Pros: Yes to both the questions. Staff was freindly.
Cons: Car check over could have been done better. The driver's side mirror would not stay in place and I had to rely on the yellow warning lights on the mirror that a vehicle was near me at times.
Pros: Dropoff went smoothly
Cons: Pickup could have been better but was crowded
Pros: Quick and easy.
Cons: A little more information, instruction, location, etc.
Pros: Easy drop off
Cons: The charge ended up being much higher than what we were told. Upfront pricing was what we had expected but we had to pay double what we saw. There were issues with drop off where they claimed we were given the wrong car and our account had been closed prematurely so we had to go to the main office for them to review and then they didn't clear anything up. They just made us stick around for 20 minutes while not keeping us in the loop and we never received a final receipt so it felt pretty obvious that there were overcharges being covered up. Will not be renting again.
Cons: Person working at the counter at pick up was rude and impatient. He was very irritated that I had questions about the rental and he rolled his eyes as I spoke.
Pros: Staff was friendly. Drop off was easy.
Cons: Oil might have been in need of a change. Power steering should be checked. Also information on where basic controls are would have been nice. It took me a while yo figure out how to pop the trunk and gas cover.
Cons: The vehicle could of been washed and vacuumed though it was minor given the northeast
Pros: Staff was horrible and insulting. Have me the wrong car and also over charged me. The drop off point wash horrible with no overhang and so I got soaked in the rain.
Cons: The car windows were dirty on the inside.
Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Albany.
Dollar has 1 car hire location in Albany. Take a look at our Dollar hire location map to find the best car hires near you.