Car rental at Lambert-St Louis Airport

Car rental at Lambert-St Louis Airport

Search hundreds of travel sites at once for car hire deals at Lambert-St Louis Airport (STL)

St. Louis, MO, United States - Lambert-St Louis
17 Aug — 24 Aug
Same drop-off
St. Louis, MO, United States - Lambert-St Louis
Wed 17/8
Noon
Wed 24/8
Noon
Driver's age:

Cheap car rentals in Lambert-St Louis Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Lambert-St Louis Airport car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.9 Excellent (122 reviews)
1 location in Lambert-St Louis Airport
Enterprise
Locations in Lambert-St Louis Airport
  • 8.9
  • 9
  • 8.9
  • 8.9
  • 8.6
Recent reviews
10.0 Excellent6 Aug 2022
Shuttle was fast and friendly. Pick up was fast and friendly. Drop off fast and friendly. Rates are 3x higher 😕
10.0 Excellent6 Jun 2022
Enterprise was so easy to use
10.0 Excellent9 May 2022
So easy, friendly staff, and excellent service. Thank you!
10.0 Excellent14 Apr 2022
Unfortunately when we received the car we were told that it had a full tank. Since I was unfamiliar with the type of car, I didn’t know how to read the gas gage, so I took their word for it. That said, at some point within 30 mins a warring came up suggesting that we had about 5 miles till empty. To my surprise the tank was indeed empty. So I filled it up and upon return expressed my concern. Their response was we will take care of that for you and paid for the full tank. There wasn’t any more to discuss. I thanked them and went on my way.
10.0 Excellent24 Jan 2022
Got the car I wanted and had asked for.
2.0 Mediocre25 Dec 2021
My flight was delayed. I called Enterprise and they said they’d stay until 2 am. I asked if that was customary and was told yes. The airport shuttle never came so I took a lift since enterprise said they’d be there, when I arrived they were closed and I had to wait 2 1/2 hours for them to open at 4. It’s was 23 degrees! The agent was ok, but not nearly apologetic. Your 800/customer service gave out faulty information which put me on an unsafe situation.
5.9 Okay7 Sep 2021
Right rear tire had a leak so had to fill up every day- was too busy to spend a few hours taking it in to get it repaired
10.0 Excellent21 Aug 2021
Pick up and drop off were really fast, great price
1.9 Horrible20 Aug 2021
Nothing was great about this experience we couldn’t even get our rental because we needed a credit card to put on hold and didn’t have that much on a credit card only on a debit card and was told they couldn’t run that as a credit so had to find another way for our Florida vacation trip I was very dissatisfied
1.9 Horrible26 Jul 2021
The rate was not the same as that was quoted on Kayak. They charged me $94/day and there is no way that I would have chosen such an expensive car when $55/day cars were available. Pickup and drop of were easy but the car was supposedly non-smoking but you could clearly smell the cigarette smoke. Almost $500 dollars for four days of riding around in cigarette smoke.
Rated no. 2
Dollar
7.6 Good (112 reviews)
1 location in Lambert-St Louis Airport
Dollar
Locations in Lambert-St Louis Airport
  • 7.9
  • 7.9
  • 7.5
  • 7.5
  • 7.1
Recent reviews
2.0 Mediocre28 Jun 2022
We went to pick up the car and found that we were restricted to driving within the bordering states. We returned home and drove our own car on our trip. I had no idea that rental companies had that type of restriction in 2022.
10.0 Excellent23 Jun 2022
i have not yet received my receipt
2.0 Mediocre31 Mar 2022
Nothing was good. Bad rental policies
6.0 Good5 Mar 2022
No directions nor signs for where to go for the offsite shuttle pickup
10.0 Excellent23 Feb 2022
Offered an upgraded model, but it appeared to be an older model. The vehicle also smelled of heavy smoke. I normally would have refused rental, but vehicles were limited during this time and everything was sold out. However, the customer service was excellent - friendly and willing to help.
2.0 Mediocre31 Jan 2022
Lied about hours so i had to scramble to get a rental elsewhere
10.0 Excellent18 Jan 2022
I did not have any issues. The shuttle bus was outside when I landed and car pickup was smooth. Car was clean, and prepayment for gas was convenient. Shuttle back to airport was just as prompt. Very friendly staff. Very affordable price. Would recommend.
10.0 Excellent4 Sep 2021
I have been going to St Louis every year for 12 years. This year I tried Dollar and was NOT disappointed. From the shuttle driver (once I found it) to the front desk workers it was nice and smooth. They were willing to swap a vehicle (in the same class) when asked for preference reasons. Thank you Dollar!
10.0 Excellent23 Aug 2021
Great customer service. The pickup spot from the airport was tricky to locate but again, great customer service when I found it. Price is not comparable in my opinion, after imposed fees. It is what it is. I’m just thankful that customer service was not hindering the process.
1.9 Horrible13 Jul 2021
Terrie
Rated no. 3
Thrifty
7.6 Good (321 reviews)
1 location in Lambert-St Louis Airport
Thrifty
Locations in Lambert-St Louis Airport
  • 7.5
  • 7.8
  • 7.4
  • 7.6
  • 7.7
Recent reviews
2.0 Mediocre29 Jun 2022
Customer service is terrible
10.0 Excellent11 Mar 2022
The staff weee kind, helpful and excellent overall.
2.0 Mediocre28 Feb 2022
Vehicle was driven to Chicago, had mechanical issues. Since Thrifty in St. Ann is privately owned they were unable to help with anything and I couldn't get service from any other Thrifty.
6.0 Good26 Dec 2021
Thrifty lot too far from airport. Cigarette smell. Seats had burn holes. Employees ok.
1.9 Horrible21 Sep 2021
The employees are horrible and rude! I actually had to call the company in order for the shuttle bus to pick us up from the airport. I wouldn’t recommend this company to my worst enemy.
10.0 Excellent19 Sep 2021
Staff was friendly & we were in & out of Thrifty quickly both when picked up & dropped off.
10.0 Excellent14 Sep 2021
Car got great mileage, good service from the staff.
2.0 Mediocre27 Jun 2021
We booked our reservation for a 12 passenger van 6 months ago and we go there to pick up and they didn’t have it. Very un professional and didn’t care at all. I will never ever go to them or recommend them to anyone. They had plenty of time in advance to get the van. Next person to complain to is BBB. Do a better job Jeff otherwise you need to step downThe general manager and staff need to do a better job. They sucked at it!
4.0 Okay22 Jun 2021
The staff was terrible. We reserved the van for pickup on Saturday and drove 30 mins to get it and it was not there. They did not try to contact us. Finally picked it up on Sunday (the day we were to leave). Still waiting to see if we can get a refund for the day missed. Will never rent from Thrifty again from this location!Customer service was awful.
2.0 Mediocre14 Jun 2021
Staff rudeI never got a car she swiped my card before telling me the total told me it declined and didn't give me a rental. I got home to realize that they took the deposit off my card now am having big issues trying to get my money back SMH
Rated no. 4
Budget
7 Good (144 reviews)
1 location in Lambert-St Louis Airport
Budget
Locations in Lambert-St Louis Airport
  • 7.4
  • 7.7
  • 6.9
  • 6.6
  • 6.9
Recent reviews
2.0 Mediocre18 Jul 2022
They were overbooked and out of cars at pick-up. Had to wait over an hour for a car.
6.0 Good13 Jun 2022
Took 2 hours to get the car that's my only task problem I had with the rental. The line was out the door into the parking lot.
10.0 Excellent4 Jun 2022
Very easy pickup and super easy drop off. Courteous staff.
4.0 Okay27 May 2022
There was a long line at pick-up, which is understandable, but only two people working, and five minutes after I got there, one of them said "I'm leaving" and left. So there was only one person handliing a line of over half a dozen people. He did his best, but the company needs to do better.
10.0 Excellent23 May 2022
Customer service at counter is slow
8.0 Excellent21 May 2022
I was told I could drop off my vehicle at 9PM—24 hours after my pickup—at a location close to where I was staying in D.C. I arrived at that location to find that it was closed, and did not allow after-hours drop-offs. I called Budget to ask what I could do. I was told I could drop off the car at the airport the next morning at 7am!! When I explained why that wouldn’t be possible (would require paying $60 to get an Uber home, was NOT what I agreed to, and impossible due to my work schedule), the representative HUNG UP ON ME. I called back, was told the same thing, and finally was told that I could drive the car back to my apartment (where I would have to pay for overnight parking), bring it back the following day (which meant taking time off of work), and, in the case that anything were to happen to the car overnight, I would be charged for all damages. For the record, I originally was comfortable leaving the car at the location with the keys inside, but the fine print of my rental contract says that in that situation, if the car is stolen, I am liable. All of this, because I was told I could drop off my rental at a location that does not do evening drop-offs. You people are morons.
4.0 Okay19 May 2022
We waited in line for an hour and a half at the pickup location. It was ridiculous. The car had lots of hard water spots on the windshields and mirrors making it difficult to see.
2.0 Mediocre17 May 2022
Vehicle was not ready. Waited 1.5 hrs to get to counter. Vehicle had not been cleaned well, smelled of Marijuana and burn holes in seats.
2.0 Mediocre16 May 2022
Took 30 minutes for car to be ready after standing in line for 25 minutes. Car was filthy and reeked of smoke… so much so that I only used car to get to my destination and back. Otherwise I Ubered to avoid being in the stinky car.
6.0 Good28 Mar 2022
Car itself was brand new and rental price was very reasonable. Pickup was disorganized, waited for almost an hour in a line of 20 people at 10pm. Drop off took less than 5 minutes. Overall good but tough to begin a trip after a long day of travel.
Rated no. 5
Alamo
8.8 Excellent (41 reviews)
1 location in Lambert-St Louis Airport
Alamo
Locations in Lambert-St Louis Airport
  • 8.9
  • 8.8
  • 9
  • 8.8
  • 8.6
Recent reviews
10.0 Excellent15 Jul 2017
Unexpected SurpriseThe type of vehicle available...Chevy Impala Premiere...loved it.
9.6 Excellent6 Jul 2017
Overall Very GoodPick up & Drop off was as near perfect as possible.I was not thrilled with the vehicle but that was NOT Alamo's fault. It was the make and model of the pickup. (I would not buy this truck). I think the exit of lot could be marked better but it was not horrible.
2.0 Mediocre17 May 2017
Alamo had no cars when I landed at 12:30 am, and I had already paidnothing other then I am hoping the refund process is easythe fact that I didn't get a car that I paid for
9.6 Excellent16 Apr 2017
It fit the need!Nice sized SUV (Ford Escape) given I was hauling my 1-year-old around along with several others. The experience with Alamo was very nice as they got me in and out quickly which I cannot say enough positive things about given I was lugging a baby, car seat, pack n' play, backpack, and diaper bag all by myself.Nothing really. GPS built-in would have been nice but my smartphone wedged near the dash did the trick.
6.8 Good21 Mar 2017
Really bad customer service at the front deskPick up and drop off were really quick.The lady at front desk provided a really bad customer service. She had earphone on one side while talking with me. She really did not want to work at all. I have never confronted this level of bad customer service.
7.6 Good20 Mar 2017
Easy check-out and check-inPrompt service and friendly van drivers to and from STL to Alamo lot. I reserved a "mystery" car at a good price and got a mini Chevy SUV. Not the most comfortable ride, but overall nicer than expected.No driver's manual included in the car.
10.0 Excellent19 Mar 2017
Rental vehicle was good, customer service fell shoPick up & drop off were quick and easy. The vehicle was clean and perfect for us. Shuttle drivers were friendly.Customer service at the front counter was not what I expected. Agents didn't acknowledge me and my sister when we entered the building and there were no other customers. When we finally got helped and asked for clarification we felt we were bothering them. We left with a bad feeling.
8.8 Excellent9 Mar 2017
No car ready when i got there.
8.0 Excellent3 Mar 2017
Windy WalkCustomer Service was pleasant. Car was washed and clean.Customer Service was good until I was asked if I was a Muslim all because I was wearing a bow tie. I don't believe that she was being racist. But she was a bit uncouth. Then I had to walk across the parking lot in the blistering wind to select my car. Fix how customers receive their cars immediately. I waited 15 to get my car. Drop off location was a bit confusing to find the exact location to drop off car.
10.0 Excellent15 Jan 2017
They truly tried .We came in on Christmas Day and there was a shortage of cars with flights delayed and rerouted passengers. So their systems were skewed with last minute changes. They worked so hard and were honestly trying to do their best to please so many frustrated customers. We appreciated their efforts through the hectic process and pleased that they were able to provide a car for us through all their confusion.
Rated no. 6
Hertz
8 Excellent (63 reviews)
1 location in Lambert-St Louis Airport
Hertz
Locations in Lambert-St Louis Airport
  • 8.3
  • 8.3
  • 7.7
  • 7.6
  • 7.9
Recent reviews
2.8 Mediocre14 Oct 2020
Cigarette ashes all in the vehicle and smelled like cigarette smoke. Hertz in STL is a terrible place to get a rental. Added on costs I wasn’t aware. Customer service was terrible and I couldn’t get a hold of anyone when trying to call about the ashes. This company said it was supposed to be clean per covid standards and that was a lie.
10.0 Excellent22 May 2020
staff was very friendly and helpful--definitely following CDC guidelines regarding covid 19only if car dropping me off and picking me up could have gone onto the property--nothing that the staff works at this location could do to change this.
6.0 Good18 Feb 2020
The vehicle was amazing on gas and to fit 7 people.Pick up and drop off was awful i couldn't leave my car there nor did they check me out at drop off and no space for bags in the trunk of the suv.
10.0 Excellent12 Feb 2020
No pickup or dropoff requested.All was good.
10.0 Excellent7 Oct 2019
The woman who helped us was magnificent! She drove us to the airport and helped us when our son got sick in the car.
10.0 Excellent19 Aug 2019
Staff was very friendly and informative. Our rental was clean, in and out. Thanks guys.Everything went smooth. No confusion, no fuss. No sense fix if it’s not broken. Awesome job guys, Mahalo’s y’all!!!
10.0 Excellent1 Jul 2019
Customer service at pick up and drop off were very friendly and helpful!
6.0 Good19 Jun 2019
staff was very pleasanti filled up the tank about 7 miles before returning the car. they charged me 2 gallons at $9.99 despite having a full tank. this seems very unethical. They don't tell us to overfill the tank prior to return.
8.4 Excellent17 Jun 2019
Unless you are a frequent rental car user, a brief rundown of the process (where are keys, make sure to look over car for any dings before you leave lot, drop off logistics, etc) would have been appreciated. Once we checked in, the guy at the desk pointed in the direction of the car and that was all
9.2 Excellent3 Jun 2019
Auto drove well but after a few miles the speedometer stopped working until car was turned off and back on. Happened each time the car was driven.
Rated no. 7
Avis
7.1 Good (48 reviews)
1 location in Lambert-St Louis Airport
Avis
Locations in Lambert-St Louis Airport
  • 7.3
  • 7.7
  • 7.2
  • 6.8
  • 7.2
Recent reviews
4.0 Okay1 Aug 2022
Long line and wait for car
4.0 Okay28 Jul 2022
The car itself was ok. Not cleaned very well, but pretty comfortable and good gas mileage. However, the pick up in St. Louis at the airport was one of my worst customer service experiences ever. It was incredibly slow and inefficient. The employees did not care one way or another if they got customers out of there or not. We waited over an hour for a car and didn’t get the car we reserved. Only because we kept asking did we end up leaving when we did. I could go on, but it will just be more negative critiques.
2.0 Mediocre30 Jun 2022
There was a long wait at the STL terminal for van pickup. Then a L O N G line snaking around inside the Avis office, which moved V E R Y slowly. When I finally got to the desk, the agent seemed clueless, and they couldn't seem for find a car for me. It was about a hour and a half from the time I arrived in the office 'til I got my car. (It wasn't the Prius I had ordered, but at that point I was glad to get a Nissan Altima.)
2.0 Mediocre13 Feb 2022
Their policy of not taking debit cards almost left me stranded. The employee at the desk could care less that I was stranded. The mgr shuttled me to Alamo where I was able to rent a one way with a debit card.
1.9 Horrible12 Sep 2021
Didn't get the car we were looking for, or anything close to it. Told need to wait 5 to 12 hours for the car we reserved. And pick up line was hours long when there's only 2 agents helping.
10.0 Excellent7 May 2021
Staff was friendly, quick and informativeNothing, It was flawless
4.0 Okay29 Apr 2021
Staff was nice but they didn't have the car I reservedHave the car I reserve
2.0 Mediocre9 Apr 2021
NothingLong line because the checkout process hasn't changed in 30 years. Slow computers and too many unnecessary steps. Person offered me a pickup truck to get out faster. Got to the truck and someone else was in it. Then they gave me another car which was smoked in. Had to return to another Avis. They had no cars to swap but gave me a minivan that didn't have smoke, but wasn't clean. Worst rental experience ever. Will never use Avis ever again. It will go bankrupt.
4.0 Okay3 Jan 2021
Wait time for getting the car. This shouldn't take so long comparing it to other Renters. It took me 90 minutes to get my car which is unacceptable despite a pandemic.
4.0 Okay7 Jan 2020
staff when I got the car was super nice and friendly.1. Car was dirty, mud in back seat. I had to clean it up once we noticed it at our destination. 2. Gas tank was not full, probably 3/4. When I returned it, the drop-off guy asked if I had any proof. Really, I have to prove it to you. Was I supposed to pull off on the freeway in heavy traffic and take a picture. Why couldn't he have told me how sorry he was instead of questioning my integrity. I wasn't asking for anything. 3. Car was supposed to be non-smoking but clearly had been smoked in. My wife even found a cigarette lighter under the seat. Told drop-off guy and he didn't care or make a note of it. Color me disappointed.
Rated no. 8
National
7.6 Good (3 reviews)
1 location in Lambert-St Louis Airport
National
Locations in Lambert-St Louis Airport
  • 7.3
  • 8.6
  • 6.6
  • 8.6
  • 6.6
Recent reviews
7.6 Good6 Mar 2017
Pretty good; room for improvement in customer servIt was quick; car was good; convenient pickup and drop off.Agent at desk wasn't friendly; she was short and impatient when responding to my questions. The interior of the car could have been vacuumed better.
10.0 Excellent21 Dec 2016
Friendly people!Kiosk! Super friendly and helpful men outside!Not clear where to get your car to us non-frequent renters
5.2 Okay10 Dec 2016
Bait and switchThey told me to take an Emerald Aisle car, which voided Kayak rate. Paid $200 more than quoted. Beware of STL location. On top of it, they were rude and condescending.
Easirent
1 location in Lambert-St Louis Airport
Easirent
Locations in Lambert-St Louis Airport
Recent reviews
Sunnycars
1 location in Lambert-St Louis Airport
Sunnycars
Locations in Lambert-St Louis Airport
Recent reviews
854 travellers who rented a car in Lambert-St Louis Airport gave the car agency they used an average rating of 7.7

Car rental locations at Lambert-St Louis Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Lambert-St Louis Airport

  • One of the advantages of car rental at Lambert-St Louis Airport (STL) is that all the rental car companies have a location adjacent to the southern end of the airport property, which makes them convenient for those travelers arriving at the airport. From there, you will have easy access to Interstate 70 and will quickly be connected to the entire freeway and highway system in the city, making the trip to your destination quick and convenient.
  • The real advantage of car rental at Lambert-St Louis Airport, as opposed to other forms of transportation, is a combination of both speed and cost-effectiveness. There are public transportation options available to take you downtown from the airport, but these can take more than 30min, plus travelers will need to figure out what to do if they have a lot of luggage to take with them. While taking a taxi is also an option, fares to take you to downtown St. Louis can be an excess of around $35. So, when you combine the speed of travel and the rather cost-effective nature of renting a car, choosing a rental car at this airport is a great option for travelers.
  • While all the rental car companies that offer car rental at Lambert-St Louis Airport have a location offsite from the airport, the airport offers a free shuttle service that operates 24h per day and seven days per week from the terminal buildings to the rental car locations. To meet the shuttles, travelers should depart from Exit 17 of Terminal 1 and Exit 12 at Terminal 2.
  • Travelers should remember that when they are returning their Lambert-St Louis Airport car rental that they do not want to bring it back directly to the terminal building. Rental car companies expect drivers to bring the car back to the same lot from where they rented a car. Once you've dropped off your car, the same shuttle that brought you to the rental car center from the airport can bring you back to the airport terminal building quickly and conveniently.
  • Book your rental car at Lambert-St Louis Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Lambert-St Louis Airport