Chiang Mai hotels near Chiang Mai City Arts & Cultural Center

Pros: Good

Cons: No

Pros: Good restaurant, great location

Cons: I didn’t want to sit at the pool Because I’d be on display for everyone in the gym. Don’t like that at all. Was sad because I did want to use the pool but I didn’t because of the location

Pros: Great spa. Very clean, spacious and comfy room. Excellent location.

Cons: The rain shower and shower button was quite hard to handle. Kind of got stuck while pushing it. Ended up not using rain shower.

Pros: The staff were amazing

Cons: Almost nothing, its just the breakfast choice was very limited.

Pros: The best location in Chiang Mai as it located in the heart of Night Bazaar. Hotel facilities was perfect. In house dining prices was reasonable.

Cons: Nil

Pros: The location and the food at the hotel’s restaurants are excellent, staff are friendly, comfy beds

Pros: I enloyed everything. The staff and room maids first class

Cons: The swimming pool could have been bigger. However no problem

Pros: the location is perfect, right outside is the night market and it makes all the difference in terms of food and things to do.

Cons: The hotel did not offer kids spaces, which traveling with kids can only play in the pool and nothing indoors.

Pros: Great price and excellent stay.

Pros: Unbelievable location next to the night bazaar and right off loi kroh road. Amazing shopping and restaurants steps outside, not too mention all the inexpensive massage your body can handle! Hotel staff is super friendly and got greeted with a smile and bow everytime we arrived or left the building. Great value for the price and we would definitely stay again.

Cons: Pool was gorgeous but water was super cold!

Pros: Great location . Great swimming pool . Very kind and helpful staff made our stay perfect

Pros: Excellent breakfast. Great wi-fi speed.

Pros: The genuine warmth of the staff really made the trip. Also, a "customer delight" gesture to provide a complimentary transfer to the airport after a one-hour blackout the previous day that was nothing to do with the hotel.

Cons: Breakfast was less than the standard of the rest of the hotel.

Pros: Location was excellent for walking to temples. Services were super excellent and air conditioned rooms. Very very clean rooms and breakfast was the best in quality and service, open 24/7. We also got a great rate on a guided tour with transportation.

Cons: There are no elevators and we were on the top floor (4th floor). The lobby is outdoors so it was very hot and humid to sit in the lobby. The pool was very small. They got us a taxi that was twice the regular rate, so we just used Grab.

Pros: Great Breakfast, allows you to eat anywhere anytime in the hotel. Helful staff, they never hesitate to help you with any needs and always bring a smile

Cons: Nothing

Pros: Location was great, busy during the day quiet at night. Pool was nice

Cons: The rooms were really small for what we paid, breakfast was poor and not up to its reviews and raves. Service was ok - some people were fantastic while the others where somewhat rude.wish there were more lounge chairs by the pool... The soaps were weird and they make such a big deal about it . They didn't really replenish it. They left our room service outside of our room for more than two days.

Pros: They hotel accommodated my dietary requirements which is important being a vegan Location was perfect Staff helpful and friendly The hotel was clean The free usage of bicycles to explore the town was a touch Free complimentary soft/alcoholic drink Breakfast could be eaten anytime of the day.

Cons: Nothing

Pros: Serenity Pool Staff Thai ambiance Styling of the hotel Felt safe Breakfast to take away Markets at door Close to everything Help sorting our laundry needs Nothing was a problem

Cons: We can not find fault it was wonderful experience and we loved every part of our stay

Pros: The location was excellent, the staff were friendly and helpful, the hotel was beautiful and tastefully decorated.

Pros: Northern Thai and Esan traditional food set are very delicious, especially Som Tam papaya is most impressing dish I have ever had Excellent breakfast with fresh and new fruits. Friendly and polite staff.

Cons: Too many steps and different levels along the walk way to lobby, to pool, to room even in the guest room, therefore I had to walk carefully so as not to stumble over the unexpected step. There is no elevator, just go up stairs to the fourth floor,that may not suitable for elderly tourists or having OA knee.

Pros: Absolutely loved our stay and wish we stayed longer. The room was amazing. Staff were so friendly and went the extra mile to make our stay even better.

Pros: Such kind helpful people in a quiet yet very convenient location. Great breakfast .

Cons: It was all good.As I was ill during the stay they sent me to hospital and did all they could.

Pros: Everything

Cons: Old hotel with new tech

Pros: Spacious room with amazing window view, big, clean swimming pool with sunbeds and bar, and the sauna - good for relax after long day working in Chiang Mai. Also nice breakfast, attentive and polite staff. Also hotel is really welcoming customers: I received nice welcome drink, and later, before sleep, have found on my bed fresh rose and a whole big pack of local souvenirs: cookies, chocolates and so on. This is a small thing, but it really enhances impression from stay and gives that little feeling of luxury, which makes the stay perfect.

Cons: I would recommend to install "movable" shower in the bathroom, because right now it only has shower which is installed on the wall and not movable, it is not very convenient. Also I have some questions to the lighing in the room: even if you turn on everything it still fells dark, reading in the evening is almost impossible. However, this things are very small and overall stay at Empress Hotel is still an amazing experience and I would definitely return again, whenever I have possibility to do so.

Pros: The attention given to customers was excellent would recommend staying there.

Cons: The lack of a walk in shower is a negative and the flow of water from the shower was weak

Pros: Staff amazing. Facility’s great. Service second to none

Cons: Nothing

Cons: A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Pros: The staff are amazing, having travelled extensively and stayed in some amazing 5 star hotels, this one sets the standard for service , it was amazing, loved it and we will be going back again next year and staying here for a full month.

Cons: Nothing to complain about. A little irritating was the constant whistling of the traffic man at the foyer of the hotel. The shrill whistle is never ending and if your in one of the higher rooms, especially with the windows open it can be distracting if your having a snooze.

Pros: Amazing service, very accomodating, very very comfortable.

Pros: Staff

Cons: Hotel is old

Pros: Very nice hotel at quiter location near town. All facilities available with very friendly staff.

Pros: This is a lovely facility with a very helpful staff.

Pros: Personally greeted , presented with a beautiful bouquet of flowers and taken to room. Staff were friendly , responsive and accommodating .

Pros: Good location near walking street

Pros: Clean hotel centrally located to everything in Chiang Mai and courteous staff.

Cons: The only downside is the very standard breakfast buffet offering. More exciting local food options would be better.

Pros: Clean and cosy room, nice hotel, good room service and tasty food, slept really well (good matrass & pillow).

Cons: The pool area is small and not particularly attractive. In the pool bar, half a liter sparkling water has been invoiced more than 250 baht, which i find really expensive.

Pros: Staff were really helpful.

Cons: The pool closes too early.

Pros: Just one minute walk from the night market.

Pros: This was the best hotel I have stayed at while traveling throughout Asia!!! The people were incredible and very helpful, the room was amazing, and I could walk to old town very easily. I want to go back already!

Cons: Can't think of anything

Pros: I think the staff are very friendly and helpful. It is a great location near the Night Bazaar.

Cons: N/A

Pros: This is in excellent Hotel, the staff is painfully polite and the services were great. The food at the hotel restaurant was excellent

Cons: The shower was a bit funky. It was a huge step up to get into the shower. For some reason the shower is separated by the rest of the room by glass walls, making it viewable from any point in the room. Even more oddly, the privacy for the shower is a set of horizontal blinds located on the outside of the shower. Meaning, someone in the room can walk up and open the blinds and see you using the shower or bathroom. Not that this would happen, but I find that to be very odd, and I've never seen that in my entire life.

Pros: Location and buffet breakfast are good

Cons: The swimming pool is bit small and has funny smell and bitter taste. Pls improve if possible.

Pros: Kind staff, good service, great location just near night maket. Everything is just great.

Pros: Very good location. Nice amenities and rooms.

Cons: There is a strong smell of mold coming from the air conditioning, the whole hotel smells moldy, it makes it very difficult to sleep.

Pros: the location is excellent in the middle of the night bazar and street market foods close to bars, restaurants, tour operators, bike and car hire companies and laundry services

Cons: it was all good

Pros: The room is clean and value for the money

Cons: The desk in the room is a bit too small.

Pros: A lovely hotel in the heart of the old town. Breakfast really good with plenty of choice. Very calm and relaxing and nothing was too much trouble for the staff. Highly recommend a stay here

Pros: Location perfect Breakfast buffet was delicious Staff very friendly and helpful Dinner at restaurant and room service was great Pool area was very nice

Cons: Can’t think of any dislikes!

Pros: Staff was friendly and helpful and room and facilities in general were nice and well-maintained.

Cons: Nothing

Pros: Excellent place: near temples, cafes and restos; walking distance or free shuttle to the night market; clean pool to cool down on a humid and hot day; spacious, clean and well-stocked room; highly professional staff; and wide variety of breakfast items. We found our home in Chiang Mai.

Pros: location and staff

Pros: SERVICE : 7/10 the people in reception (especially) were all friendly and helpful but those int he dining room and breakfast area didn’t give the feeling that they really cared for the customer, as we’ve experienced in other hotels on this trip to both Thailand and Cambodia, more perfunctory. HOUSEKEEPING : 7/10 Little to say here as the room was cleaned to our satisfaction each day, though maybe not promptly if, like us, you prevented them cleaning before we went out but then a couple of times returned after a few hours to find the room still not cleaned despite hanging the 'green' tag on the door. ROOM (what we liked) : 7/10 Spacious enough. It has dark flooring and decor which do make the room feel dark despite light coloured walls. The room doesn’t have any sort of ‘exclusive’ feel to it though. Just another ‘nice’ hotel room though not exceptional in any way. Nice balcony. Lots of electric sockets too, big thumbs up. BATHROOM 7/10 is spacious enough too however it feels as though 50% of that goes to a huge tub which looks good but obviously nowadays most people don't use it. FRIDGE was good = very cold and very spacious for stocking up your own drinks from the supermarket located just 20m away from the entrance to the hotel. BED: 7/10 We both found the bed comfortable and slept well on it though I felt I was sliding off the side (mattress issue)? CLEANLINESS (hotel common areas) : Excellent. 9/10 BREAKFAST : 8/10 Very good without being exceptional for Asian hotels of this standard. REAL fruit juices. A small choice of cereals (3 or 4) included muesli and the milk was kept cold next to them. Fresh fruit every day (the kitchen staff were great and prepared mango for me when there wasn't any on display). The coffee is standard hotel coffee, you know what I mean, and the tea just passable. Both standing in glass pots, not freshly made.

Cons: SHOWER 6/10 was adequate as was the power stream but the whole shower area, bathroom in fact, clearly showing it’s age with discoloured grouting (see photo attached) and one old-fashioned shower head, with just one setting, positioned at around 2m high, making it difficult to adjust for anyone not able to stretch that high. I did like the shampoo/bath gel dispensers on the wall - reduces waste and packaging. TOILET 6/10 lacks a modern ‘hydraulic’ lid closing system so if you forget (in the night when taking a pee whilst still half asleep) then it clatters down and wakes up your partner ! ROOM (what we didn't like) : We were disappointed in that the room felt a little plain by Thai hotels of this standard. It is also quite dark. TV was OK. Had a few Euro - American TV channels. WIFI : 6/10. Speed and signal just about adequate but could never be considered fast. I often used the SIM card I’d bought for 79 baht that gives unlimited internet access for a week and is better. Hotel Car : Uncompetitive pricing. We ordered a taxi to the airport for 250 baht (50 of which was the agency fee) from a travel agents just 50m away to the left outside the entrance to the hotel and paid 200 baht from the airport to the hotel. OVERALL : 7/10 Hotel is in need of a refurbishment of at the very least the bathrooms and personally I’d prefer brighter bedrooms too and also upgrade the common areas. The reception especially didn’t come anywhere close to feeling anything like a 4 star hotel (never mind 5 star). Common areas nice but felt tired and without being exceptional. We didn’t feel the hotel was value for money, 100m in either direction were another two hotels at the asme price level or cheaper, but that on walk-in inspection (so of course we didn’t experience the service/food/amenities) looked far better value for money offering at least the same level of amenities and higher quality rooms and looked far newer.

Pros: We were amazed at how lovely this hotel was. Everything was outside with covered walkways. A perfect place to stay in Chiang Mai. This hotel also has an amazing pool that is open until 10pm every night, perfect for cooling down after a day exploring the beautiful city. The staff were polite and helpful at all times and we had a fantastic stay here. The room was very big and exceeded our expectations.

Cons: The room itself was a little dark and could have done with a few more lamps. The shower took a while to heat up. Apart from this, everything was perfect.

Pros: Everything was just perfect

Cons: X

Cons: Check out - if room needs to be checked during checkout need to know in advance. We were in hurry for airport and 15 min checkout is far too long. Need to know in advance room needs to be checked. And really automated checkout should be the way to go

Pros: The in-house tourist office was very helpful.

Cons: Nothing really.

Pros: Friendly Staff and amenities. Comfortable room.

Cons: The hotel could have a bethroom available for guests who had just checked out and want only to take shower after activities around the city.