Book Budget hire cars in St. Louis

Reviews for Budget in St. Louis

Recent reviews

Traveller rating

Wonderful

26

Very Good

7

Good

2

Okay

11

Fair

3

Mediocre

0

Poor

46

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car availablecustomer service

car was cleanfriendly staff

get the carpick up and drop

returned the car

2.0

I got flat out denied to rent a vehicle due to not having a credit card with a high enough limit but plenty of money via debit card to cover anything necessary. Rental car companies take debit cards and have zero issues. I provide a deposit, all money for the rental, rental car insurance, etc. How is it that my credit rating is any concern? I can literally pay you up front, my driving history is practically spotless. I have no criminal history. Why can I not rent a car? If it wasn’t for Jerry at Avis and approval from management, I would’ve been stranded during a move. STL area has no vehicles to rent outside the airport and you can’t do the same processes you can at a non airport location. I had to rent a second vehicle from 2 hours away to finish my trip. Make it make sense and shame on Kayak for putting me through this.Reviewed 21 Jul 2024

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10.0

Pick up was quick!Reviewed 21 Jul 2024

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10.0

Easy fast check in and checkoutReviewed 16 Jul 2024

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2.0

The line was extremely long and all the cars but 12 passenger vans an electric cars were gone. There was one attendant and we ended up getting an UBER.Reviewed 12 Jul 2024

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10.0

Great customer service!Reviewed 19 Jun 2024

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6.0

Vibrating noise from rear axle.Reviewed 9 Jun 2024

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8.0

I liked how fast you could get your vehicle and easy it was to do it onlineReviewed 7 Jun 2024

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6.0

I was expecting a Ford Edge, recieved a Ford Explorer. While upgrades are nice, the difference in gas milage was significant. We drove from St Louis to Yellowstone National Park and back. Also the car was not ready at our scheduled time so we had to wait for the car to be cleaned, about 20 min. While not Budgets fault, I did not like the dail shift control or the information screen in the explorer. The drop-off was quick easy and hassle free, but we were not given a receipt. As an experienced traveler, I knew that the receipt would be e-mailed to me, but my wife was upset that I could not tell her how much the car rental had cost at drop off.Reviewed 27 May 2024

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2.0

Line was 2 and half hour wait just to get check inReviewed 21 Apr 2024

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10.0

It was a great experience. Streamlined service and very accommodating personel. Will rent again for sure.Reviewed 16 Apr 2024

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10.0

Worked with a young lady named Heaven out of St Louis airport Budget rental. They had problems getting the transaction to go through so offered an upgrade. Only there 15min or so and left with a very nice vehicle. Always good when a company looks to make customers happy.Reviewed 7 Apr 2024

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4.0

The price was very unreasonable. The website price vs at the counter upgrade price was 3x of the original price. Unacceptable. The customer service was great. The counter agent, Heaven, did provide us exceptional customer service and very helpful.Reviewed 26 Mar 2024

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• Can I drop off my St. Louis Budget car rental at a different location from the one that was used for pick up?

  Budget has several rental locations throughout St. Louis, including one at Lambert-St. Louis International Airport, the Westin Hotel downtown, Saint Louis Olive Street, and a few others. You can pick up your rental car from any of these locations as long as you specify the location when booking. You may also return the car to any location that is convenient for you, as long as you notify the rental company in advance so that necessary arrangements can be made.

• What additional features are available on Budget car rentals in St. Louis?

  Budget offers a variety of additional features based on the needs of the customer to enhance the overall rental car experience. If you will be driving with your child, you can request that a child seat be installed in the car as required by law. If you need help driving around St. Louis, the friendly staff at the rental facility can install a GPS navigation system in the car. In addition, all of the parking lots at the pick-up stations are wheelchair accessible.

• Can I cancel my Budget car rental reservation without incurring any additional costs?

  When you reserve a Budget rental car in St. Louis, you have the option of canceling the reservation without incurring a fee. Typically, payment is required when you arrive at the rental facility to pick up your rental car, so you will not be charged if you do not show up. If your plans change, call the company or cancel your reservation online. However, if you want to reschedule your reservation, it would be helpful if you called and asked them to do so. You will still be able to keep your reservation this way.

• What is the most popular car hire from Budget in St. Louis?

  Compact (Kia Soul or similar) is the most frequently booked car hire type from Budget in St. Louis.

• How many car hire locations does Budget have in St. Louis?

  Budget has 6 hire locations in St. Louis. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Lambert-St Louis airport (STL)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Lambert-St Louis airport (STL)?

  Yes