Book Dollar hire cars in Santo Domingo

Reviews for Dollar in Santo Domingo

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car was cleangreat price

car i reservedcustomer service

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rented the car

6.0

Pros:Had to pay for DR insurance as opposed to the insurance I already paid for. If I used the 3rd party, they were going to put a hold of $1500 on my card. I didn’t want to later on them charge my card for those $1500 so I used their insurance so I paid another $100 plus a hold of $200 then I did when I booked.Reviewed 3 Apr 2021

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4.0

Watch Out for the Insurance Rip OffCons:The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.Reviewed 28 Apr 2018

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2.0

Efficiency, value, appropriatenessCons:We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.Reviewed 26 Nov 2017

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8.0

Pros:The car was good, clean, and new.Cons:the mandatory $10 fee for insurance that i was told about when i arrived.Reviewed 27 Jul 2017

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2.0

Pros:The car was nice when we got the actual car we reserved.Cons:They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.Reviewed 25 Jun 2017

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6.0

Good and BadPros:The price and we had no problems with the car.Cons:It took FOREVER to complete the paperwork. And the desk was very hard to find. It is in a separate building outside of the SDQ airport.Reviewed 26 Apr 2017

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4.8

Felt cheatet (increase of 34 % at the pick-up)Pros:The Car was okay.Cons:When we got to the airport to pick up the car, the price was change wit an increase of 34 % / $120 for one week rental. The increase was som Insurance and roadassistance that was mandatory, accortding to their employee at the airport. This was the first time we heard about these additional COSTs on a understandable way. Why don't they inform you about this before the pick-up? Overall: We was not satisfied whit how they communicatet the price before pick-up. We felt cheated. Our requirement is therefore to get a refound of $120.Reviewed 20 Feb 2017

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9.6

Pros:The customer service from Maria Morel from Principal office. I was mad with some bad service from the airport office guy and she handle it very well.Reviewed 24 Nov 2016

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3.2

Pros:Pick-up and drop-off point for the rent a car was easy transitionCons:The price that was advertised on the website was not my final price after dropping off the vehicle and the insurance that I purchase on the website was not honor in that countryReviewed 24 Oct 2016

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• What is the most popular car hire from Dollar in Santo Domingo?

  Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Dollar in Santo Domingo.

• How many car hire locations does Dollar have in Santo Domingo?

  Dollar has 4 car hire locations in Santo Domingo. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: Las Americas airport (SDQ)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Las Americas airport (SDQ)?

  Yes