Book Enterprise hire cars in Jackson

Jackson, MS, United States
29 Sep — 6 Oct
Jackson, MS, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Jackson

Overall rating7.0 GoodBased on 34 reviews
Cleanliness
7.0
Comfort
7.6
Overall
6.8
Pick-up/Drop-off
6.7
Value for money
6.7

Recent reviews

Traveller rating
4
2
2
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Find reviews that mention:
8.8
Pros:yesReviewed 29 Jul 2020
review fromkayak
5.6
Cons:I think the rate was a bit off the limitReviewed 23 Jun 2020
review fromkayak
10.0
Pros:The staff was awesome. Raechel but I think she used Rae was outstanding. She provided outstanding customer service.Cons:I was charged a lot of fees in the back end and the costs was over $100 more than quoted on KayakReviewed 27 Jan 2021
review fromkayak
4.0
FrustrationPros:The clerk managed to maintain her composure even though Enterprise failed to provide her with the assets necessary to provide good or reasonably good customer service. The employee who was checking in cars was pleasant and offered to make a note of damage to the car's interior when I pointed it out. He was equally as personable when I returned the car, making pleasant but not annoying small-talk. I hope both of these people are able to find employment with a company that deserves them.Cons:Did not get the vehicle I reserved or anything even close. There were 12 persons ahead of me and only one representative working. I had to wait along with the other 12 people in front of me for the car I reserved the previous week. My wait was approximately 1.5 hours. not including the time I spent waiting in line. I passed my time listening to others share similar experiences with Enterprise at JAN. I've always had to wait for cars at JAN, Enterprise. Very poorly managed business, most other ventures would fail. Unfortunately they have you by the "short hairs" unless you want to walk to your destination. If there was another option I would never use them at this point of sale again. Very disappointed, would never recommend them and make it a point to share my experience when ever possible. If you have 10 cars in your fleet, you shouldn't accept reservations to rent 20, basic math, business 101. Thanks for listening, pack a lunch.Reviewed 25 Feb 2016
review fromkayak
6.4
StressfulPros:The clerk was friendly and cheerful.Cons:This was my very first time renting a car ever. I was very nervous about it, but thought it was my best option. So, I reserved the car online and called the Jackson Airport Enterprise to confirm that I would pickup and drop off at the airport. After being assured that was right, I tried to relax; but when I got to Jackson to pick up my rental, I was told I would have to pay for a taxi to go pickup my car. This would cost $30 to pick up and $30 to get back to airport after drop off. Then I couldn't count on making my flight. My other option was to pay an additional $70 to get a car at the airport. I agreed to the $70 since now I'm feeling stranded. Then the clerk wouldn't let me pay ahead with my debit and place a deposit on my credit card. He insisted I pay at pick up. When I arrived to return the car, Enterprise wasn't even open. My flight left at 6 a.m. so I had to accept that they would charge my credit card. I don't like credit and really prefer to pay as I go. Now, I'm left watching for the charge to show up on my statement to make sure they don't overcharge me. The stress continues...Reviewed 28 Feb 2017
review fromkayak
6.0
Pros:Good car. Pleasant staff.Cons:Pick up process was slower than expected. Car had stale smoke smell which wasn’t obvious when we picked it up because they had drowned it in a sickening sweet air freshener. Soon as that wore off, the smoke smell was there.Reviewed 18 Apr 2021
review fromkayak
9.2
Pros:Staff was so politeCons:PricingReviewed 16 Dec 2019
review fromkayak
10.0
Pros:The staff was friendly and eager to asist.Reviewed 10 Aug 2019
review fromkayak
6.4
Pros:The vehicle was niceCons:They didn't have the car ready, there was personal belongings of the previous driver still in the car. Also, the car needed some maintenance(an alignment). I generally don't have any problems with Enterprise!Reviewed 19 Feb 2017
review fromkayak
8.0
Pros:good customer service. The rep found something to help with the smoke smell.Cons:The vehicle had smoke smell in it.Reviewed 10 Nov 2016
review fromkayak
10.0
Pros:The process was easy, the attendant was very curtious and polite.Cons:Hear no issuesReviewed 15 Nov 2016
review fromkayak
6.0
LocationPros:Found I had reserved the car at a different location than the airport in Jackson, MS. Clerk could not transfer the reservation to the airport location. I would have had to take a cab to the other rental location. I had to call and cancel the reservation and make a new reservation at the airport. Originally I had booked online through Kayak. When I got to the garage to pick up my car, they were out of economic cars. They upgraded me to a Ford Expedition. It was a tank for one person. The weather was bad so it worked out.Reviewed 9 Jan 2017
review fromkayak

Where can I find Enterprise hire cars in Jackson?

5355 I 55 North Frontage Road, Enterprise car hires

Address

5355 I 55 North Frontage Road

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 601 981 4446

Address

1010 South State Street

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 601 948 0062

Address

10 Airstream Drive

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 601 346 9114

Address

151 Hanger Drive

Hours

Monday07:00 - 22:30
Tuesday07:00 - 22:30
Wednesday07:00 - 22:30
Thursday07:00 - 22:30
Friday07:00 - 22:30
Saturday07:00 - 22:30
Sunday07:00 - 22:30

Phone

+1 601 420 3142

Good to know

Most popular location

151 Hanger Drive

Most popular car type

Premium

FAQs about hiring a car from Enterprise in Jackson

  • Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Enterprise in Jackson.

  • Enterprise has 4 car hire locations in Jackson. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • Yes