Cape Town hotels near Two Oceans Aquarium

Pros: Initial impressions was one of apprehension as I had to ask to be helped. Otherwise the staff was very helpful and displayed a level of professionalism

Cons: Nothing

Pros: Location, reception staff

Cons: Breakfast takes long, Indian tea which should be available take longer than everything same for Indian menu not available immediately

Pros: Wonderful, friendly, helpful staff

Cons: Dinner at the Mint restaurant was only ok

Pros: Breakfast was excellent, and the staff is amazing, particularly the concierge.

Cons: Bathrooms have windows to the bedrooms above the tub... why?

Pros: Room design

Cons: Some mold in the shower.

Pros: The overall hotel is great and rooms very spacious and the rooftop bar super

Cons: Lack of gym facilities and the swimming pool bit small

Pros: Bed was very comfortable, room good size, view spectacular and location wonderful

Cons: Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.

Pros: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Cons: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Pros: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Pros: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Cons: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Pros: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Cons: Sometimes prices on high side for Cape Town where there are plenty of options

Pros: The breakfast.....was very good

Cons: All three times my car parking was a problem...... First they misplace my key and had to wait 20minutes to find it..... then they brought my car out to early standing in the sun for 30minutes after I arrange when I wanted the car. We I wanted to leave after check out, my car was parked in and they could find the owner......so this experience that was suppose to be something nice..... was very frustrated.

Pros: The Spa on the 19th floor is really relaxing and very clean. The breakfast downstairs was of a high standard and obtuse there was awareness re health eg smoothies etc. The room was comfortable, very corporate- the bathroom is cleverly designed and very user friendly.

Pros: We received an upgrade to the Executive Club Floor

Cons: This hotel is not the place to stay for couples or any romance. It is all business and has limited facilities for leisure. No outdoor pool. limited food selection. very sterile place!

Pros: The room was clean & fine. Bathroom was with tile heating & very clean. Although it was written free wi-fi is only at the lobby, there was hotel wide wi-fi, including rooms. Everything was perfect about the hotel. Shuttle service is very useful.

Cons: Just one of the reception staff was rude. Other than that everything was flawless.

Pros: The location of this Hotel is perfect for business trip. The price for this hotel is quite worthy.

Pros: Good location. Very neat and modern. Staff friendly.

Cons: We had to pay for our parking ticket every day. At these rates I think it is rediculous

Pros: Excellent location, shuttle to waterfront reliable, excellent breakfast, very pleasant surroundings, intererior excellent, comfortable atmosphere, friendly and helpful restaurant staff, very clean sporting facilities, pool, shower, jacuzzi, etc.

Cons: Swimming pool too small, cleaning of bedroom was erratic,

Pros: Location

Cons: House Keeping

Pros: location

Cons: noisy staff

Pros: not family friendly hotel but excellent for business would not allow kids to use the pool(its indoor and part of a spa which should be highlighted)very nice rooms though but a bit away from the V and A

Cons: just the pool issue

Pros: The location is great for access to the Waterfront. The room was very clean and the staff are always friendly and helpful and nothing is too much trouble. The breakfast is lovely, lots of choice and nice waiting staff. This is definitely good value for money and a very pleasant experience.

Cons: The key for the room was temperamental, and the road outside was noisy during the night.

Pros: The warmth and welcome of the hotel staff - efficient service - dining no matter what time of day - was carried out with care and courteously - staff approachable with warm smiling faces.

Cons: No

Pros: Convenience to the waterfront and safety (felt very comfortable walking around the area)

Cons: The rooms are a bit dated but I understand refurbishment is being carried out.

Pros: The convience to every thing. The willingness of the staff to make our stay very comfortable

Cons: That there was only Malay type food available at the Restaurant in the Evenings, meaning we had to go else where to eat .

Pros: Location was great. It was next to the Victoria mall and near transportation routes.

Cons: Hotel was a bit run down. The rooms and bathrooms are in need of some refurbishment.

Pros: The hotel staff were very friendly, helpful and respectful. Shows excellent customer service apptitude. The tourist assistance staff were also especially efficient.

Cons: Facilities like spa etc were at a different location, sister hotel - not very convenient. The swimming pool may do with some cleaning up.

Pros: Clean,excellent service,very polite helpful people ,very organized,excellent cuisine,very beautiful area,feeling of safety

Cons: The swimming pool could be possibly renovated

Pros: The staff went out of their way to let us feel at home!

Cons: The rooms are very small and the bathroom needs upgrading

Cons: outside noise level, some double glazing would be useful

Pros: Checking in and out was very swift. A really comfortable room with all the needed amenities.

Cons: My room did not have hot water. In winter this could be a problem checked

Pros: The rooms are clean, and well supplied with knickknacks if you'd like to spend that kind of money on drinks and snacks.

Cons: I was disappointed that I was given a room with a single queen size bed. I'd ask for a double bed, which I thought would mean two separate beds. When I checked in with my daughter, I was disappointed that the front desk told me I should've asked for twin beds. There was no option on their website for twin beds. There was an option for two adults which I interpreted as double beds, since that was an option.

Pros: Friendly staff and comfortable rooms with all the ammenities.Good location.

Pros: Good hotel that offers value for money

Cons: A little too far from the waterfront. Taxi's arranged by the hotel are far more expensive than those that can be self organised.

Pros: Very close to the V & A waterfront which is a gateway to lots of tours etc....

Cons: I was only there for one night.

Pros: The staff were particularly helpful and friendly. Having a pianist playing at breakfast was a very nice touch

Pros: Location

Pros: Very good location, just 15 minute walk to the Waterfront and 3 minutes to Long street.

Cons: In room safe stopped working and even after the supposed fixing it didn't work properly. The internet connection is bit too expensive.

Pros: we were upgraded to a Loft Apartment

Pros: size of room, location, very competitive price, excellent restaurant attached

Pros: They upgraded us to a loft and the staff were very accomodating.

Cons: I know it was no the hotels problem, but starting early Sunday morning and crane was busy being anchored at 9 Dorp Street for a generator to be hoisted onto the roof of the building. It was extremely noisy and disturbing. The sound proofing of the room is not very good either, making the main road below very audible and once again disturbing.

Pros: breakfast, Butcher's Grill & parking

Pros: Relaxed but better class

Cons: Knocking sounds. Extremely loud from next door. They were probably renovating. Sink was worn out.

Pros: Rooms are beautiful with fantastic views. Gym access was great.

Cons: WiFi was TERRIBLE!!!! If you need reliable internet access, this is not the place, the signal is poor, access is difficult and limited. If this was corrected, Madela Rhodes would be a superb hotel.

Pros: The location was very good and the rooms themselves were really nice. It felt like a spacious 1 bedroom/studio apartment and it was awesome to have a kitchen (although we intended to use it we didn't, the restaurants are great and affordable)

Cons: The WIFI connection is very slow. This seems to be an issue in South Africa at times, but it was incredibly bad at times. It would take several minutes just to load e-mail. Also, there was no fitness center there. We were given cards to go to a local gym around the corner, we did that one day and then one of the security staff told me they had made a mistake and we weren't allowed. I asked other members at the front desk later, they had no idea of this policy change. In all, I was disappointed there was no fitness center there, felt a little misleading.

Pros: We really liked the location, clean, spacious two-bedroom suites, friendly, helpful staff and city view. Breakfast was excellent. We booked our tours with the the In-house travel shop and were within walking distance of the hop on hop off bus and an African crafts market. Restaurants as suggested by the staff were excellent. Having a clothes washer was a big assist

Cons: No major issues. Rooms were a little worn but very clean.

Pros: Apartment with kitchen

Cons: Everything nearby shuts down early, not the most inviting area to walk around after dark

Pros: Very comfortable with gym facilities

Cons: The shower in the studio apartment W503 messes on the floor when taking a shower.

Pros: very comfortable child friendly

Cons: had to use two lifts to get to breakfast

Pros: Very convenient central location for sightseeing and shopping. Well equipped rooms - loads of space and comfortable furnishings. Good choice of places to eat nearby. Extremely helpful and courteous staff ... after check-out, we requested somewhere to store/re-pack luggage and to shower and change before a late evening flight, and we were kindly allowed this facility at no extra charge.

Cons: Nothing.

Pros: Stunning building and proximity to many attractions in Cape Town, including Company Gardens, Parliament, St. George's Cathedral, Greenmarket Square, etc. Apartment-style is very suitable for family travel. En-suite bathrooms in each of the 2 bedrooms is very convenient and also private enough for the adults, as both were well separated. Guest Loo - what a luxury to have, and the hotel made no hassle of guests in the apartment with you. Staff were accommodating and kind.

Cons: The state of cleanliness left much to be desired. You have all these great facilities, but when you travelling with small children, you do not want them rolling around on scuffed floors and dirty carpets, nor touching dirty chairs, etc. Throw-up from a previous stay was regurgitated by one of the many basins in the apartment, and never used again. That was disappointing. They do need some assistance with housekeeping, but I found that to be a problem in restaurants as well in Cape Town. Hope that it gets better. The facilities in this apartment do make up for the lack of attention to details, though.

Pros: We had a huge flat with an excellent view an the table mountain. Very well situated and good price ( we were there in august 2010).

Pros: Superb quality accommodation in an ideal central location in Cape Town

Pros: The friendly disposition of staff, especially Thembi and Zanele in restaurant. Mary from housekeeping

Cons: none

Pros: Apartment hotel room was large and fully equipped for extended stays and had an excellent location close to eateries and clubs and added plus a great view of Table Mountain.

Pros: Hotel was excellent,staff were very friendly an helpfull.Facillities were superb.Had a great time at the hotel

Pros: Great Location. Amazing Service. Parking a bit expensive, but you can park outside for cheaper. Even overnight!!