Book Hertz hire cars in Traverse City

Reviews for Hertz in Traverse City

Recent reviews

Traveller rating

Wonderful

3

Very Good

1

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

2

Find reviews that mention:

car was cleanpick up the car

car availablerented a car

friendly staffwrong location

location was closed

2.0

The old dude at Hertz customer service desk at Cherry Capital airport was rude, arrogant and a A*%# hole. Was a poor excuse for a human being. Should be removed from industry and put in aged care facilityReviewed 23 Aug 2022

review from

10.0

When I picked up my car on August 7, 2022, the person at the desk went out of his way to be helpful.Reviewed 16 Aug 2022

review from

10.0

Excellent customer service and friendly staff!!Reviewed 28 Jul 2022

review from

6.0

Pros:the gentleman I spoke eith on the phone thursday evening at the Travers City airoort location was very rude . I had made a reservation online and had a confirmation number - I just called to check and make sure it would be available for sure at 8 am and he proceeded to tell me that there was no guarantees and it may not be available. He said a reservation is NOT a guaranteed car!! Which i then asked why and he said that is just a fact- very rude!!Reviewed 13 Mar 2021

review from

10.0

Cons:Was as easy as possible. On site, walkable, location within steps of terminal. Very economical Toyota Corolla.Reviewed 1 Mar 2021

review from

6.0

Pros:Minivan not available, despite prepaid reservation. Very disappointed. Substitute was okay, but felt response to situation was limited. Did not have to return on full tank, not really a square deal.Cons:Cleaner vehicle, COVID sticker on door was difficult to remove, left residue, interior was not as clean as should have been, very poor counter work. Blamed difficulties on busy season. NOT my problem, take care of your business! Fall colors happen every year, deal with it.Reviewed 18 Oct 2020

review from

6.0

Pros:I got to the counter an they said your rental reservation has been changed to Enterprise so just go there. They have older cars and not nearly as good as Hertz.Cons:To make sure the reservation stays with the company you reserved with.Reviewed 12 Oct 2020

review from

2.0

Pros:Nothing traverse city is awful for anyone younger than 55Cons:They had no cars anywhere in the city. Would be nice if they got some of thoseReviewed 12 Oct 2020

review from

6.4

Pros:The staff member at checkout was not friendly at all.Cons:It was a brand new Jeep Wrangler but man was it an uncomfortable ride. We had a 6 hour each way trip. That vehicle is very utilitarian. You feel every bump in the road. Definitely not a vehicle I would like again.Reviewed 24 Aug 2020

review from

8.8

Pros:Because of the location it was easy peezy. Car was ready to go and clean. No issues.Cons:NothingReviewed 6 Jul 2020

review from

2.0

Pros:The car smelt like smoke and I didn't feel comfortable having my kids in the car with us. When dropping off the car in TC the employee was rude. It was a terrible experience overall.Cons:Overall service and experience using hertz. Car smelt like smoke and it wasn't as clean as I'd hoped.Reviewed 2 Jan 2020

review from

9.6

Pros:Fast pick up and drop off. Pushed additional insurance, but know (through experience) that it is not needed.Reviewed 2 Sep 2019

review from

More

• 7.5 /10Avis Hire Cars at Traverse City
• 8.7 /10Budget Hire Cars at Traverse City

• What is the most popular car hire from Hertz in Traverse City?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Traverse City.

• How many car hire locations does Hertz have in Traverse City?

  Hertz has 1 hire location in Traverse City. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Cherry Capital airport (TVC)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Cherry Capital airport (TVC)?

  Yes