Book Budget hire cars in Arlington

Reviews for Budget in Arlington

Recent reviews

Traveller rating

Excellent

39

Good

19

Okay

30

Mediocre

30

Poor

0

Find reviews that mention:

car was cleancustomer service

get the carcar smelled

car availablenext day

returned the carcar was dirty

friendly staffcredit card

pick up and dropnever rent

10.0

Pros:The carCons:Nothing much, their business was goodReviewed 22 Jun 2021

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4.0

Pros:Nice staff, quick service.Cons:I was told that I could return my car @4pm Sunday since I picked it up @4pm Thursday. Come Sunday, the Budget location I was suppose to return the car was closed already (2pm). I had to contact customer support and change the location and pay additional fees I did not anticipate. Including a late charge due to being further away from the new drop off location. The misinformation has caused me to pay more out of pocket when I was not aware. Extremely confused and was put on hold for awhile. As everyone was very helpful, I did not like being misinformed and being charged for something that was out of my control.Reviewed 26 Apr 2021

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10.0

Pros:I loved the person that helped us checkin she was amazing and accommodating.Cons:Not sure why the price changed but I am waiting for the final charge on my credit card to see what it will be. Also the drop off were not as helpful or courteous.Reviewed 14 Apr 2021

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4.0

Pros:Not muchCons:Car was dirty and no windshield fluid. Traveling from Washington DC to Asheville NC, long distance, was not fun unable to see and pulling off to clean.Reviewed 13 Apr 2021

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2.0

Cons:Booked through Priceline and after calling budget directly, they said the rental was cancelled/denied. Priceline on the other hand said it was still valid and budget had not cancelled. I think budget gave too good of a price by mistake and cancelled/denied my rental but did not notify Priceline.Reviewed 4 Apr 2021

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2.0

Cons:I was originally booked with Hertz, but when I got there I was told I would have to wait 45 minutes for my vehicle. The woman at the Budget counter overheard and said that Budget had vehicles available right away and it would only cost $20 more. I cancelled my Hertz reservation and then got a rental from Budget. The car I was given was very dirty and smelled like cigarettes. I requested a different car. It was cleaner, but still had a slight smell. For the new car, the Budget agent did not update my rental information, so when I got to the exit gate, I was told I had to go back to the counter. I was turned away from the exit gate three times because the agent was not paying attention and repeatedly failed to correctly update my rental agreement. I spent an hour dealing with these errors. If I had stayed with Hertz, I would have left sooner and my rental would have cost less.Reviewed 16 Feb 2021

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10.0

Pros:Easy drop off and quick service.Cons:More vehicle options.Reviewed 3 Feb 2021

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4.0

Pros:I like that the staff was very nice and professional.Cons:The car was not very clean and it smelled like cigarettes and marijuana. The window washer fluid was empty. There was a minor dent in the rear quarter panel.Reviewed 31 Jan 2021

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2.0

Pros:Nothing.Cons:The customer service is absolutely atrocious. I didn’t even get the rental. I would not recommend Budget to anyone.Reviewed 23 Dec 2020

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8.0

Pros:Staff at DCA was very friendly and helpfulCons:Drop off at RDU was very disorganized.Reviewed 20 Dec 2020

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7.2

Cons:Pickup took 30 minutes The other company came and went.Reviewed 10 Nov 2020

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4.0

Pros:no very rude people working in DCReviewed 9 Nov 2020

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• What is the most popular car hire from Budget in Arlington?

  Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Budget in Arlington.

• How many car hire locations does Budget have in Arlington?

  Budget has 3 car hire locations in Arlington. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Dulles Intl airport (IAD)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Budget have a car hire location at the airport: Reagan-National airport (DCA)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes