Cape Town hotels near Gold of Africa Museum

Cons: Late night noise issues from bar and terrace area kept us awake and even awakened us from a sound sleep one evening. Required repeated calls to front desk to resolve. Bathroom lights also miswired and require turning on room lights which is problematic when companion is sleeping. Overall, it's a very nice hotel with very major flaws.

Cons: Dinner at the Mint restaurant was only ok

Cons: Bathrooms have windows to the bedrooms above the tub... why?

Cons: Breakfast takes long, Indian tea which should be available take longer than everything same for Indian menu not available immediately

Cons: Nothing

Cons: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Cons: Sometimes prices on high side for Cape Town where there are plenty of options

Cons: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Cons: The key for the room was temperamental, and the road outside was noisy during the night.

Cons: No free internet access. Restaurant not up to the 4* rating.

Cons: breakfast was expensive staff, though friendly, had limited knowledge of area should create better walk path to V and A

Cons: I was disappointed that I was given a room with a single queen size bed. I'd ask for a double bed, which I thought would mean two separate beds. When I checked in with my daughter, I was disappointed that the front desk told me I should've asked for twin beds. There was no option on their website for twin beds. There was an option for two adults which I interpreted as double beds, since that was an option.

Cons: We were in room 505. The toilet had a bad odour. Additionally, the A/C wasn't working on the first day but we didnt worry much because it was cold outside. They fixed the A/C on the second day but it again stopped working on the last night of our stay.

Cons: Some obvious missing features -- no iron in the rooms, no soap or moisturiser, and yet premium international prices for a Cape Town location. The internet required daily renewed login which was a little annoying. Twin-share room was rather small, only ~25 cm between the beds. Only one chair in the room. Only total two spare power points. Our water bottle kept disappearing and re-appearing depending on the day.

Cons: The lights wouldn't and air conditioner wouldn't work even with the key card