Guest reviews
Overall rating
7.4
Good
Based on 4,221 reviews
Cleanliness
8.7
Comfort
8.9
Pickup/dropoff
8.6
Value for money
8.3
Recent reviews
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customer service
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car was clean
great car
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great experience
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10.0
Pros: Great deal! Easy to pick up and drop off. No hidden fees.
Cons: Nothing, it was great.
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9.6
Cons: Had a good experience.
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8.0
Cons: Front tires had marginal tread depth.
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10.0
Pros: Nice people, nice car, great gas mileage.
Cons: nothing
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10.0
Pros: Pick up and drop off super easy. Staff nice and friendly!!
Cons: Nothing!
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8.0
Sufficient
Pros: Nothing outstanding, but acceptable service. No wait this time for check out. We selected Budget because it was onsite at the airport, and the car was close to the rental exit from the airport building. Good value for the cost.
Cons: In Northern Michigan in ltr November one can expect snow. The cars did not have snow tires and so was unable to get up our driveway to our house, and was a bit stressful to drive with a bit of accumulation on the roads. Inquiring about an upgrade, though, it wiuld have nearly tripled our cost to get a suv with 4w drive!
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10.0
Pros: The car was great. But I rented in Grand Rapids and dropped off in Traverse City
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7.2
The car smelled bad
Pros: The customer service was good and fast even though it was a holiday and there were lots of folks in line waiting when I arrived to pickup the car.
Cons: The car smelled like dirty dippers had been stored inside overnight. Also it there was white dry spots throughout the interior like milk or formula had been spilled. I would have talked to an agent about the smell but the line was long and it was raining. No one walked to the renal with me so I dealt with the smell as best I could.
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2.0
Horrible customer service
Pros: The car had 4 wheels
Cons: The lady at the counter was pushy wanted paperwork signed with out an inspection stating that "our people looked over it" After refusing to sign the paper saying there wasn't any damage on the car without lookingvatvitvshe got snippy wouldn't give me the keys told me I didn't get them till it was signed. ( car was locked couldn't get inside to inspect) after inspection I found plenty of damage (bigger than a quarter) and returned to let them know. Choosing a different lady because the fist one was rude she saw me in line An told me to come back to her I politely said nobill wait for another she got snippy again waving the keys saying I've got the keys. I then got mad An told her off. The manager over heard An asked what was going on I started to tell him as she stood behind home mocking me An talking over me. I then told him it's clear that she has no idea how to do customer service because if she did she wouldn't be acting the way she was.. worse rental experience
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9.6
Cons: I would like to receive an email copy of my final bill when I dropped off the key in the night box.
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8.8
I rated the value for money 2 stars because of the pickup in DTW.
Pros: Drop-off was so close to the airport terminal!
Cons: I had never dropped a rental car off at Cherry Capitol airport and I wasn't sure what to do because there were no attendants in the drop-off lot.
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2.8
Pros: Would not give me 4 wheel drive dangerous conditions wanted to charge more! No way to reserve 4 wheel but I reserved a SUV I won't use kayak or budget for a car again
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10.0
Pros: Great deal! Easy to pick up and drop off. No hidden fees.
Cons: Nothing, it was great.
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9.6
Cons: Had a good experience.
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10.0
Pros: Nice people, nice car, great gas mileage.
Cons: nothing
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10.0
Pros: Pick up and drop off super easy. Staff nice and friendly!!
Cons: Nothing!
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10.0
Pros: The car was great. But I rented in Grand Rapids and dropped off in Traverse City
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9.6
Cons: I would like to receive an email copy of my final bill when I dropped off the key in the night box.
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8.8
I rated the value for money 2 stars because of the pickup in DTW.
Pros: Drop-off was so close to the airport terminal!
Cons: I had never dropped a rental car off at Cherry Capitol airport and I wasn't sure what to do because there were no attendants in the drop-off lot.
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8.0
Cons: Front tires had marginal tread depth.
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8.0
Sufficient
Pros: Nothing outstanding, but acceptable service. No wait this time for check out. We selected Budget because it was onsite at the airport, and the car was close to the rental exit from the airport building. Good value for the cost.
Cons: In Northern Michigan in ltr November one can expect snow. The cars did not have snow tires and so was unable to get up our driveway to our house, and was a bit stressful to drive with a bit of accumulation on the roads. Inquiring about an upgrade, though, it wiuld have nearly tripled our cost to get a suv with 4w drive!
review from
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7.2
The car smelled bad
Pros: The customer service was good and fast even though it was a holiday and there were lots of folks in line waiting when I arrived to pickup the car.
Cons: The car smelled like dirty dippers had been stored inside overnight. Also it there was white dry spots throughout the interior like milk or formula had been spilled. I would have talked to an agent about the smell but the line was long and it was raining. No one walked to the renal with me so I dealt with the smell as best I could.
review from
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2.0
Horrible customer service
Pros: The car had 4 wheels
Cons: The lady at the counter was pushy wanted paperwork signed with out an inspection stating that "our people looked over it" After refusing to sign the paper saying there wasn't any damage on the car without lookingvatvitvshe got snippy wouldn't give me the keys told me I didn't get them till it was signed. ( car was locked couldn't get inside to inspect) after inspection I found plenty of damage (bigger than a quarter) and returned to let them know. Choosing a different lady because the fist one was rude she saw me in line An told me to come back to her I politely said nobill wait for another she got snippy again waving the keys saying I've got the keys. I then got mad An told her off. The manager over heard An asked what was going on I started to tell him as she stood behind home mocking me An talking over me. I then told him it's clear that she has no idea how to do customer service because if she did she wouldn't be acting the way she was.. worse rental experience
review from
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2.8
Pros: Would not give me 4 wheel drive dangerous conditions wanted to charge more! No way to reserve 4 wheel but I reserved a SUV I won't use kayak or budget for a car again
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Other suppliers in Traverse City scored
Where can I find Budget hire cars in Traverse City?
727 Fly Don't Drive, Budget car rentals
Address
727 Fly Don't DrivePhone
+1 231 947 3883FAQs about hiring a car from Budget in Traverse City
How many car hire locations does Budget have in Traverse City?
Budget has 1 car hire location in Traverse City. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Cherry Capital Airport (TVC)?
Yes
Does Budget offer shuttle or airport pick-up services from Cherry Capital Airport (TVC)?
Yes