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8.0
Value what you guys have afforded meReviewed 31 May 2023
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2.0
They just cancelled my reservation because I was going to drop it in Indianapolis airport.Reviewed 28 Feb 2023
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8.0
Pros:The staff was nice, and the process of picking up and dropping off was super-fast and easy.Cons:I got a hot deal car, so my expectations were extremely low, and still the car did not live up. I got an ugly blue Chevy Spark. The car was TINY, both front to back and side to side - I've been in go-carts with more room. I'm not even 6' tall, and I barely fit. My brother and I literally couldn't fit in this car together at the same time. This was bad enough, but what I paid per day was nearly twice what I've paid for a Mercedes or BMW in the past. Sadly this was still the best experience I've had renting a car in Ft. Wayne. Somehow compacts have moved up to midsized status (e.g. Rav4), and prices have still gone up. This whole mess has made me less likely to rent a car, less likely to fly, less likely to travel as a whole.Reviewed 5 Jan 2021
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7.6
Pros:Staff was great. Had to extend for 24 hours very easily done. Very accommodatingCons:We wanted a Tahoe. Replacement car was a Nissan. Hated everything about the car. Not a equal replacement size, comfort or drive ability wise at allReviewed 14 Nov 2020
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7.6
Cons:When we picked up the car it was only half full of gas. We also we're not able to rent car seats for our twin two year olds. The counter person was pleasant but less than helpful. When we returned the car the counter person was awesome. I wish car seat rental options were available when reserving the vehicle.Reviewed 2 Jun 2020
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10.0
Pros:Staff was wonderfulReviewed 26 Jul 2019
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5.2
Cons:I reserved a mini van 3 months ago and when I went to pick it up they didn’t have any. They gave me an explorer. That’s not what I needed. I needed a mini van. We had to change our whole vacation and it was terrible!Reviewed 10 Apr 2019
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10.0
Pros:Polite, prompt, clean, less expensive. Very nice.Reviewed 3 Dec 2018
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7.6
Pros:easy pick up and drop off, friendly and helpful staff.Cons:Old car, a bit musty and dirty.Reviewed 8 Oct 2018
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8.0
Vehicle not availablePros:I reserved a month in advance hoping to get the caravan reserved. They upgraded me to a pickup ( since I had a large item to transport) with a dis pint for not having available what I needed. They were very sincere about helping me get what I needed to replace the caravanCons:The vehicle I reserved not being available when I had requested it a month in advance.Reviewed 2 Jul 2018
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2.0
Wrong rentalPros:The car was greatCons:Found out upon my return that the car assigned to my car rental agreement was switched with another person who had my same last name, and I had his. This placed several holds on my credit card for entire payments for a more expensive car than mine.Reviewed 29 May 2018
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2.0
Bad dealPros:Good price onlineCons:It said unlimited miles on line. But they had a limit of 750 miles for a week rental. I canceled the rental.Reviewed 28 Nov 2017
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