Albany car rentals
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Albany, NY, United States
8 Jul — 15 Jul
Same drop-off
Albany, NY, United States
Fri 8/7
Noon
Fri 15/7
Noon
Driver's age:
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Cheap car rentals in Albany
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Albany car rental reviews and directory
Budget
7.1
Good
187 reviewsBest rated
Cleanliness
7.3
Comfort
8.1
Pick-up/Drop-off
7.2
Value for money
7.6
2 locations in Albany
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Reviews
8.0 Excellent
May 2021
Pros:
Easy pickupCons:
Signage for self drop off in the garage (keys in car or to drop box, space number or drop lane, etc.4.0 Okay
Mar 2021
Cons:
I know there is shortage at current time, but car had close to 40,000 miles and noticeable damage on exterior8.0 Excellent
Jan 2021
Cons:
The e-z pass did not work consistently. I informed them of this at drop off and that I missed a toll due to that and not being able to back up to pay4.0 Okay
Jan 2021
Cons:
Car was rented to me with very low tire pressure. Was travelling on the highway stop at 2 gas stations to fix tires air machines with broken and each one had to complete my trip with low tire pressure using way too much gas6.0 Good
Dec 2020
Pros:
Staff was friendly and helpful at pick-up. Process was relatively quick. Nobody there for drop off so hopefully that went ok. I just dropped the keys in a box.Cons:
Car stunk like cigarettes and then I found a pack under the seat. I guess that was missed by whoever cleaned the car6.0 Good
Oct 2020
Pros:
carCons:
staff were gone when I arrivedDollar
6.7
Good
101 reviewsCleanliness
6.8
Comfort
7.2
Pick-up/Drop-off
6.3
Value for money
6.9
One location in Albany
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Reviews
7.9 Good
Jun 2021
10.0 Excellent
May 2021
Pros:
Yes!Cons:
Not much!2.0 Mediocre
Mar 2021
Pros:
dropoff esyCons:
provide me with the car i asked for5.6 Okay
Nov 2020
Pros:
Staff remained professional and friendly in poor working conditionsCons:
Leave the pick up inside the airport and have someone deliver the cars to the door or have a golf cart to take the customer out to the car, it is very difficult dragging all your luggage out to a garage not knowing where your going. A handicapped person (me) will not do it again because I have bad legs and was so sore and tired when I finally got in the car I should not have been driving especially a car I’m not used to. And no there was nobody around to offer help just a sign saying go outside where our staff is working in a dark dingy shack !10.0 Excellent
Oct 2020
Pros:
Yes8.0 Excellent
Sep 2020
Pros:
Yes to both the questions. Staff was freindly.Cons:
Car check over could have been done better. The driver's side mirror would not stay in place and I had to rely on the yellow warning lights on the mirror that a vehicle was near me at times.Hertz
4.5
Okay
114 reviewsCleanliness
5.0
Comfort
5.5
Pick-up/Drop-off
4.3
Value for money
5.3
3 locations in Albany
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Reviews
6.0 Good
Nov 2020
Cons:
Location was closed and no one contacted me before. I had to take a $15 cab to another location to get the car with a promise of reimbursement that never materialized. A huge hassle.6.0 Good
Sep 2020
Pros:
Newer vehicles, lots of extrasCons:
Car had obviously not been cleaned or sanitized since previous person rented it. Nothing vacuumed or wiped down, garbage still in it. These things are a must, especially in today’s environment. I had to clean and sanitize it when I got it home before I would let any of my family get in it, not very happy about that...2.0 Mediocre
Jul 2020
Pros:
You cancelled my reservation at the last minute! Thanks for wrecking my vacation plan.2.0 Mediocre
Apr 2020
Cons:
Consider working together with travel purveyors (travelocity, kayak, expedia, et al) to more fairly compensate customers for unavoidable changes in travel plans during a pandemic. By "more fairly," I mean don't leave them SOL.5.2 Okay
Oct 2019
Pros:
Car was okCons:
Car not very clean inside and out. Pick up location not very convenient. Check in cumbersome with unexpected additional charges. Drop off very strange; it so happened car was dropped off two days earlier. Attendant said he would take care of necessary paperwork and I would receive the proper credit. I requested a receipt attendant was adamant that I did not needed he would take care of all the needs. This is the first time I dealt with rentals at Albany NY and with Hertz. Since I was pressed for time I moved on. Btw I still do not have correspondence from Hertz2.0 Mediocre
Aug 2019
Cons:
Initial staff was rude. Unable to obtain rental since we did not have the original credit card on us that was used at the time the rental was booked. Had my credit card for the same MasterCard on me but was unable to use this even though reservation was for 9/9 and my card was charged 7/25.Avis
5.1
Okay
72 reviewsCleanliness
5.5
Comfort
5.5
Pick-up/Drop-off
5.0
Value for money
5.0
2 locations in Albany
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Reviews
6.0 Good
May 2021
Cons:
Staff needs to clean the cars inside and out before renting. I went inside a vehicle and it wreaked of cigarette smoke. It was disgusting. Another vehicle wasn’t clean on the outside.2.0 Mediocre
Jan 2021
Cons:
They did not honor the price that I reserved it for. I had to pay more2.4 Mediocre
Jun 2020
Pros:
Staff at counter was friendlyCons:
--Staff at counter was unable to be reached by phone. Drove 3 1/2 hours each way (NYC --> Albany) to drop off old rental and pick up a new one, then was told at counter that I needn't have made the drive in the first place and I could've just kept the original rental. --Car smelled of cigarettes. Was told to just write down the issue on my rental agreement. --Staff at counter was unable to be reached by phone a second time (and I called over 20 times). This became an issue when I had to extend my new rental. --Toll-free customer service was completely useless when I contacted them to voice my concerns. --In a word, Avis = terrible. I've been an Enterprise customer for 12 years, and I'm kicking myself for using Avis this time.4.4 Okay
May 2020
Pros:
PriceCons:
No ability to contact local agent, no store front or signage indicating pickup location, only a guy in a car with a sign. My rental was given away to someone else because I was late getting my car because I couldnt find the location, despite calling the national number they assured me everything was OK6.0 Good
Jan 2020
Pros:
Staff was very friendly and helpful.Cons:
We had a reservation but there wasn't a car available. We had one option. A 15 passenger van.9.6 Excellent
Oct 2019
Pros:
staff fine at both locations I appreciate that they do not try to push me to take insuranceCons:
car is far from office at pickup site and I had trouble finding the Albany officeEnterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Albany
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Reviews
10.0 Excellent
Mar 2020
Pros:
Loved this car. Friendly staff8.4 Excellent
Aug 2017
Pros:
The personalized service, along with Enterprise allowing their employees to make decisions,rather than being robots Absolutely fantastic!!!!!7.2 Good
Mar 2017
Pros:
The car worked well. The staff were nice and made pick up and drop off easy.Cons:
There were a lot of charges beyond the advertised daily price that were either disproportionately high or didn't make sense. Dropping a car off at a different location results in a $130+ fee (this is if you tell enterprise before hand. It is probably higher if you don't). It was cheaper for me to rent from Thursday to Monday than from Saturday to Monday.'6.8 Good
Mar 2017
Pros:
I liked the final price and the choice of car.Cons:
The pickup location listed on the itinerary was not the pickup location. It was the Enterprise gated lot where the inventory is kept, a mile away. The literal hike back to where I knew the Enterprise booth was at the airport (at a completely different address than was listed on my itinerary), was a complete waste of my time. I have had to take shuttles about a mile away from the airport in different locations to pickup rental cars in the past, so the initial directions taking me past the airport did not seem out of the ordinary for pickup at first. Once finally at the counter, the sales rep tried to tell me the insurance I could opt for at $9/day was $14/day. I had it right on the paper print out but he acted "surprised." I am smart enough to know that this was an attempted upsell. I am also aware that you do not even need this insurance, so I asked him to forget it all together. Then I was told that the car rate was going up because of this. Which annoys me. 1.) Because my rate was booked independent of the insurance I hadn't opted into yet, and 2.) Because this was Saturday morning. I was taking a car off his hands for the weekend that would otherwise badly affect his numbers. I almost cancelled all together because of this until miraculously I rented an upgraded car for a discounted rate (that was still an upsell for him) after explaining I know how this works. Way too much BS to go through especially when surrounded by other car rental services in the airport who are also trying to get rid of cars over the weekend. The lines at the other desks were the sole reason I rented with Enterprise.10.0 Excellent
Jan 2017
Pros:
Received a free upgrade as my vehicle class was sold out Free pick-up to the agency Personable staff that actually treat you like a 'person' not solely a 'customer'Cons:
N/A10.0 Excellent
Jan 2017
Pros:
The staff were great. Helpful and professional.Alamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
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Reviews
6.0 Good
May 2018
Pros:
Car was well equipped with blind spot detection, especially useful driving in Boston.Cons:
I had reserved a sedan but only SUVs and Mini-vans were available. When I said that I would not drive one of those types of vehicles, I was told that I would have to wait about half an hour. When I said that I would wait, within one minute a sedan was available. Interesting! This is similar to being seated at the worst table in a restaurant when there are no other people there. Is this common practice?9.6 Excellent
Mar 2018
Pros:
No issues on pick up or drop off. Albany is on site. I had to wait for attendant to show but only a couple of minutesCons:
No signs for car rental returns at LaGuardia so you have to look up yourself.10.0 Excellent
Dec 2017
Pros:
Price + Ease of Pick-up + Clean Car + Modern AmenitiesCons:
Nothing.10.0 Excellent
Dec 2017
Pros:
From the time I picked up to the time I left with the car was all of 15-20 minutes. No long drawn out process.Cons:
Having to supply two phone numbers at the counter. I only have one number.10.0 Excellent
Dec 2017
Pros:
Staff was very helpful and accommodating.price was reasonable and vehicle was in good condition and fully met our needs.9.6 Excellent
Aug 2017
Pros:
Car was clean and I enjoyed driving it.Cons:
Initial prepaid reservation was for Jeep SUV for 9 days at 449.00. When I called to change reservation to 7 days I was informed new cost would be approx. 1200.00. It took 2 more calls before someone suggested I change car to mid size which would result in price increase of approx. 100.00.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
550 travellers who rented a car in Albany gave the car agency they used an average rating of 6.1
Car hire locations in or near Albany
Good to know
Most popular car type | Intermediate |
|---|
When to book a rental car in Albany
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Albany
- Like many cities in the U.S., Albany is best explored with a car. There simply is no better way to get around town, especially if you plan on going out and taking in the sights. For instance, if you are staying outside of downtown Albany and you want to get downtown, it is a simple 10 to 15-minute drive, but via public transportation it can easily take 30 or 40 minutes. This is especially the case at night when bus service slows down.
- Planning on beginning your trip in Albany with a stop at the hire car counter? For travelers with flights landing at Albany International Airport, you will find the hire car offices located next to Baggage Claim and the cars themselves in the airport parking garage.
- Albany’s downtown area is chock full of pedestrians and bikers. This is particularly the case during evenings in the summer when the weather is especially pleasant. During such times, jaywalking can become very common and traffic has to slow down as a result. This is also because Albany has a high density of attractions in the downtown area, so people often walk between them.
- Rush hour in Albany, while not as severe as it is in New York City, can still pack a punch. The morning rush hour usually starts up at 6:00 a.m. and lasts until 9:00 a.m. The afternoon rush hour is when the real traffic builds up, though, and drivers are advised to avoid many of the major avenues and highways from 4:00 p.m. until 6:30 p.m., when traffic begins to die back down.
- Book your rental car in Albany at least 1 week before your trip in order to get a below-average price
- Off-airport rental car locations in Albany are around 55% more expensive than airport locations on average
- Intermediate rental cars in Albany are around 42% cheaper than other car types, on average