Guest reviews
Overall rating
8.3
Excellent
Based on 18 reviews
Cleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
8.5
Value for money
8.5
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
4
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1
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1
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2.0
Cons: As a person using a cane, to be required to park my car in n the airport lot (without notice) and then walk back to the Avis lot (without curb cuts for part of the walk) is quite an inconvenience!! In addition, the car did NOT have a radio. Each rental should require an attendance to explain the features or lack there of to the renter.
review from
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10.0
Pros: Cars were readily available. Service was quick and easy. The car was new and clean and the price was just right.
Cons: The prices online differ from that at the desk. If you don't make a reservation then it is usually more expensive. I would let people know that.
review from
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10.0
Helpful person at desk, convenient pick up and drop off of car
Pros: Friendly and helpful person at the desk, No problems with the car, Car close to baggage claim. Easy to return.
Cons: Nothing
review from
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5.6
It's a compromise I guess, this reviews both locations
Pros: Car was new and clean
Cons: I reserved a full size sedan because I'm 6'8 and that's what fits, but got a mini SUV that was way too small. Also, it was a rav 4 with very annoying options and a console that dug into my right knee for the entire 7 hour drive. Oh, and the cruise control didnt work And the check engine light was on And the fuel cap was missing, I assume that was the reason for the engine light. None of these seemed to throw a flag when I mentioned it to their employees, but it was a cheap rental.....I guess they don't care too much about their vehicles, next time I'll have to make that 400 mile drive in second gear
review from
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9.6
Cons: I didn't like that there wasn't an Avis representative on the receiving end. I just had to put my keys in a drop box and hope that they didn't charge me for any extras.
review from
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8.4
Ease of getting out degenerate planes are full
Pros: Nice agent. Easy to rent.
review from
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