked for my social security and I never give that out. So he asked for a diff method of payment and I didn’t have that! So he was not able to give me the car!3 locations in Knoxville
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10.0 Wonderful
Aug 2017
Pros:
Excellent value for a luxury SUV! Third summer in a row to rent a luxury SUV from this location and we couldn't be happier!6.8 Okay
Jul 2017
Pros:
The people at AvisCons:
The car was loud and not very comfortable2.0 Poor
Jun 2016
Pros:
NothingCons:
I reserved a mini van almost two months in advance. I show up at my scheduled pickup time after driving over an hour to get there. The person working the desk tells me they didn't have any mini vans available and they "upgraded" me to a large passenger van. I told him that wasn't acceptable. He told me that's all he had. I told him a phone call would have been nice. He just looked at me like he had no idea what I was talking about. So glad I called early. It was a great way to start our vacation........never again.9.2 Wonderful
May 2016
Pros:
We put 3000 miles touring the Southern Unites States. I think we filled up with 20.00 dollars each time it cost us very little.Cons:
When we picked the car up the person did not explain how to drive the car s features. Where's the gas the trunk lock the lights etc. but the worst was the tolls we didn't know what to do on toll roads that bill the plate. We were franticly calling phone numbers for Avis.2.0 Poor
May 2023
2.0 Poor
May 2023
Most popular car type | Intermediate |
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