Book Budget hire cars in Albany

Albany, NY, United States
2 Nov — 9 Nov
Same drop-off
Albany, NY, United States
Tue 2/11
Noon
Tue 9/11
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Albany

Overall rating7.3 GoodBased on 173 reviews
Cleanliness
7.2
Comfort
7.7
Overall
7.3
Pick-up/Drop-off
7.3
Value for money
7.2

Recent reviews

Traveller rating
42
18
16
18
0
Find reviews that mention:
8.0
Cons:The e-z pass did not work consistently. I informed them of this at drop off and that I missed a toll due to that and not being able to back up to payReviewed 26 Jan 2021
review fromkayak
8.0
Pros:very quick check-out and returnsCons:first car I was given had broken A/C, so I had to go back in to request another, but it was a fairly quick processReviewed 10 Jul 2017
review fromkayak
9.6
Pros:YesReviewed 5 Sep 2020
review fromkayak
2.0
did not Get the CarCons:I had a Credt Card to put the car on, it was a brand new card and did not have my name on it. the Sr at the counter asked me for another card and I shared a couple of cards and he ran them, none got through and I told him I would pay them off with my banking app, he told he that the reservation was canceled and I could not rent from Budget anymore for the next 24 hrs or so. I went to the competition and rented it there, they even offered to match the price and gave me a free upgrade. None of ould happened if I had the Sir at the counter notify me before hand the credit card policy so I could make the neccessary arrangements.Reviewed 13 Feb 2017
review fromkayak
3.6
Pros:Convenience of picking up the vehicle close byCons:Vehicle could have been washed and cleaned. Vehicle had damage that I needed to report before taking the vehicle.Reviewed 23 Sep 2020
review fromkayak
10.0
Pros:Staff was professional, helpful. He was alone and swamped, but kept his cool, found me a great car even though we were late getting in.Cons:Nothing; this was truly a great experience!Reviewed 11 Aug 2020
review fromkayak
2.0
Cons:When we went to pick up our rental that we had reserved from kayak, the girl behind the counter put all my info in and the system would not let it go through. She informed us that they just had an update the night before and that there was no one she could call to help (her manager left her phone at work). There was nothing wrong with my card, ssn, or license I gave her. This was at 6am at the Albany, NY airport. We had to get to the GSP airport in South Carolina within the 24hour rental period. Since I nor my husband use any major credit cards, there was no other option than using the bank card that would not go through for whatever reason (I contacted my bank when they opened at 7 and they said nothing was wrong with the account). We ended up having to contact my Grandmother to come all the way back to the airport (we were in NY for my Grandfather's funeral) so she could pay using her major credit card and then adding me as a driver. By this time it was 730am. By this time my Husband was pretty frustrated about the whole thing. And we were dealing with a different guy behind the counter that had just got to work at 7 (Phil). Phil was not very patient or professional behind the counter. When we finally paid with my grandmothers major credit card he didn't even give us till the next day at 730am for the rental. He left it at the original reserved time of 6am. Because of that we ended up taking the car back to SC at 2 in the morning rather than just taking it home and returning it in the morning because we weren't sure we could be up by 530am to take it back by 6. Also the cars maintenance light and change oil light was on the whole time.Reviewed 30 May 2016
review fromkayak
5.2
Rip off for a schedule change - poor infirmationPros:Originally scheduled for pickup/drop off at same location. (Albany) Had a emergency at home and needed to return. Flights out of Albany were full so I was rebooked to fly out of Hartford (BDL). Called budget at midnight to notify them of change; they quoted me $200 to change contract. I called back at 7am to confirm as I was driving to BDL, they REQOUTED me $400 plus original rate. I told them in certain words how I was displeased with their business practices, they blamed "the computer". Opon arrival at BDL, the fee was $200. (I guess my complaint worked). Still a lot of $$ ($280 total) for a car rental and 140 miles. I WAS a budget rewards customer, and rent cars regularly as I travel EXTENSIVELY for work. but after that experience and level of frustration I will give other rental companies priority. I told the Budget clerk if the $400 fee was required I vowed never to use Budget again.Reviewed 29 Jan 2017
review fromkayak
7.6
Pros:staff in nyc was good. but they only had large suvs and trucks available. i only needed a small car. so gas was pricey and ride was a bit bumpy. also car only had a 1/2 tank of gas to start. and car had over 25,000 miles on it. but overall it was really fine. and worked out.Cons:would be better if they had the size of car available that one rented. the staff was really good at juggling but they just didn’t have cars ready. staff in albany airport was great.Reviewed 13 Sep 2020
review fromkayak
4.0
Cons:Car was rented to me with very low tire pressure. Was travelling on the highway stop at 2 gas stations to fix tires air machines with broken and each one had to complete my trip with low tire pressure using way too much gasReviewed 7 Jan 2021
review fromkayak
6.0
Pros:carCons:staff were gone when I arrivedReviewed 20 Oct 2020
review fromkayak
6.0
Pros:Staff was friendly and helpful at pick-up. Process was relatively quick. Nobody there for drop off so hopefully that went ok. I just dropped the keys in a box.Cons:Car stunk like cigarettes and then I found a pack under the seat. I guess that was missed by whoever cleaned the carReviewed 17 Dec 2020
review fromkayak

Where can I find Budget hire cars in Albany?

737 Albany Shaker Road, Budget car hires

Address

737 Albany Shaker Road

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 518 242 4450

Address

131 Colonie Center

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday10:00 - 16:00
Sunday10:00 - 16:00

Phone

+1 518 459 2609

Good to know

Most popular location

737 Albany Shaker Road

Most popular car type

Intermediate

Top tips for hiring a car from Budget in Albany

  • Intermediate car hires from Budget in Albany are around 20% cheaper than other car types, on average

FAQs about hiring a car from Budget in Albany

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Budget in Albany.

  • Budget has 2 car hire locations in Albany. Take a look at our Budget hire location map to find the best car hires near you.

  • Yes

  • Yes