Cons: staff were gone when I arrived
Pros: Convenience of picking up the vehicle close by
Cons: Vehicle could have been washed and cleaned. Vehicle had damage that I needed to report before taking the vehicle.
Pros: staff in nyc was good. but they only had large suvs and trucks available. i only needed a small car. so gas was pricey and ride was a bit bumpy. also car only had a 1/2 tank of gas to start. and car had over 25,000 miles on it. but overall it was really fine. and worked out.
Cons: would be better if they had the size of car available that one rented. the staff was really good at juggling but they just didn’t have cars ready. staff in albany airport was great.
Cons: Car smelled like someone had smoked in it.
Pros: Staff was professional, helpful. He was alone and swamped, but kept his cool, found me a great car even though we were late getting in.
Cons: Nothing; this was truly a great experience!
Pros: The staff was helpful but pretty impossible to find at the Albany location.
Cons: The car was not what I signed up for - I had requested a smaller car and it was a huge jeep. The previous driver smoked cigarettes and the car reaked. I didn't get the sense that it was ever cleaned and it made me feel really uneasy.
Pros: Staff at both ends did an excellent job!
Cons: It went totally smooth, I can't offer any improvements because it was seamless.
Pros: Staff were efficient both for pickup and dropoff. Car worked fine and we drove it over a 1000 miles
Cons: The car had not been cleaned and the driver's seat was stuck so it could not be adjusted. The "service recommended" light went on less than one day into the rental, we just ignored it since the car only had <15k miles...
Pros: Yes, overall a very nice experience.
Cons: Charged insurance , rental company had additional charges for younger driver, did not rent was charged insurance demand refund. Called and received message office closed.
Pros: The staff was excellent!
Cons: We thought that we booked our vehicle right out of the airport, but apparently the website took us to an offsite rental. We then had to book a much smaller vehicle for $150.00 more! Very unsatisfied with how that all turned out.
Compact (Ford Focus or similar) is the most frequently booked car hire type from Budget in Albany.
Budget has 2 car hire locations in Albany. Take a look at our Budget hire location map to find the best car hires near you.