Pros: Located in hotel 1st floor (not ground floor, so technically 2nd floor) directly across from the airport, gas station nearby for refill before return. Carlos was on point! He texted me before the trip to confirm our arrival, and once I landed again, this means everything was ready to go and the vacation could start right away! Rented a Renault Duster, which was perfect for the less developed roads in and around Cerritos Beach and Todos Santos. AC was good, car was clean, BT was a bit hard to pair at first but google has that covered.
Cons: Oops, pretty sure this is on me for not brushing up on my Spanish before the trip but, I told the guy that drove us back to the airport terminal 2 because it said international, due to language barrier he dropped us there, it isn't open yet, still under construction, lol Thankfully an airport employee saw us right away and drove us the short distance back because it was hot that day.
Pros: Could not cancel
Cons: No Covid. It ruined my trip
Pros: Car was decent with decent clearance
Cons: Price was not as advertised, insurance was expensive. It was cheaper to rent a car in Hawaii which is absurd considering how much cheaper this car was.
Pros: Nothing really
Cons: I don’t like the fact that once your in the place to rent a car they start adding all these different fees
Pros: The staff was amazingly friendly, knowledgeable and helpful.
Cons: The set up is weird for pick up and drop off. The office is is the second floor of a hotel, it works, just unusual. The online pricing is deceiving. Don’t think that $20 a day they advertise is what you’re going to pay, it’s more than double the price once you buy the required insurance and post the taxes/fees.
Cons: Everything. I reserved a Jeep Wrangler for a quoted price of $44.60/day. When I arrived they told me they don't even have any Jeeps, instead they would rent me a Renault for $107/day. It is completely unacceptable that they chose not to honor the reservation and tried to charge me extra for an inferior vehicle.
Cons: The car had a bad starter==half the time we wondered if we would evero get the key to turn on. Missing left front hubcap when we picked up car Insurance was a scam. $1100 USD Will not rent again from you
Pros: Staff was friendly
Cons: The car was absolutely not in the class that we ordered
Pros: Carlos was great! Very informative and thorough.
Cons: Shuttle at airport would be a good idea. Insurance costs listed up front not slammed at the end.
Pros: The car I selected was what I got.
Cons: The company forced me to buy their insurance even though I had bought insurance for the car prior to arriving. It cost me 200 dollars extra. I feel scammed.
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