Good to know
|Distance to city centre||1.7 km|
|Nearest airport||Chiang Mai|
|Distance to airport||3.7 km|
|"Lovely hotel beautifully clean."||(in 47 reviews)|
|"Staff was very friendly and accommodating."||(in 67 reviews)|
|"Excellent pool area with comfortable chairs."||(in 44 reviews)|
Time of year
Show reviews that mention
|accommodating to our requests||in 5 reviews|
|buffet breakfast||in 53 reviews|
|chiang mai||in 15 reviews|
|excellent service||in 36 reviews|
|good location||in 34 reviews|
|great hotel||in 62 reviews|
|horizon club||in 24 reviews|
|nice rooms||in 9 reviews|
|night market||in 49 reviews|
|quite noisy at times||in 2 reviews|
|restaurant is good||in 13 reviews|
|shangri la||in 3 reviews|
|staff was too polite||in 102 reviews|
|swimming pool||in 60 reviews|
|ticking noise||in 7 reviews|
The staff were amazingly helpful. Every car is checked before entering the hotel so there is a feel of additional safety.
The representative in the 11th floor lounge (a man). Very rude and very pissy
Staff were lovely. We were in a lounge access room, so it was nice to have access to afternoon tea and happy hour drinks and snacks. In twin beds for me the mattress was too hard, but my daughter loved hers. The staff provided me with a topper for my mattress which helped.
The hotel seems a little tired, but I guess that’s reflected in the reasonable price. I found the cleanliness of our bathroom very poor. When I mentioned it to the staff they were very apologetic, so I hope things will improve for other guests.
Comfortable. Service was great.
There was renovation ongoing during the day. We should have been warned. So planned resting during the day was impossible due to the noise of the renovation that was ongoing above our room.
The Shangri-La exceeded my expectations and the photos did not do it justice. Great location, friendly and helpful staff, clean rooms and an amazing breakfast buffet.
It was all amazing!
A stay at Shangri-La Hotel Chiang Mai places you in the heart of Chiang Mai, within a 15-minute walk of Chiang Mai Night Bazaar and Riverside. Featured amenities include a business center, limo/town car service, and express check-in.
based on 6,852 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Great reception
- Professional service
Policies vary by room type and provider.
Reviews about Shangri-La Hotel Chiang Mai
Most popular landmarks
- Chiang Mai Night Bazaar 0.8 km
- Chiang Mai Gate 1.2 km
- Sunday Walking Street Market 1.5 km
- Wat Chedi Luang 1.7 km
- Wat Sri Suphan 1.7 km
- Chiang Mai City Arts & Cultural Center 1.9 km
|Chiang Mai||3.7 km|