Find reviews that mention:
6.0
When we got e-bill, we were charged for gas at $10 a gallon even though we had filled the tank and gave the agent the receipt. It took me an hour to get this corrected.Reviewed 8 Jan 2023
review from![kayak]()
10.0
Punta Gorda Airport is more expensive then RSW.Reviewed 6 Dec 2022
review from![kayak]()
8.0
Car was great. Drop off would have been easier if there had been a sign with more clear directions as to where to go. Otherwise, fine.Reviewed 7 Nov 2022
review from![kayak]()
8.0
Staff at Punta could have helped find the vehicle.Reviewed 4 Nov 2022
review from![kayak]()
8.0
the drop-off early in the morning, to a dark unlit area the drop-off box was crammed with keys, and was just barely able to get it in the slot.Reviewed 30 Oct 2022
review from![kayak]()
4.0
After looking at my credit card statement I realized that I was overcharged. Since no one would answer the phone st the rental location I had to call the 1-800 number. After waiting on hold for 15+ minutes, the agent tells me I was charged for the damage loss waiver, which I had clearly declined, as I had a copy of the rental agreement in my hands. First she told me she was unable to refund me, then she offered to refund me 50% of the damage loss waiver cost. She finally refunded me the cost of the damage loss waiver, after I told her I was holding the rental agreement in my hands. I will try to avoid Budget next time I need to rent a car. Trying to rip off unsuspecting customers, not nice!!!Reviewed 23 Aug 2022
review from![kayak]()
2.0
I picked up the 12 person van from the airport and right off the bat it had an awful urin smell i couldn't get out, it also had a horrible roach infestation, and to top it all off the steering was so bad the back row started to get nauseous. Great job budget 👏Reviewed 26 Jul 2022
review from![kayak]()
10.0
Everything was okayReviewed 3 Jul 2022
review from![kayak]()
10.0
I believe you need to inform your customers or new customers in advance that if they use a debit card there is a $300 deposit shock May when I went to rent my car no one informed me ahead of time of a $300 depositReviewed 20 Jun 2022
review from![kayak]()
10.0
Quick and efficientReviewed 30 May 2022
review from![kayak]()
8.0
I think the rental car xpanies take advantage of travelers under stressful conditions. The one bright spot was Deborah at the rental counter at the Punta Gorda Airport. She was very friendly and efficient. She made the whole Experience better.Reviewed 3 May 2022
review from![kayak]()
4.0
every tire was a different pressure Could not see out of front window, very dirty Pick up was not smooth Drop off was better but not smooth car had very little gas in it to startReviewed 25 Apr 2022
review from![kayak]()