Book Budget car hires in Fort Wayne

Pros: Nothing

Cons: Despite my confirmed reservation, the Budget counter was CLOSED upon my arrival. I could not get my car. Neighboring agency counter said, "they keep odd hours". Will never use them again, anywhere.

Cons: Budget was closed and the next day when I spoke with somebody was told that there was nothing that can be done call the 800 number terrible customer service

Pros: Don’t know. They wouldn’t let me rent a car

Cons: You can’t rent a car here without a credit card. I only have a bank debit MasterCard. Other places like Hertz and Enterprise are fine with a bank card. So I was left stranded and had to go to another place.

Pros: Convenient locations for pickup and dropoff.

Cons: Less trying to sell an upgrade. Accurate and/or full fuel at pickup. Cleanliness of windows. Wait time at dropoff.

no car for reservation

Pros: nothing

Cons: had car reserved at 5pm. no car. at 6:30 was told the only way to get a car was to drive to airport 12mi in the rain and the roads were not yet melted. I could not get info on how many walk-ins they had given cars to that afternoon. I missed a 630 meeting and had to cross town to get car. car wa not full of gas (down one mark) but paperwork aid full.I had no choice because I ha to driver to ORD in the morning and could not get another car. This is my last "Budget" car. John

Cons: While booking please consider the customer request ,please do not give address when the customer aakes for airport location.please pop up a message saying it is bring booked at diffetent place

Never again.

Pros: The car was great on gas.

Cons: The employees were rude, windows were dirty on the inside of the car and the window wipers were bad. Mind you we drove through the mountains in the rain. Had to pull over because we couldn't see. And once I told the associate at drop off, I was blatantly ignored. Never will go there again.

Poor pickup description

Pros: The gentleman was polite

Cons: How poor the description was to rent a vehicle. I own a business and needed it to go out of town but with that being said, I don't own/need q credit card and budget required to you needing one. So there I went, wasted 1 hour of my time driving across town just to put more miles on my vehicle. Was the worst experience I've ever had. Congratulations budget.