Guest reviews
Overall rating
8.5
Excellent
Based on 12,894 reviews
Cleanliness
9.0
Comfort
9.0
Pickup/dropoff
9.0
Value for money
8.7
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10.0
Cons: Not running out of cars that were already reserved
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4.0
Cons: They didn’t have the cars that I reserved and they gave us poor options for the cars they wanted to give us. Just a frustrating experience
review from
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9.6
Cons: Just smelled like urine when I got in. Wasn't super strong, but when I picked up my sister she said the same thing. And it kinda makes this funny sounds every once in awhile. But it didn't break down so that was good
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9.6
Pros: Ease of getting car
Cons: Chaos upon returning car
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10.0
Pros: Helpful and friendly staff; great customer service. They went out of their way to help when ran into trouble returning the car.
Cons: Nothing
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10.0
Pros: my light was delayed beyond their hours and the agent stayed to make sure I was able to get my car...
Cons: nothing, they are always very easy to deal with in both pick up and return
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5.2
Pros: The staff was great. Super easy pick up and drop off.
Cons: The mini van we rented was awful. It shook terribly once you hit 60 and the change oil light came on.
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10.0
Pros: Price- convenience- newer model vehicle
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10.0
Pros: Albany Enterprise staff were all wonderful and helpful and responsive. Great experience overall and excellent value.
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9.6
Ease of interactions
Pros: Personally greeted us, car was ready. Ryan helped with our bags. Everything went as you would like.
review from
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7.6
Pros: John picked me up was polite made me feel welcome to the Company
Cons: The price seemed high for a daily rate
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10.0
Staff was nice fast accommodating
Pros: Drop off service is great
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10.0
Cons: Not running out of cars that were already reserved
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9.6
Cons: Just smelled like urine when I got in. Wasn't super strong, but when I picked up my sister she said the same thing. And it kinda makes this funny sounds every once in awhile. But it didn't break down so that was good
review from
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9.6
Pros: Ease of getting car
Cons: Chaos upon returning car
review from
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10.0
Pros: Helpful and friendly staff; great customer service. They went out of their way to help when ran into trouble returning the car.
Cons: Nothing
review from
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10.0
Pros: my light was delayed beyond their hours and the agent stayed to make sure I was able to get my car...
Cons: nothing, they are always very easy to deal with in both pick up and return
review from
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10.0
Pros: Price- convenience- newer model vehicle
review from
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10.0
Pros: Albany Enterprise staff were all wonderful and helpful and responsive. Great experience overall and excellent value.
review from
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9.6
Ease of interactions
Pros: Personally greeted us, car was ready. Ryan helped with our bags. Everything went as you would like.
review from
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10.0
Staff was nice fast accommodating
Pros: Drop off service is great
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4.0
Cons: They didn’t have the cars that I reserved and they gave us poor options for the cars they wanted to give us. Just a frustrating experience
review from
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5.2
Pros: The staff was great. Super easy pick up and drop off.
Cons: The mini van we rented was awful. It shook terribly once you hit 60 and the change oil light came on.
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Where can I find Enterprise hire cars in Albany?
900 Central Ave, Enterprise car rentals
Address
900 Central AvePhone
+1 518 453 6222FAQs about hiring a car from Enterprise in Albany
How many car hire locations does Enterprise have in Albany?
Enterprise has 3 car hire locations in Albany. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Albany Intl Airport (ALB)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Albany Intl Airport (ALB)?
Yes
