Guest reviews
Overall rating
8.9
Excellent
Based on 121 reviews
Cleanliness
8.9
Comfort
9.0
Pick-up/Drop-off
8.9
Value for money
8.7
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveller rating
47
9
3
3
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Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10.0
Pros: Friendly and very great advice on the area and local attractions
Cons: N/a
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10.0
Cons: more attendants when picking up and dropping off, but do to covid understandable.
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2.8
Pros: Awful
Cons: Didn’t get a car i reserved because they had overbooked. Atrocious and unbelievable
review from
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9.6
Pros: Everything was quick and easy.
Cons: The car smelled like cigarette smoke.
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10.0
Pros: Staff was helpful and gave me a great car.
review from
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9.6
Pros: They were great. Very helpful and reasonable.
Cons: Nothing. All was perfect.
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10.0
Cons: Everything was great.
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10.0
Pros: Loved this car. Friendly staff
review from
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5.2
Cons: close to $200 for less than 48 hours is excessive.
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10.0
Cons: Not running out of cars that were already reserved
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4.0
Cons: They didn’t have the cars that I reserved and they gave us poor options for the cars they wanted to give us. Just a frustrating experience
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9.6
Cons: Just smelled like urine when I got in. Wasn't super strong, but when I picked up my sister she said the same thing. And it kinda makes this funny sounds every once in awhile. But it didn't break down so that was good
review from
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- Compact car hires from Enterprise in Albany are around 16% cheaper than other car types, on average
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